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Customer reviews: Track123 Order Tracking

Develop by Shopify

Track123 is a Shopify app designed to streamline order tracking for merchants and customers. This review covers its features, pricing, and real user experiences to help you decide if it fits your store's needs.

Reviews (1,193)

Overall rating
4.9

What Merchants Think

The "Track123 Order Tracking 3D" app has received highly positive feedback from merchants who utilize it to enhance their e-commerce businesses. Users frequently mention its role as a "game-changer," attributing significant improvements to their customer's shopping experience, arising from its user-friendly interface and seamless integration with platforms like Shopify. Real-time tracking and customization capabilities are particularly appreciated, along with outstanding customer support which caters to both technical needs and customization requests.

Key Strengths

  • Easy setup and seamless integration with e-commerce platforms like Shopify.
  • Real-time tracking updates that enhance customer satisfaction.
  • Customizable tracking pages that match brand aesthetics.
  • Responsive and helpful customer support.
  • Reduced customer inquiries due to clear order status visibility.
  • Free plan availability for startups and small businesses.
  • Compatibility with multiple shipping carriers.

Common Concerns

  • The app may request reviews in exchange for removing their branding.
  • Updates can occasionally lag, causing customer dissatisfaction.
  • Lack of certain advanced customization options in some features.

Final Thoughts

Overall, "Track123 Order Tracking 3D" is a highly valued tool for its reliability and efficiency in managing order tracking for e-commerce stores. It is particularly beneficial for enhancing the post-purchase customer experience, making it a recommended choice for both small and large businesses seeking a robust order tracking solution with excellent customer support.

Karterly

Sep 19, 2025  on Shopify

Great experience receiving help with my tracking issue from Salma. She was patient and understanding when explaining to me (several times) what the issue was and how to resolve it. She was super friendly and helpful and made the interaction as pleasant as possible. Really appreciate it, thank you again!

D-Town Sneakers

Sep 17, 2025  on Shopify

OFFSET YOYO

Sep 17, 2025  on Shopify

CORBÃ UTILIDADES

Sep 17, 2025  on Shopify

Cendura Deutschland

Sep 17, 2025  on Shopify

We experienced some trouble with the paypal integration. Kaye has helped me perfectly thoughout a couple of days the resolve the issue as quick and as good as possible. Really an outstanding service from their side! We're very satisfied!

Nexora

Sep 17, 2025  on Shopify

Mewantx

Sep 17, 2025  on Shopify

Excellent service, it completely relieved my stress

sereniglow

Sep 17, 2025  on Shopify

Smokey Wear

Sep 16, 2025  on Shopify

XTC

Sep 16, 2025  on Shopify

Hyperious NO

Sep 16, 2025  on Shopify

Italian Charms

Sep 15, 2025  on Shopify

Parkfield Supplies

Sep 15, 2025  on Shopify

Fantastic customer service from Salma helping us get the app setup!

Enivo

Sep 15, 2025  on Shopify

Lumoshe

Sep 15, 2025  on Shopify

LolyFresh

Sep 15, 2025  on Shopify

SoleStride

Sep 15, 2025  on Shopify

Elongation Official

Sep 14, 2025  on Shopify

Shippbyz

Sep 14, 2025  on Shopify

Mesaverse

Sep 12, 2025  on Shopify

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