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Customer reviews: DPL ‑ TikTok Shop Integration

Reviews (50)

Overall rating
4.8

What Merchants Think

Overall, merchants have a positive impression of "DPL ‑ TikTok Shop Integration." The app is praised for its user-friendliness and the prompt support team. Merchants find the integration process smooth and appreciate the knowledgeable and patient support representatives who assist with setup and troubleshooting.

Key Strengths

  • Excellent customer support and assistance during setup.
  • User-friendly interface and seamless integration.
  • Efficient in resolving syncing issues and providing guidance.
  • Helpful analytics to enhance sales management.
  • Support representatives are consistently praised for their professionalism and patience.

Common Concerns

  • Issues with API linking and product synchronization.
  • No automatic conversion of product dimensions to metric, affecting product exports to Shopify.
  • Some merchants experienced integration challenges requiring extensive support.

Final Thoughts

"DPL ‑ TikTok Shop Integration" is well-received by merchants who value its straightforward functionality and dedicated customer support. Despite occasional technical issues, the app's ease of use and the effectiveness of the support team make it a valuable tool for sellers on TikTok. Most users recommend it for those looking to streamline their TikTok shop operations.

AK Luxe Lash Co

Nov 06, 2024  on Shopify

its ok but a lot of work I had to do a FaceTime call just to sync products and I do not like I have to go through each item to import but it is what it is overall good service from my representative so I'm happy

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