Track123 App Review: Features, Pros & Cons for Shopify

Customer reviews: Track123 Order Tracking

Track123 is a Shopify app designed to streamline order tracking for merchants and customers. This review covers its features, pricing, and real user experiences to help you decide if it fits your store's needs.

Reviews (1,341)

Overall rating

4.9

5

1,912
4

78
3

14
2

1
1

21

What Merchants Think

The "Track123 Order Tracking 3D" app has received highly positive feedback from merchants who utilize it to enhance their e-commerce businesses. Users frequently mention its role as a "game-changer," attributing significant improvements to their customer's shopping experience, arising from its user-friendly interface and seamless integration with platforms like Shopify. Real-time tracking and customization capabilities are particularly appreciated, along with outstanding customer support which caters to both technical needs and customization requests.

Key Strengths

Easy setup and seamless integration with e-commerce platforms like Shopify.
Real-time tracking updates that enhance customer satisfaction.
Customizable tracking pages that match brand aesthetics.
Responsive and helpful customer support.
Reduced customer inquiries due to clear order status visibility.
Free plan availability for startups and small businesses.
Compatibility with multiple shipping carriers.

Common Concerns

The app may request reviews in exchange for removing their branding.
Updates can occasionally lag, causing customer dissatisfaction.
Lack of certain advanced customization options in some features.

Final Thoughts

Overall, "Track123 Order Tracking 3D" is a highly valued tool for its reliability and efficiency in managing order tracking for e-commerce stores. It is particularly beneficial for enhancing the post-purchase customer experience, making it a recommended choice for both small and large businesses seeking a robust order tracking solution with excellent customer support.

Urban Bazaar

Oct 14, 2024 on Shopify

culture poster

Oct 14, 2024 on Shopify

TREVO SPOT

Oct 14, 2024 on Shopify

I love use Track123 coz I can customize the tracking page upgrading with that my stores, it's really easy to set up!

Being Shipped

Oct 14, 2024 on Shopify

Track123 Order Tracking 3D has been a game-changer for my store! It integrates effortlessly with Shopify and supports tons of carriers, making it super easy to keep customers informed about their orders. The tracking page looks professional, and my customers love being able to check real-time updates without having to contact me directly. Since installing the app, I've seen a noticeable drop in “Where’s my order?” emails, which saves me so much time. It’s smooth to set up, runs flawlessly, and gives my store a more polished feel. Highly recommend it if you want to improve the post-purchase experience for your customers!

Bellagio Wallets

Oct 14, 2024 on Shopify

Best app for you store

Stronghold Co

Oct 14, 2024 on Shopify

Diagonal Arrow

Oct 14, 2024 on Shopify

Good service!

Elysian Finds

Oct 14, 2024 on Shopify

Great

Fusion

Oct 14, 2024 on Shopify

Awesome experience. Would highly recommend using their app.

this new era

Oct 14, 2024 on Shopify

great app dont think you could make it any better

Shopino

Oct 12, 2024 on Shopify

perfect very good recommended

Tomeco Store

Oct 11, 2024 on Shopify

Excelente app, la super recomiendo y gracias al equipo de soporte por contestar rapido !

BRISTLECLEAN™

Oct 11, 2024 on Shopify

Track123 ist genau das Richtige fürs tracken jeder Bestellung. Einfaches handling und super zuverlässig!

SyncNiva

Oct 10, 2024 on Shopify

Great software, great support. Have used a bunch of other tracking plugins but they were always buggy or had issues. This one is great and easy to customize. Plugin works wonderfully - highly recommend.

MetaFurs™

Oct 10, 2024 on Shopify

This is great for beginners who want to get some sort of customized tracking page to match their branding, and from what I can tell, it allows you to have a higher order per month limit for the free plan when starting out, compared to similar apps on the Shopify App Store.

Solesna

Oct 10, 2024 on Shopify

Good app

TechTail

Oct 10, 2024 on Shopify

All you need for a Tracking Page!

Tesko

Oct 10, 2024 on Shopify

Very good application, clean and intuitive design.

RevolvesWear

Oct 10, 2024 on Shopify

Great app, my customers love it

Birdify

Oct 10, 2024 on Shopify

Iam very satisfied. App works very good.