Reviews: TrackingMore Order Tracking

Customer reviews: TrackingMore Order Tracking

Reviews (971)

Overall rating

4.9

5

314
4

28
3

3
2

2
1

What Merchants Think

The "TrackingMore Order Tracking" app is well-received by merchants who appreciate its intuitive interface and seamless integration with Shopify. Many reviews highlight the transformative impact of the app on order tracking processes, with a significant emphasis on the exemplary customer service provided by the support team. Overall, merchants find the app user-friendly and effective in enhancing customer communication and satisfaction.

Key Strengths

User-friendly interface and easy setup
Seamless integration with Shopify
Exceptional customer support, often mentioning specific team members like Ashley, Richie, and Asha
Customizable tracking pages that maintain brand identity
Real-time updates and detailed analytics
Cost-effective, with a generous free plan available

Common Concerns

Occasional issues with syncing and real-time updates
Complex navigation within the help section
Challenges related to first-mile + last-mile tracking

Final Thoughts

Overall, the "TrackingMore Order Tracking" app is well-regarded for its functionality and excellent customer support. While there are some concerns regarding specific functionalities, these are often outweighed by the positive experience provided by the support team. The app is recommended for Shopify store owners who seek a reliable order tracking solution that improves customer satisfaction and operational efficiency.

Rour Haven

Aug 03, 2024 on Shopify

Thank you

Retail Galore Store

Jul 31, 2024 on Shopify

TrackingMore is a GREAT app and will increase customer satisfaction AND sales!! I am so happy and delighted I have found this App!

Qualiride

Jul 30, 2024 on Shopify

Easy and friendly UI. Not much hassle, its quick to set up. I really appreciate their support assistance, very quick and reliable. Had conversation with Ashely on their support agent, very friendly and supportive.

Divine Jiu Jitsu

Jul 30, 2024 on Shopify

great company

Highland Titles

Jul 30, 2024 on Shopify

Seems to work perfectly with the minimum of fuss.

EXAGORA

Jul 28, 2024 on Shopify

Cozynaps

Jul 24, 2024 on Shopify

Desiros

Jul 24, 2024 on Shopify

Very helpful customer service, always quick to reply and solve any issues. Highly recommended

Heysaber

Jul 21, 2024 on Shopify

Very useful, recommended for use

Zyla Veloure

Jul 21, 2024 on Shopify

Great, Help ful solve my issued

Irabuy

Jul 21, 2024 on Shopify

Great customer service and a rock solid app

BBA Wellness

Jul 21, 2024 on Shopify

super, application très simple d'utilisation

We Want Great Deals

Jul 21, 2024 on Shopify

I just downloaded the app and have not used it yet, so I can't give a good review for something I have not used yet. I look forward to good results with it.

Lifestyle Travel Trading

Jul 21, 2024 on Shopify

I have had a few small issues since moving over to TrackingMore, and like every App there are good and not so good points. I had an issue with orders not synching and Megan was on it straight away and fixed it. The support team is super quick, really helpful and get's a solution every time. This is where Apps fall down if there support team is not engaged or difficult to get hold of when you need them.

Way of Wade

Jul 20, 2024 on Shopify

so nice,so openly

Se7en Figure Bodies

Jul 18, 2024 on Shopify

TriNexGen

Jul 17, 2024 on Shopify

Magnifique tout simplement.

Coco Lux Lane

Jul 16, 2024 on Shopify

Great order tracking app!

unik4u

Jul 15, 2024 on Shopify

AI Collections

Jul 13, 2024 on Shopify

Great app. Better than other tracking apps. 250 free delivery which made different from other apps.