Track123 App Review: Features, Pros & Cons for Shopify

Customer reviews: Track123 Order Tracking

Track123 is a Shopify app designed to streamline order tracking for merchants and customers. This review covers its features, pricing, and real user experiences to help you decide if it fits your store's needs.

Reviews (1,335)

Overall rating

4.9

5

1,912
4

78
3

14
2

1
1

21

What Merchants Think

The "Track123 Order Tracking 3D" app has received highly positive feedback from merchants who utilize it to enhance their e-commerce businesses. Users frequently mention its role as a "game-changer," attributing significant improvements to their customer's shopping experience, arising from its user-friendly interface and seamless integration with platforms like Shopify. Real-time tracking and customization capabilities are particularly appreciated, along with outstanding customer support which caters to both technical needs and customization requests.

Key Strengths

Easy setup and seamless integration with e-commerce platforms like Shopify.
Real-time tracking updates that enhance customer satisfaction.
Customizable tracking pages that match brand aesthetics.
Responsive and helpful customer support.
Reduced customer inquiries due to clear order status visibility.
Free plan availability for startups and small businesses.
Compatibility with multiple shipping carriers.

Common Concerns

The app may request reviews in exchange for removing their branding.
Updates can occasionally lag, causing customer dissatisfaction.
Lack of certain advanced customization options in some features.

Final Thoughts

Overall, "Track123 Order Tracking 3D" is a highly valued tool for its reliability and efficiency in managing order tracking for e-commerce stores. It is particularly beneficial for enhancing the post-purchase customer experience, making it a recommended choice for both small and large businesses seeking a robust order tracking solution with excellent customer support.

Delphia

Jul 10, 2024 on Shopify

The best tracking app. Simple, clean and very useful.

MemorialPix

Jul 10, 2024 on Shopify

Love the design!!

Dukaen

Jul 10, 2024 on Shopify

I would really recommend this app because It is very useful and easy to use!

Nest Crafts

Jul 10, 2024 on Shopify

Really helpful and efficient app for tracking orders.

Urbanchile.com

Jul 09, 2024 on Shopify

EXCELENTE SERVICIO

HILDA

Jul 09, 2024 on Shopify

Top app, everything what I needed.

miluna

Jul 09, 2024 on Shopify

Top App für Tracking

Furry Finds

Jul 09, 2024 on Shopify

Hi, This app is very helpful for people who are newly starting dropshipping. It is very important that people know where there orders are to build trust.

Gynca

Jul 09, 2024 on Shopify

Awesome and useful app

SmartInky

Jul 09, 2024 on Shopify

good choice

Womenesyé

Jul 09, 2024 on Shopify

love the app, easy to use!

Majestikshop

Jul 09, 2024 on Shopify

Tracking works and service is good

Chez Toi Et Moi

Jul 08, 2024 on Shopify

I would like to remove the powered by track123 watermark that is on my order tracking page

Mondo Crypto

Jul 08, 2024 on Shopify

Track123 Order Tracking 3D is fantastic! It's user-friendly and provides real-time tracking with impressive accuracy. The 3D interface makes tracking engaging and easy. Notifications are timely, keeping me updated on my shipments. Highly recommended!

Amstore

Jul 08, 2024 on Shopify

Excelente aplicación para rastrear pedidos

PureGlow

Jul 08, 2024 on Shopify

good app

ShopyFinds

Jul 08, 2024 on Shopify

The app integration with Shopify admin and store interfaces is seamless! A great addition to my store, well worth the price.

OmniStock

Jul 08, 2024 on Shopify

good experience i like it

HappiEnds

Jul 08, 2024 on Shopify

Great app, also very useful for customers to know the location of their order!

Named Jewels

Jul 08, 2024 on Shopify

its a free tracking app which has great quality customer service.