Track123 App Review: Features, Pros & Cons for Shopify

Customer reviews: Track123 Order Tracking

Track123 is a Shopify app designed to streamline order tracking for merchants and customers. This review covers its features, pricing, and real user experiences to help you decide if it fits your store's needs.

Reviews (1,335)

Overall rating

4.9

5

1,912
4

78
3

14
2

1
1

21

What Merchants Think

The "Track123 Order Tracking 3D" app has received highly positive feedback from merchants who utilize it to enhance their e-commerce businesses. Users frequently mention its role as a "game-changer," attributing significant improvements to their customer's shopping experience, arising from its user-friendly interface and seamless integration with platforms like Shopify. Real-time tracking and customization capabilities are particularly appreciated, along with outstanding customer support which caters to both technical needs and customization requests.

Key Strengths

Easy setup and seamless integration with e-commerce platforms like Shopify.
Real-time tracking updates that enhance customer satisfaction.
Customizable tracking pages that match brand aesthetics.
Responsive and helpful customer support.
Reduced customer inquiries due to clear order status visibility.
Free plan availability for startups and small businesses.
Compatibility with multiple shipping carriers.

Common Concerns

The app may request reviews in exchange for removing their branding.
Updates can occasionally lag, causing customer dissatisfaction.
Lack of certain advanced customization options in some features.

Final Thoughts

Overall, "Track123 Order Tracking 3D" is a highly valued tool for its reliability and efficiency in managing order tracking for e-commerce stores. It is particularly beneficial for enhancing the post-purchase customer experience, making it a recommended choice for both small and large businesses seeking a robust order tracking solution with excellent customer support.

wolf ghost .

Nov 04, 2024 on Shopify

Super easy to use and great customization features!

Optiler

Nov 04, 2024 on Shopify

Thank you a lot for your helping! love ya'll

Merry Little Things

Nov 04, 2024 on Shopify

Very easy to set up and great customer service when needed. Great app purposefully made for Shopify.

Lunexa

Nov 04, 2024 on Shopify

Great and easy to use!

Vey World

Nov 03, 2024 on Shopify

Great app, convenient order tracking with no fuss.

TakeCare

Nov 03, 2024 on Shopify

the best app to track your customer's order

Flixo

Nov 03, 2024 on Shopify

very nice tracking system

APEXIFY

Nov 03, 2024 on Shopify

Track123 is a gr8 app. Help businesses to get easy and simple

Liv Mode

Nov 03, 2024 on Shopify

Perfect!!

My Store

Nov 03, 2024 on Shopify

Essential to my business

Nova Cart

Nov 03, 2024 on Shopify

Albirel

Nov 03, 2024 on Shopify

I absolutely recommend track123. They are reliable and trustworthy. The customer service quality of the staff is impeccable.

Orsino

Nov 02, 2024 on Shopify

Track123 is a fantastic app that allows us to keep our customers informed of essential shipping details. The app is very customizable, user-friendly, and has thoughtful features. Would definitely recommend.

Delura

Nov 02, 2024 on Shopify

Great app. Increased my customer retention.

dannyevs

Nov 01, 2024 on Shopify

Track123 has been a huge help for my business.

Nuden

Nov 01, 2024 on Shopify

Great app for your online store :)

DaCoolz

Nov 01, 2024 on Shopify

Amazing!

Qmans Garage

Nov 01, 2024 on Shopify

Highly recommend this app, very easy to integrate and looks great from customers pov!

Fjorde & Co.

Nov 01, 2024 on Shopify

perfetto, una bella app funzionale

Surgent

Nov 01, 2024 on Shopify

I would recommend this app because it will help customers to be on track with their current orders.