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Customer reviews: Track123 Order Tracking

Develop by Shopify

Track123 is a Shopify app designed to streamline order tracking for merchants and customers. This review covers its features, pricing, and real user experiences to help you decide if it fits your store's needs.

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Reviews (1,335)

Overall rating
4.9

What Merchants Think

The "Track123 Order Tracking 3D" app has received highly positive feedback from merchants who utilize it to enhance their e-commerce businesses. Users frequently mention its role as a "game-changer," attributing significant improvements to their customer's shopping experience, arising from its user-friendly interface and seamless integration with platforms like Shopify. Real-time tracking and customization capabilities are particularly appreciated, along with outstanding customer support which caters to both technical needs and customization requests.

Key Strengths

  • Easy setup and seamless integration with e-commerce platforms like Shopify.
  • Real-time tracking updates that enhance customer satisfaction.
  • Customizable tracking pages that match brand aesthetics.
  • Responsive and helpful customer support.
  • Reduced customer inquiries due to clear order status visibility.
  • Free plan availability for startups and small businesses.
  • Compatibility with multiple shipping carriers.

Common Concerns

  • The app may request reviews in exchange for removing their branding.
  • Updates can occasionally lag, causing customer dissatisfaction.
  • Lack of certain advanced customization options in some features.

Final Thoughts

Overall, "Track123 Order Tracking 3D" is a highly valued tool for its reliability and efficiency in managing order tracking for e-commerce stores. It is particularly beneficial for enhancing the post-purchase customer experience, making it a recommended choice for both small and large businesses seeking a robust order tracking solution with excellent customer support.

Cargo Club

Jul 15, 2024  on Shopify

BSTCLOTH

Jul 15, 2024  on Shopify

Totally worth it, I use this app for months and its the best tracking app I used comparing to all other apps on shopify!

Vogue Vault

Jul 15, 2024  on Shopify

W experience

Home Story

Jul 15, 2024  on Shopify

Best app you could ask for. very helpful and the team are awesome just email them or message them and they immediately help you

HUNGRY HUSTLERS APPAREL

Jul 15, 2024  on Shopify

Very useful for customers and saves our store time since this app lets the customer track their orders on their own without needing to contact us.

InOutDoor

Jul 15, 2024  on Shopify

Excellent app. Clear interface and flexible settings. I recommend it!

Lavanir

Jul 14, 2024  on Shopify

Good work

ENMALUX©

Jul 12, 2024  on Shopify

Very nice maybe the best track app

AmoreViso

Jul 12, 2024  on Shopify

The user interface is easy to learn, and a great product all around. Works with everything I need from the theme I'm using to the products I'm selling. And works well with other applications on the shopify store.

Yokked.

Jul 12, 2024  on Shopify

Excellent way for customers to track orders!

Mi tienda

Jul 12, 2024  on Shopify

I love it

QuackGlow

Jul 12, 2024  on Shopify

The Mad Star

Jul 12, 2024  on Shopify

Track123 me ha ayudado mucho a la hora de generar más confianza con mis clientes y que siempre puedan localizar su pedido.

picksNgo

Jul 11, 2024  on Shopify

muy buen soporte

casecentro

Jul 11, 2024  on Shopify

Good app, very helpful

Pure Icon

Jul 10, 2024  on Shopify

100% recommended

CAR HUB

Jul 10, 2024  on Shopify

muy buena es muy intuitiva gratis y linda ademas de ser muy funcional y le da profesionalidad a la web full recomendado

Net Wiz

Jul 10, 2024  on Shopify

AstroMind

Jul 10, 2024  on Shopify

L'application est superbes, il est même possible d'ajouter une estimation du délais de livraison sur les pages produit, au top !

Esnaf

Jul 10, 2024  on Shopify

Best track apps ever, actually visuals are good and provides multiple language

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