TikTok logo

Customer reviews: TikTok

Develop by TikTok Inc.

Reviews (28,719)

Overall rating
4.8

What Merchants Think

Overall, merchants express positive feedback for TikTok, praising its ease of use and effectiveness in reaching new audiences. Many have noted significant growth in sales and audience engagement, highlighting the platform's role as a powerful digital marketing tool. However, there are some concerns about integration with Shopify and certain business functionalities.

Key Strengths

  • Easy and intuitive setup process
  • Effective audience targeting and wide reach
  • Innovative and dynamic marketing features
  • Significant impact on sales and brand visibility
  • Engaging platform for creative campaigns

Common Concerns

  • Challenges with Shopify integration
  • Confusion over account setup procedures
  • Difficulty resolving support issues with TikTok
  • High advertising costs
  • Unreliable syncing of product information

Final Thoughts

TikTok is considered a highly valuable tool for modern digital marketing, offering merchants powerful ways to engage with a broad audience. While generally easy to use and effective, improvements are needed in support responsiveness and integrations like Shopify. Despite some technical challenges, TikTok remains a compelling choice for businesses looking to innovate and expand their market reach.

Daddy Tee

Feb 18, 2025  on Shopify

it was easy

Mutta

Feb 18, 2025  on Shopify

Alya Peru

Feb 18, 2025  on Shopify

buena

BEEBAD Energy Drink

Feb 18, 2025  on Shopify

Sweary Card Lady

Feb 18, 2025  on Shopify

So far, so easy to set up!

Education Starts at Home

Feb 17, 2025  on Shopify

Alsgra

Feb 17, 2025  on Shopify

Set up for A manager account was fast and easy. The platform is easy to use.

Josh's Fashion

Feb 17, 2025  on Shopify

great

ExpressChile.com

Feb 17, 2025  on Shopify

muy buena

CNB Store

Feb 17, 2025  on Shopify

Taptapmagnetic

Feb 17, 2025  on Shopify

JADE SUPPLEMENTS

Feb 17, 2025  on Shopify

Goldie’s Treasure

Feb 17, 2025  on Shopify

Elexion

Feb 17, 2025  on Shopify

The app so far is seamless but I have not seen the other side yet and if my products are available on tiktok like it says they are. I wish they had a view option that allows you to see in real time that your products are listed somewhere.

Sylvester Creative Nook

Feb 17, 2025  on Shopify

Bargains galore

Feb 17, 2025  on Shopify

SmartPhoneZubehör.com

Feb 17, 2025  on Shopify

Die Einrichtung ging fix und war sehr verständlich. Sehr gut!

Gioielleria Archetti Fabio

Feb 17, 2025  on Shopify

YRI CONCEPT

Feb 17, 2025  on Shopify

Chilly Willy's Freeze Dried Candies

Feb 16, 2025  on Shopify

Scroll to Top