The integration was pretty straightforward and with the support of DPL agent to guide me through every detail of the process to double-check and ensure I got smooth integration. I like that I can always come back to ask for more guidance whenever as promised by the agent. Good app!

its ok but a lot of work I had to do a FaceTime call just to sync products and I do not like I have to go through each item to import but it is what it is overall good service from my representative so I'm happy

Surya was great! Very helpful, walked me step through step in connecting my TikTok Shop to Shopify.

Hem was very helpful and immediately got me the information I needed to address the problem I was having!!

Excellent app with fantastic support. We had a minor issue with integration of the app and we were provided with support via video call and solutions to revise the issues. Very happy with the service. Thanks :)

Hem was great I need more help but it is on my side that I need to get things properly set up in my Tik tok shop! He was a great help!

Very helpful and I realized the help available as I'm getting more questions to ask a long the way. Ronex was a pleasure to speak with and I hope I can request him again when I have more questions in the process

Ronex was very helpful and assisted me in exporting products. The app was very easy to use as well. Great service!

I am very happy with the customer service provided by Hem. he was very supportive and walk through all my products to help me integrate . definitly recommended

Pratik was AMAZING! He was kind, patient and walked me through all my issues - even teaching me a thing or two about some Shopify setting and I've had it for years! Still working out a few kinks on my end but overall 10/10, highly recommend! THANK YOU!

Great app. Staff was very helpful and integrated my store in a timely manner. I can’t wait to see the process of sales

I have had a great help today from advisor from Ronex Shakya ,, who been assisting me on integrating my shopify store ,, to my tiktok seller ,, the process was very smooth and point to point ,, guidance ,, so I am extremely happy ,, for his support ,, Regards Muhammad Ashfaq

great customer service right on point very talented young man very knowledgeable his name is Krishna I really appreciate this level of customer service thank you

I had the pleasure of interacting with Nirmal during my recent customer service experience, and I must say I was thoroughly impressed. Nirmal was incredibly patient, attentive, and knowledgeable throughout the entire process. They took the time to listen carefully to my concerns, provided clear and concise answers, and went above and beyond to ensure my issue was resolved efficiently. Their professionalism and friendly demeanor made me feel valued as a customer, and I greatly appreciated their quick follow-up to confirm everything was taken care of. It's rare to come across such a dedicated representative, and Nirmal's exceptional service certainly left a lasting positive impression.