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Customer reviews: TrackingMore Order Tracking

Develop by TrackingMore

Reviews (971)

Overall rating
4.9

What Merchants Think

The "TrackingMore Order Tracking" app is well-received by merchants who appreciate its intuitive interface and seamless integration with Shopify. Many reviews highlight the transformative impact of the app on order tracking processes, with a significant emphasis on the exemplary customer service provided by the support team. Overall, merchants find the app user-friendly and effective in enhancing customer communication and satisfaction.

Key Strengths

  • User-friendly interface and easy setup
  • Seamless integration with Shopify
  • Exceptional customer support, often mentioning specific team members like Ashley, Richie, and Asha
  • Customizable tracking pages that maintain brand identity
  • Real-time updates and detailed analytics
  • Cost-effective, with a generous free plan available

Common Concerns

  • Occasional issues with syncing and real-time updates
  • Complex navigation within the help section
  • Challenges related to first-mile + last-mile tracking

Final Thoughts

Overall, the "TrackingMore Order Tracking" app is well-regarded for its functionality and excellent customer support. While there are some concerns regarding specific functionalities, these are often outweighed by the positive experience provided by the support team. The app is recommended for Shopify store owners who seek a reliable order tracking solution that improves customer satisfaction and operational efficiency.

Orchid&Oak

Feb 19, 2025  on Shopify

not used it yet but looking forward to using it to progress my business

Cherished Goods Company

Feb 17, 2025  on Shopify

just installed, so far so good

Missionary Express Europe

Feb 15, 2025  on Shopify

I'd like to thank Richie for offering support, the help was amazing and solved the issues I was experiencing with the website.

Puppy Pacha

Feb 15, 2025  on Shopify

thank you very much for always being there to answer. a big thank you for your involvement. I am testing trackingmore, I will give more details soon but for now everything is ok

Sohair.it

Feb 14, 2025  on Shopify

OTTIMA APP E SUPPORTO SUPER GENTILE

Atlekx

Feb 11, 2025  on Shopify

Excelente app, soporte muy amable.

NexifyShop

Feb 10, 2025  on Shopify

FILLINVAPE

Feb 09, 2025  on Shopify

Thankyou Miss Asha for assisting my concerns and also for the branding on my page. I really appreciate it! My tracking page was so much better! And also your app were so easy to navigate. I like to suggest maybe add some subscription for the quota of 1000 per month. I really love your app for my shopify page. Thankyou very much!

Mad Monkey

Feb 08, 2025  on Shopify

Just started using TrackingMore Order Tracking, and so far, it’s looking good. The setup was smooth, and the customer support has been really helpful. Excited to see how it improves our store's customer experience over time!

SOLINVICTUS

Feb 06, 2025  on Shopify

Ottimo! Grazie mille

Ofypets

Feb 06, 2025  on Shopify

Really Good Support and great tracking experience for Indian users too

Atlekx

Feb 05, 2025  on Shopify

Excelente app

SADANAND SWEETS

Feb 02, 2025  on Shopify

SaltWrap

Jan 29, 2025  on Shopify

Great product and great service. Richie was very helpful today!

Evisu

Jan 28, 2025  on Shopify

Ashley provided exceptional customer support—very helpful, responsive, and quick to assist. Amazing experience!

Ullivia

Jan 27, 2025  on Shopify

J'avais un problème dans le suivi de mes commandes mais Ashley à tout réglé, merci pour votre aide et votre gentillesse.

Natural Pure

Jan 26, 2025  on Shopify

Muito legal!

Before the High Street

Jan 25, 2025  on Shopify

my favourite app, very useful and functional. great customer service

VéritéVue

Jan 21, 2025  on Shopify

Best tracking app! Ashley helped me with some issues as well. Thanks!

ZOZOZON

Jan 17, 2025  on Shopify

the application is really well done, easy to use and the customer service was responsive. Thank you

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