Track123 App Review: Features, Pros & Cons for Shopify

Name: Track123 Order Tracking
Brand: Track123
SKU: shopify-track123-app-by-track123
Rating: 4.9 (1260 reviews)

Customer reviews: Track123 Order Tracking

Track123 is a Shopify app designed to streamline order tracking for merchants and customers. This review covers its features, pricing, and real user experiences to help you decide if it fits your store's needs.

Reviews (1,260)

Overall rating

4.9

5

1,566
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67
3

7
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1
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10

What Merchants Think

The "Track123 Order Tracking 3D" app has received highly positive feedback from merchants who utilize it to enhance their e-commerce businesses. Users frequently mention its role as a "game-changer," attributing significant improvements to their customer's shopping experience, arising from its user-friendly interface and seamless integration with platforms like Shopify. Real-time tracking and customization capabilities are particularly appreciated, along with outstanding customer support which caters to both technical needs and customization requests.

Key Strengths

Easy setup and seamless integration with e-commerce platforms like Shopify.
Real-time tracking updates that enhance customer satisfaction.
Customizable tracking pages that match brand aesthetics.
Responsive and helpful customer support.
Reduced customer inquiries due to clear order status visibility.
Free plan availability for startups and small businesses.
Compatibility with multiple shipping carriers.

Common Concerns

The app may request reviews in exchange for removing their branding.
Updates can occasionally lag, causing customer dissatisfaction.
Lack of certain advanced customization options in some features.

Final Thoughts

Overall, "Track123 Order Tracking 3D" is a highly valued tool for its reliability and efficiency in managing order tracking for e-commerce stores. It is particularly beneficial for enhancing the post-purchase customer experience, making it a recommended choice for both small and large businesses seeking a robust order tracking solution with excellent customer support.

Ares

Dec 20, 2024 on Shopify

Molto semplice e utile la consiglio.

Aurella Wellness

Dec 19, 2024 on Shopify

It has been easy to set up within shopify! there haven't been any issue so far they have a very active customer service; very prompt response, recommend track123 for any beginner dropshipper to use in Shopify.

Dec 13, 2024 on Shopify

works great for both user and customer

YuugaLife

Dec 12, 2024 on Shopify

Mila & Co.

Dec 11, 2024 on Shopify

I am currently switching from Parcel Panel to Track123, and I couldn't be happier with my decision! Not only is Track123 a more cost-efficient option, but it also offers all the features I was using with Parcel Panel. The interface is user-friendly, and the customer service is above and beyond!