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Customer reviews: Track123 Order Tracking

Develop by Track123

Reviews (4,359)

Overall rating
4.9

What Merchants Think

The "Track123 Order Tracking 3D" app has received highly positive feedback from merchants who utilize it to enhance their e-commerce businesses. Users frequently mention its role as a "game-changer," attributing significant improvements to their customer's shopping experience, arising from its user-friendly interface and seamless integration with platforms like Shopify. Real-time tracking and customization capabilities are particularly appreciated, along with outstanding customer support which caters to both technical needs and customization requests.

Key Strengths

  • Easy setup and seamless integration with e-commerce platforms like Shopify.
  • Real-time tracking updates that enhance customer satisfaction.
  • Customizable tracking pages that match brand aesthetics.
  • Responsive and helpful customer support.
  • Reduced customer inquiries due to clear order status visibility.
  • Free plan availability for startups and small businesses.
  • Compatibility with multiple shipping carriers.

Common Concerns

  • The app may request reviews in exchange for removing their branding.
  • Updates can occasionally lag, causing customer dissatisfaction.
  • Lack of certain advanced customization options in some features.

Final Thoughts

Overall, "Track123 Order Tracking 3D" is a highly valued tool for its reliability and efficiency in managing order tracking for e-commerce stores. It is particularly beneficial for enhancing the post-purchase customer experience, making it a recommended choice for both small and large businesses seeking a robust order tracking solution with excellent customer support.

Trendie

Apr 19, 2024  on Shopify

Very responsive and helped with my issues in no time!

La Lujosa

Apr 19, 2024  on Shopify

Paypal integration doesn't work, and support is SUPER slow =/ UPDATE: Support has reached out and resolved the issue, also indicating that there will be an improvement in response time. Therefore, I can recommend the platform; I believe it's the best cost-effective option at the moment, especially for those who require integration with PayPal.

Lolove ♥️

Apr 18, 2024  on Shopify

Very helpful App

SOULSKART

Apr 18, 2024  on Shopify

Awesome app for tracking

Virumine

Apr 18, 2024  on Shopify

glowluminaria

Apr 18, 2024  on Shopify

Amazing support, easy to setup!

Oink Publicidad

Apr 18, 2024  on Shopify

Works well, support meets its commitments

Beacon Bazar

Apr 16, 2024  on Shopify

Excellent app with a very good support.

Tailendipity

Apr 16, 2024  on Shopify

The best tracking app

Dream Pet Paradise

Apr 16, 2024  on Shopify

Great

MDARI

Apr 15, 2024  on Shopify

this is a wonderful app. Allows my customer to track their products

Hesties

Apr 15, 2024  on Shopify

A must have for your online store, recommend.

Luxurious Dazzling

Apr 14, 2024  on Shopify

The service is excellent, very user-friendly, and whenever I've needed assistance, the Support team has been efficient and swift. A solid five stars.

GazeHub

Apr 14, 2024  on Shopify

For that it offers a free version, it's a really good app to use one every store

Serenity Baby

Apr 12, 2024  on Shopify

Great app! I really recommended

Homes Bright Ltd

Apr 12, 2024  on Shopify

Great App and team at hand. Customer can track their order from your website without being transferred to a delivery service website, plus many more great features. Would highly recommend.

Universo de Charms

Apr 12, 2024  on Shopify

La aplicación es muy buena. Hace que los clientes puedan rastrear sus pedidos de una forma muy sencilla y fácil. Es super conveniente y fácil de usar.

Gracelia Jewelry

Apr 11, 2024  on Shopify

Excellent experience in using the app!! Especially the proper integration with our brand design theme!

GloSkin

Apr 11, 2024  on Shopify

Great app, and really easy to use! I like the fact that you can customize the CSS to make it personalised to your store, and they have a great range of different options for dropshippers to blacklist keywords and couriers. Support staff are friendly and helpful!

My Store

Apr 11, 2024  on Shopify

Grateful for this service

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