Track123 App Review: Features, Pros & Cons for Shopify

Name: Track123 Order Tracking
Brand: Shopify
SKU: shopify-track123-app-by-shopify
Rating: 4.9 (1335 reviews)

Customer reviews: Track123 Order Tracking

Develop by Shopify

Track123 is a Shopify app designed to streamline order tracking for merchants and customers. This review covers its features, pricing, and real user experiences to help you decide if it fits your store's needs.

Reviews (1,335)

Overall rating

4.9

5

1,915
4

78
3

14
2

1
1

21

What Merchants Think

The "Track123 Order Tracking 3D" app has received highly positive feedback from merchants who utilize it to enhance their e-commerce businesses. Users frequently mention its role as a "game-changer," attributing significant improvements to their customer's shopping experience, arising from its user-friendly interface and seamless integration with platforms like Shopify. Real-time tracking and customization capabilities are particularly appreciated, along with outstanding customer support which caters to both technical needs and customization requests.

Key Strengths

Easy setup and seamless integration with e-commerce platforms like Shopify.
Real-time tracking updates that enhance customer satisfaction.
Customizable tracking pages that match brand aesthetics.
Responsive and helpful customer support.
Reduced customer inquiries due to clear order status visibility.
Free plan availability for startups and small businesses.
Compatibility with multiple shipping carriers.

Common Concerns

The app may request reviews in exchange for removing their branding.
Updates can occasionally lag, causing customer dissatisfaction.
Lack of certain advanced customization options in some features.

Final Thoughts

Overall, "Track123 Order Tracking 3D" is a highly valued tool for its reliability and efficiency in managing order tracking for e-commerce stores. It is particularly beneficial for enhancing the post-purchase customer experience, making it a recommended choice for both small and large businesses seeking a robust order tracking solution with excellent customer support.

OmniStock

Jul 08, 2024 on Shopify

good experience i like it

HappiEnds

Jul 08, 2024 on Shopify

Great app, also very useful for customers to know the location of their order!

Named Jewels

Jul 08, 2024 on Shopify

its a free tracking app which has great quality customer service.

WackyVenture

Jul 08, 2024 on Shopify

I've been using the Track123 app for a few months now and I can recommend it to everyone! The app is very user-friendly and the customization options are extensive. It also provides comprehensive information to the customer about the shipment's progress.

HighstreetGoods

Jul 08, 2024 on Shopify

really do the job

Redimo

Jul 07, 2024 on Shopify

A very helpful app that tracks the customers' orders. It's really easy to understand and use for the customer AND the store owner. If you want a simple solution for tracking, shipping and happy customers, Track123 is the solution you should use! :)

To-vo

Jul 07, 2024 on Shopify

great app, never let me down, would highly recommend!

Luminator

Jul 06, 2024 on Shopify

5 stars baby

BlastWasher

Jul 06, 2024 on Shopify

Track 123 is such a great tool to sue when helpping to track customers order and integrates well with the Shopify platform.

CoolWave

Jul 06, 2024 on Shopify

Vizerol

Jul 05, 2024 on Shopify

Great, works very well

Haustierglück Emporium

Jul 05, 2024 on Shopify

Very good Tracking App

LiosTech

Jul 05, 2024 on Shopify

Very good

Sumthn Official

Jul 05, 2024 on Shopify

I love the fact you guys allow tracking on actual website this is amazing!

Amics

Jul 05, 2024 on Shopify

Cutieprint

Jul 05, 2024 on Shopify

So far I got what i expected and the customer service is very helpful!!

Ella Finds

Jul 04, 2024 on Shopify

Great App for tracking the packages

Voyees

Jul 04, 2024 on Shopify

amazing app

DrenchGlock

Jul 04, 2024 on Shopify

good app with good quality contact service 5 stars

Tavros Co

Jul 03, 2024 on Shopify

Best tracking app on Shopify, super helpful staff were able to answer all my questions. Super simple to setup as well, basically good to go after installing no time wasted setting up.