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Customer reviews: Track123 Order Tracking

Develop by Shopify

Track123 is a Shopify app designed to streamline order tracking for merchants and customers. This review covers its features, pricing, and real user experiences to help you decide if it fits your store's needs.

Reviews (1,325)

Overall rating
4.9

What Merchants Think

The "Track123 Order Tracking 3D" app has received highly positive feedback from merchants who utilize it to enhance their e-commerce businesses. Users frequently mention its role as a "game-changer," attributing significant improvements to their customer's shopping experience, arising from its user-friendly interface and seamless integration with platforms like Shopify. Real-time tracking and customization capabilities are particularly appreciated, along with outstanding customer support which caters to both technical needs and customization requests.

Key Strengths

  • Easy setup and seamless integration with e-commerce platforms like Shopify.
  • Real-time tracking updates that enhance customer satisfaction.
  • Customizable tracking pages that match brand aesthetics.
  • Responsive and helpful customer support.
  • Reduced customer inquiries due to clear order status visibility.
  • Free plan availability for startups and small businesses.
  • Compatibility with multiple shipping carriers.

Common Concerns

  • The app may request reviews in exchange for removing their branding.
  • Updates can occasionally lag, causing customer dissatisfaction.
  • Lack of certain advanced customization options in some features.

Final Thoughts

Overall, "Track123 Order Tracking 3D" is a highly valued tool for its reliability and efficiency in managing order tracking for e-commerce stores. It is particularly beneficial for enhancing the post-purchase customer experience, making it a recommended choice for both small and large businesses seeking a robust order tracking solution with excellent customer support.

Prominent Shop

Nov 17, 2025  on Shopify

me gusta demasiado por ahora!!

Mark & Houston

Nov 17, 2025  on Shopify

Okosmarci

Nov 17, 2025  on Shopify

UnderXLabs

Nov 13, 2025  on Shopify

excellent app, help a lot

Unusual Style

Nov 12, 2025  on Shopify

Time for rating after weeks of testing and settling for a shipping app that finally suits my needs. What do i mean? Ok, here we go. Choosing a shipping app was much harder than you can imagine: 1. Modern design: If you have a site relying on the regular drop shipping model, this won't hurt much but still makes a difference. For me? I run a heavily curated visuals and a somewhat old fashioned, "warehouse" style just isn't the right fit. This has me covered completely. Also, tracking with map. Pure premium. 2. Reliable. Until now, no issues. And i mean it. ZERO performance issues. Shipping is one of the most important things. 3. Growth plan is 9$/month for 300 orders. More than fair, lets be honest here. 4. The Growth plan includes synchronized tracking for PayPal. It keeps everything organized and saves sooo much time since the order details are added automatically. Having this included in a low-priced plan means you don’t need an extra app for it, making your setup lighter. And if it wasn't on a low paid plan, maybe I wouldn't have done my research on this. 5. Customer support. This one brings back bad memories of some other apps. Yes some were great, but their customer support either couldn't understand what i was asking for and we had endless loops of telling me the same, either was entirely off topic. With this app, the only case i needed support was at the beginning of the testing and wasn't about a performance issue but for feature availability. Or maybe its just me, in general i search and try more than average so maybe i am not the one to speak of customer support. If some complaints i hear for average (or lower) quality customer support are true, then guys invest some time on training some more your people. I know you all want to do your job, so you won't lose by doing that, it would be a pity. But again, not much to say here, consider consulting other reviews on this subject. 6. Customization: I am covered enough (add images, FAQs) and there is still one option i haven't explored yet (Its in the customization section). One specific app i have in mind had great customization (and in fact it provided some more) but i just couldn't integrate it to my site. So, conclusion: If something bad happens AND can't be discussed/fixed after a small time window of a discussion of good will, then i will come back for an update to share my experience. For now? A clear 5/5.

dantechtools.ch

Nov 11, 2025  on Shopify

Creative Collection

Nov 10, 2025  on Shopify

ToysLand

Nov 10, 2025  on Shopify

Lentes-Smart.com

Nov 10, 2025  on Shopify

ToneLink

Nov 09, 2025  on Shopify

Great

Otakutreasures

Nov 09, 2025  on Shopify

Native Heritage Store

Nov 09, 2025  on Shopify

kindoPet

Nov 09, 2025  on Shopify

Posh

Nov 08, 2025  on Shopify

PlotArmour Store

Nov 08, 2025  on Shopify

Stridon®

Nov 07, 2025  on Shopify

fjord.

Nov 07, 2025  on Shopify

Cielo & Luna

Nov 07, 2025  on Shopify

This works perfect

Sugary Bliss

Nov 06, 2025  on Shopify

easy peasy, i love this app!

Kojuu

Nov 05, 2025  on Shopify

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