Track123 App Review: Features, Pros & Cons for Shopify

Customer reviews: Track123 Order Tracking

Track123 is a Shopify app designed to streamline order tracking for merchants and customers. This review covers its features, pricing, and real user experiences to help you decide if it fits your store's needs.

Reviews (1,242)

Overall rating

4.9

5

1,580
4

67
3

7
2

1
1

10

What Merchants Think

The "Track123 Order Tracking 3D" app has received highly positive feedback from merchants who utilize it to enhance their e-commerce businesses. Users frequently mention its role as a "game-changer," attributing significant improvements to their customer's shopping experience, arising from its user-friendly interface and seamless integration with platforms like Shopify. Real-time tracking and customization capabilities are particularly appreciated, along with outstanding customer support which caters to both technical needs and customization requests.

Key Strengths

Easy setup and seamless integration with e-commerce platforms like Shopify.
Real-time tracking updates that enhance customer satisfaction.
Customizable tracking pages that match brand aesthetics.
Responsive and helpful customer support.
Reduced customer inquiries due to clear order status visibility.
Free plan availability for startups and small businesses.
Compatibility with multiple shipping carriers.

Common Concerns

The app may request reviews in exchange for removing their branding.
Updates can occasionally lag, causing customer dissatisfaction.
Lack of certain advanced customization options in some features.

Final Thoughts

Overall, "Track123 Order Tracking 3D" is a highly valued tool for its reliability and efficiency in managing order tracking for e-commerce stores. It is particularly beneficial for enhancing the post-purchase customer experience, making it a recommended choice for both small and large businesses seeking a robust order tracking solution with excellent customer support.

Wellen Fashion

Aug 28, 2024 on Shopify

Love the support, user interface and simplicity of Track123. We've used others on our other sites, but this one is the most up-to-date app we've found and we highly recommend it to every Shopify user!

Poodleey

Aug 28, 2024 on Shopify

Very good Thank you track123

Fast & Easy

Aug 28, 2024 on Shopify

Zephra

Aug 28, 2024 on Shopify

Works well and is user friendly

OmniCorp

Aug 28, 2024 on Shopify

Fantastic Customer Support, Promt Replies. Thanks Much, Salma!

NovaFlow

Aug 28, 2024 on Shopify

Amazing app

Silent Riot

Aug 27, 2024 on Shopify

Great App! It is beginner friendly and allows many features for free; no credit card required.

ColorsKloud

Aug 27, 2024 on Shopify

Execelente app, ahora mi web se ve mas profesional

fixassistance

Aug 27, 2024 on Shopify

Easy to set up

Hydro Havoc

Aug 27, 2024 on Shopify

FLLUX

Aug 27, 2024 on Shopify

Keratin

Aug 27, 2024 on Shopify

New user here! I like the ability to use live chat support during the intial set up

FakeTaTToo

Aug 27, 2024 on Shopify

I love it

Pulsed

Aug 27, 2024 on Shopify

good app

Acrylic United States

Aug 27, 2024 on Shopify

I recently switched from PostShip to Track123, and the difference has been noticeable. Track123 offers a smoother, more reliable experience, making my workflow much easier. I'm glad I made the switch!

Noblezo

Aug 27, 2024 on Shopify

Very fast and professinal customer service the app is also very easy to use

Boy LAUNDRY

Aug 26, 2024 on Shopify

The app does what it says it's going to do and it does it well.

Divina Supplements

Aug 26, 2024 on Shopify

Track123 has been an invaluable tool for our Shopify store. The integration is seamless, and the functionality is impressive. Thanks to Track123, we've been able to provide our customers with accurate and reliable shipment tracking, enhancing their shopping experience. Highly recommended!

Diel

Aug 26, 2024 on Shopify

This app is amazing. It really helps you to gain your customers confidence by giving them the option to follow theire orders. Its also very easy to add it to your website.

123sextoys.com

Aug 26, 2024 on Shopify

Lovely app, I spent almost no time setting it up. And since I'm a beginning store the free plan is great. A lot of free value for my customers! And when I start paying at 300 orders/month it's still very manageable at <0,1 EURO per order.