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Customer reviews: TikTok

Develop by TikTok Inc.

Reviews (28,744)

Overall rating
4.8

What Merchants Think

Overall, merchants express positive feedback for TikTok, praising its ease of use and effectiveness in reaching new audiences. Many have noted significant growth in sales and audience engagement, highlighting the platform's role as a powerful digital marketing tool. However, there are some concerns about integration with Shopify and certain business functionalities.

Key Strengths

  • Easy and intuitive setup process
  • Effective audience targeting and wide reach
  • Innovative and dynamic marketing features
  • Significant impact on sales and brand visibility
  • Engaging platform for creative campaigns

Common Concerns

  • Challenges with Shopify integration
  • Confusion over account setup procedures
  • Difficulty resolving support issues with TikTok
  • High advertising costs
  • Unreliable syncing of product information

Final Thoughts

TikTok is considered a highly valuable tool for modern digital marketing, offering merchants powerful ways to engage with a broad audience. While generally easy to use and effective, improvements are needed in support responsiveness and integrations like Shopify. Despite some technical challenges, TikTok remains a compelling choice for businesses looking to innovate and expand their market reach.

The Cupboard

Aug 05, 2024  on Shopify

It was simple once I found where to go and that I had to be on a computer, not a mobile device. If this is not the case, it was not very easy to navigate on my mobile device. Also if the process was linear it would be a lot easier, but there is too much go here or go there and not enough redirecting.

LASTKING

Jul 31, 2024  on Shopify

je ne suis content de vos services

S.O.N.G.S

Jul 30, 2024  on Shopify

This process has been a very difficult at first. Not having anyone to talk to when you have issues is a problem. But, all in all when you get past all the documents and extra you will finally get some resolution. I'm just excited to get past all the admin and get to selling!

Kufiya Store

Jul 23, 2024  on Shopify

PANDA

Jul 23, 2024  on Shopify

Denise's Dazzle

Jul 22, 2024  on Shopify

Mercuando

Jul 22, 2024  on Shopify

Easy Scrubs

Jul 22, 2024  on Shopify

moon shop

Jul 22, 2024  on Shopify

SmartFreez

Jul 22, 2024  on Shopify

Shoppingevestore.com

Jul 21, 2024  on Shopify

good for your business.

Shopliverse

Jul 21, 2024  on Shopify

TikTok Ads are relatively cost-effective, especially considering the platform's high engagement rates. The CPM (Cost Per Thousand Impressions) and CPC (Cost Per Click) are competitive, and the ROI can be substantial with well-crafted campaigns. However, the costs can vary significantly based on targeting and ad format choices.

Anthony Mathews Author Store

Jul 21, 2024  on Shopify

Its was a little difficult , but I was able to finish it

Onlisk

Jul 21, 2024  on Shopify

MagnetiQua

Jul 21, 2024  on Shopify

Sencillo

My Store

Jul 21, 2024  on Shopify

Great

Purifying Water Bottle

Jul 21, 2024  on Shopify

Better Craft

Jul 20, 2024  on Shopify

it should be better

Maison Meridian

Jul 20, 2024  on Shopify

GabgetStore

Jul 20, 2024  on Shopify

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