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Customer reviews: TikTok

Develop by TikTok Inc.

Reviews (28,719)

Overall rating
4.8

What Merchants Think

Overall, merchants express positive feedback for TikTok, praising its ease of use and effectiveness in reaching new audiences. Many have noted significant growth in sales and audience engagement, highlighting the platform's role as a powerful digital marketing tool. However, there are some concerns about integration with Shopify and certain business functionalities.

Key Strengths

  • Easy and intuitive setup process
  • Effective audience targeting and wide reach
  • Innovative and dynamic marketing features
  • Significant impact on sales and brand visibility
  • Engaging platform for creative campaigns

Common Concerns

  • Challenges with Shopify integration
  • Confusion over account setup procedures
  • Difficulty resolving support issues with TikTok
  • High advertising costs
  • Unreliable syncing of product information

Final Thoughts

TikTok is considered a highly valuable tool for modern digital marketing, offering merchants powerful ways to engage with a broad audience. While generally easy to use and effective, improvements are needed in support responsiveness and integrations like Shopify. Despite some technical challenges, TikTok remains a compelling choice for businesses looking to innovate and expand their market reach.

TechTrendz

Jan 07, 2025  on Shopify

Élégance Rose

Jan 06, 2025  on Shopify

C'est pratique, il suffit de suivre les étapes! Je suis débutante et novice mais j'ai réussi avec la bonne explication dans ma formation.

Pay-TOP.ca

Dec 24, 2024  on Shopify

Je suis nouveau sur Tik Tok, Mais de ce que j'ai Appris il est utile pour faire la publicité.

Zara Lillys

Dec 23, 2024  on Shopify

Gabriella

Dec 22, 2024  on Shopify

The Seven Willows

Dec 22, 2024  on Shopify

The setup steps are easy to follow however, when you are linked to another site like Shopify- TikTok automatically scans your site for all products and posts them without you choosing what to post on TikTok so it was a scramble to get control over that as I have many items for sale that I don't necessarily want on TikTok due to the 3 day turn around rule.

eyeloveyoustore.com

Dec 21, 2024  on Shopify

We need more 1 on 1 help

Lꪮꪀᦔꪮꪀ FꪮꪮꪻWꫀꪖ᥅

Dec 20, 2024  on Shopify

Watches Premium

Dec 19, 2024  on Shopify

it was easy im just hoping that it works the way I want it to.

Gardens Artistry

Dec 19, 2024  on Shopify

Gigi

Dec 18, 2024  on Shopify

Pour l'instant l'experience est interessante.

Dodzan Emporium

Dec 18, 2024  on Shopify

That is good

trendeffy

Dec 17, 2024  on Shopify

Tologence

Dec 17, 2024  on Shopify

Sugar Girls Couture Boutique

Dec 17, 2024  on Shopify

Seems ok so far. I will be better able to rate after using for at least 30 days.

herrundfrauschweizer

Dec 16, 2024  on Shopify

Round Corners 4U

Dec 16, 2024  on Shopify

SaShay's Custom Designs

Dec 15, 2024  on Shopify

As for now i have no seller experiance, but here so many great things so i decided to join the sellers team here with Tik Tok

SustainAbility Speaking

Dec 15, 2024  on Shopify

took me through. I was able to do what I needed to, as shown, or recommended.

KARY GLAM

Dec 13, 2024  on Shopify

Good

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