Track123 App Review: Features, Pros & Cons for Shopify

Customer reviews: Track123 Order Tracking

Track123 is a Shopify app designed to streamline order tracking for merchants and customers. This review covers its features, pricing, and real user experiences to help you decide if it fits your store's needs.

Reviews (1,260)

Overall rating

4.9

5

1,566
4

67
3

7
2

1
1

10

What Merchants Think

The "Track123 Order Tracking 3D" app has received highly positive feedback from merchants who utilize it to enhance their e-commerce businesses. Users frequently mention its role as a "game-changer," attributing significant improvements to their customer's shopping experience, arising from its user-friendly interface and seamless integration with platforms like Shopify. Real-time tracking and customization capabilities are particularly appreciated, along with outstanding customer support which caters to both technical needs and customization requests.

Key Strengths

Easy setup and seamless integration with e-commerce platforms like Shopify.
Real-time tracking updates that enhance customer satisfaction.
Customizable tracking pages that match brand aesthetics.
Responsive and helpful customer support.
Reduced customer inquiries due to clear order status visibility.
Free plan availability for startups and small businesses.
Compatibility with multiple shipping carriers.

Common Concerns

The app may request reviews in exchange for removing their branding.
Updates can occasionally lag, causing customer dissatisfaction.
Lack of certain advanced customization options in some features.

Final Thoughts

Overall, "Track123 Order Tracking 3D" is a highly valued tool for its reliability and efficiency in managing order tracking for e-commerce stores. It is particularly beneficial for enhancing the post-purchase customer experience, making it a recommended choice for both small and large businesses seeking a robust order tracking solution with excellent customer support.

The Goat Standard

Feb 22, 2025 on Shopify

So far so good! Lets how it works as we scale up

OBR

Feb 22, 2025 on Shopify

Tauva

Feb 22, 2025 on Shopify

Track123 has been really in helping my customers track their orders! Its simple, effective, and neat. 100% recommend!

Verlance

Feb 21, 2025 on Shopify

Great UI and works well as intended

aurumgrace.com

Feb 21, 2025 on Shopify

Nice one! Simple and absolutly enough for my happy customers. Thank You! :))

Percalis

Feb 21, 2025 on Shopify

Just awesome , i like this app , the UI , and store pages looks awesome

Schubiddy

Feb 21, 2025 on Shopify

I highly recommend this app, it is a great app and very user friendly!!

Bawaals

Feb 20, 2025 on Shopify

I AM USING IT AND LOVED IT

VillaVita

Feb 20, 2025 on Shopify

Exceptionally EASY to use, the replied INSTANTLY about removing the branding on my page, and I've already had customers use this feature. Thanks.

Horizon One

Feb 20, 2025 on Shopify

Track123 provides a must have service for any online store. The app regularly sends reports that inform you about your sales and allows you and the customers to look up an order via a simple page that can be implemented right in your store.

The Jasabi Company

Feb 20, 2025 on Shopify

This works perfectly! A huge improvement over the Evri and Royal Mail tracking pages I used before.

Dena Home

Feb 20, 2025 on Shopify

Really good app and great customer service

AAP

Feb 20, 2025 on Shopify

Love the ease of use. Customers love this feature. Every store should have a form of tracking on their site! Helps reduce customer emails so I can focus on the needle moving tasks.

Race Wear

Feb 19, 2025 on Shopify

OnlyFire

Feb 19, 2025 on Shopify

useing, Have a good experience

For Our Little One

Feb 18, 2025 on Shopify

So far so good. I have no complaints and they work as advertised. Setup was easy as was store integration.

Familiart

Feb 18, 2025 on Shopify

appreciated :)

BELORIA

Feb 17, 2025 on Shopify

Track123 ist eine erstklassige Lösung für die Sendungsverfolgung! Die App ist benutzerfreundlich, bietet zahlreiche Anpassungsmöglichkeiten und lässt sich mühelos in den Shop integrieren. Dank der vielseitigen Funktionen wird das Tracking für Kunden transparenter und professioneller. Absolute Empfehlung!

TheGenFactor

Feb 17, 2025 on Shopify

Great app!

Ripple Effect Aquatics

Feb 14, 2025 on Shopify