Track123 App Review: Features, Pros & Cons for Shopify

Customer reviews: Track123 Order Tracking

Track123 is a Shopify app designed to streamline order tracking for merchants and customers. This review covers its features, pricing, and real user experiences to help you decide if it fits your store's needs.

Reviews (1,260)

Overall rating

4.9

5

1,566
4

67
3

7
2

1
1

10

What Merchants Think

The "Track123 Order Tracking 3D" app has received highly positive feedback from merchants who utilize it to enhance their e-commerce businesses. Users frequently mention its role as a "game-changer," attributing significant improvements to their customer's shopping experience, arising from its user-friendly interface and seamless integration with platforms like Shopify. Real-time tracking and customization capabilities are particularly appreciated, along with outstanding customer support which caters to both technical needs and customization requests.

Key Strengths

Easy setup and seamless integration with e-commerce platforms like Shopify.
Real-time tracking updates that enhance customer satisfaction.
Customizable tracking pages that match brand aesthetics.
Responsive and helpful customer support.
Reduced customer inquiries due to clear order status visibility.
Free plan availability for startups and small businesses.
Compatibility with multiple shipping carriers.

Common Concerns

The app may request reviews in exchange for removing their branding.
Updates can occasionally lag, causing customer dissatisfaction.
Lack of certain advanced customization options in some features.

Final Thoughts

Overall, "Track123 Order Tracking 3D" is a highly valued tool for its reliability and efficiency in managing order tracking for e-commerce stores. It is particularly beneficial for enhancing the post-purchase customer experience, making it a recommended choice for both small and large businesses seeking a robust order tracking solution with excellent customer support.

My Store

Dec 31, 2024 on Shopify

Very good and easy to use

Lipso

Dec 31, 2024 on Shopify

cool

Prism

Dec 30, 2024 on Shopify

this is a very good and effective app! we shopsprism appreciate using this app for tracking

Twenty Four

Dec 30, 2024 on Shopify

Love this app, very convenient for my customers, and builds trust!

Varnélle

Dec 30, 2024 on Shopify

It's very important to have a tracking page for customers to be able to use and Track123 was all I needed to set it up. Very east to set up, use and customize as well based on your needs! Highly recommend using this app.

SOS Pool & Spa Supplies

Dec 30, 2024 on Shopify

Good app

Chic Hot Club

Dec 28, 2024 on Shopify

This App is Pure Top Class and if Your a new Business it's also FREE until you get 50 Orders a month, and by this time you will be able to afford an upgrade, but the Free version is Excellent and You get a Fantastic Looking Tracking page on your store, and your customers will be very impressed as it looks so Professional.

shieldepot

Dec 26, 2024 on Shopify

Great app for tracking

Genero

Dec 25, 2024 on Shopify

Very good app and costumer service, thank you.

Groswave

Dec 25, 2024 on Shopify

Brassoin

Dec 24, 2024 on Shopify

So far amazing app, works as it says Thank you A++

Marketplace X

Dec 24, 2024 on Shopify

Doodlefy

Dec 24, 2024 on Shopify

I recommend this app, it’s so easy to use and it helps me track the orders for me and my customers.

AnyTimeOutlet

Dec 24, 2024 on Shopify

very good

StarzWearz

Dec 24, 2024 on Shopify

Amazing app using it for my brand and works really well.

All gadgets Market

Dec 23, 2024 on Shopify

I want to think the support team, they are very helpful

COCONIPS

Dec 23, 2024 on Shopify

Easy to use, simply awesome

Looma

Dec 22, 2024 on Shopify

Very satisfied with their flexible features. Highly recommend for everyone!

Nexis Care

Dec 21, 2024 on Shopify

Great app. Has helped me a lot and the customer support is very fast!

Dvine Whispers

Dec 20, 2024 on Shopify

Track123 has been an absolute blessing in my life! Their service is not just reliable but also filled with a sense of care that truly makes you feel valued as a customer. From the ease of tracking packages to the helpful updates, every step of the process reflects their dedication to excellence. What stands out most is their thoughtful approach—it's like they understand how much your package means to you and go the extra mile to ensure it arrives safely and on time. Whether it's for a heartfelt gift or an important delivery, Track123 ensures peace of mind every step of the way. Thank you, Track123, for your wonderful service. Your team embodies reliability, kindness, and a genuine commitment to customer satisfaction. It’s a joy to use your platform, and I wholeheartedly recommend it to anyone seeking a trustworthy tracking solution. Keep spreading positivity and excellence!