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Customer reviews: Preorder Now Presale Timesact

Develop by Shopify

Reviews (1,745)

Overall rating
5

What Merchants Think

The "Preorder | Notify Me Timesact" app receives highly positive feedback from its users. Merchants appreciate its seamless integration capabilities, intuitive functionality, and how it has transformed their preorder processes. Many emphasize the app's significant role in enhancing sales, particularly in managing preorders efficiently. While still new to some users, it has quickly become an essential tool for many businesses due to its reliability and robust support system.

Key Strengths

  • Exceptional customer support with quick response times and problem resolution.
  • Intuitive user interface and easy setup process.
  • Effective management of preorders, helping prevent loss of sales due to stockouts.
  • Flexibility in product offerings including badges, ETA messages, and mixed cart notifications.
  • Personalized assistance available via video calls and chat support.

Common Concerns

  • Some initial setup issues with specific Shopify themes, though quickly resolved by support.
  • Lack of native translation support with Shopify's Translate and Adapt app.
  • Pre-orders cannot be placed until stock reaches zero, potentially missing opportunities.

Final Thoughts

Overall, "Preorder | Notify Me Timesact" is highly regarded among its users for its robust functionality and unmatched customer service. It significantly enhances preorder management on Shopify stores, making it a preferred choice for merchants aiming to optimize their preorder strategies. With a combination of user-friendly design and effective customer support, this app stands out as an invaluable asset for businesses looking to manage their inventory more efficiently.

Ann Perica

Aug 15, 2024  on Shopify

The Preorder/Notify Me app team is amazing! They responded quickly and went above and beyond to help me. Their support made setting up the app a breeze. Beside that, the app is very useful and can improve your sales. Highly recommend!

Fresh & Fit Attire

Aug 14, 2024  on Shopify

This is app is great for growing business. Having an apparel store, we have so many different products, and we operate with very low stock. Having a pre-order allows us to keep the sales going. The customer support is always responsive and has solved my technical issues promptly.

Gorski Montreal

Aug 14, 2024  on Shopify

Plug in works exactly as desired and they have quick and great customer support to resolve any issues

Plan de Match

Aug 14, 2024  on Shopify

Highly recommend this app. The customer support is always super quick and helpful and the app works well when everything is set up!

Hikari

Aug 08, 2024  on Shopify

Amazing customer support. Always here to help, till now every issue I had was quickly fixed. 100% Recommend!

Uprok

Aug 07, 2024  on Shopify

I highly recommend this app to anyone looking to get started with taking Pre-Orders for their products. I ran into a few issues in the beginning getting my products set up, but they were quick to resolve my issues and help me understand why they happened and how to avoid them next time around! Great service.

Moxy

Aug 06, 2024  on Shopify

The team has reached out and fixed some of the issues with the app. I hope they can improve their app even more. I look forward to what they accomplish.

Symphony Love

Aug 06, 2024  on Shopify

They are absolutely amazing! Louie was such a great help in setting us up and explained everything well. They are really supportive and we appreciate that! Thanks so much again.

Alruna

Aug 06, 2024  on Shopify

Princess was very helpful. She was able to fix the issue very promptly and provided me with all the information I needed. Thank you

Bigelow Lane

Aug 06, 2024  on Shopify

We use this app for the "notify when back in stock." It works well and their customer service is incredible.

Airframes

Aug 02, 2024  on Shopify

Fantastic app for Shopify that has all the features I needed, but even more importantly the customer service is instant and very thorough and reliable. Sometimes chat support is not very useful, but with Kairock Partners SRL they always help to resolve issues in real time.

Barc London

Aug 01, 2024  on Shopify

Great app, and great customer support - Jolo was super helpful and ran though my query thoroughly and with patience to ensure the preorder feature would work for our upcoming launch.

Japanime Games

Jul 30, 2024  on Shopify

I just installed the app, had some trouble with ribbons not appearing, wrote an email to the support and it got fixed in a jiffy! So far so good.

My Small World Toy Store

Jul 28, 2024  on Shopify

Jolo was brilliant - really concise training and help with installation. This is the app I've been looking for for MONTHS... and I've tried and tested a lot of them. Don't bother installing any others. Good work everyone!

Marrowbone

Jul 27, 2024  on Shopify

The customer support for this app has always been super quick and helpful. Pam made multiple changes for my page. Very Happy and would definitely recommend.

Fragrantika

Jul 24, 2024  on Shopify

A few minor display issues were quickly resolved by a very friendly and responsive team! Very good application, easy to use! Five stars!

BK Hobbies

Jul 24, 2024  on Shopify

Jolo was incredible in helping me set this up. This is the 3rd pre-order app I try and so far I can confidently say it works better than anything else, products update super quick, which is extremely important to avoid upset customers. Thank you all for creating such a great app.

Varriale Profumi®

Jul 22, 2024  on Shopify

L’applicazione funziona in modo fantastico, ma la cosa più bella è più importante è l’assistenza clienti, ragazzi formidabili disponibili e soprattutto pronti a risolvere tutti i problemi. Consigliatissima !!!! I pre ordine funziona in modo eccellente, la notifica di avvisami quando torna disponibile altrettanto inoltre c’è anche la possibilità di personalizzare il tutto sempre grazie a loro ✅❤️

Moxy

Jul 22, 2024  on Shopify

The "pre-order" button is slow to load, and customer are able to order it thinking it's going to ship right away. This is causing some trouble with our customers. The team does not seem to have a good way to improve it yet.

Kicks Generation Toys

Jul 18, 2024  on Shopify

Staff was very responsive and quick to answer any questions. So far it is working good. Thanks Princess!

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