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Customer reviews: TikTok

Develop by TikTok Inc.

The Shopify TikTok app helps merchants integrate TikTok marketing tools directly into their Shopify stores, enabling seamless ad campaigns and shoppable videos. Reading customer reviews can help you decide if this app is the right fit for your eCommerce strategy.

Reviews (9,785)

Overall rating
4.8

What Merchants Think

Overall, merchants express positive feedback for TikTok, praising its ease of use and effectiveness in reaching new audiences. Many have noted significant growth in sales and audience engagement, highlighting the platform's role as a powerful digital marketing tool. However, there are some concerns about integration with Shopify and certain business functionalities.

Key Strengths

  • Easy and intuitive setup process
  • Effective audience targeting and wide reach
  • Innovative and dynamic marketing features
  • Significant impact on sales and brand visibility
  • Engaging platform for creative campaigns

Common Concerns

  • Challenges with Shopify integration
  • Confusion over account setup procedures
  • Difficulty resolving support issues with TikTok
  • High advertising costs
  • Unreliable syncing of product information

Final Thoughts

TikTok is considered a highly valuable tool for modern digital marketing, offering merchants powerful ways to engage with a broad audience. While generally easy to use and effective, improvements are needed in support responsiveness and integrations like Shopify. Despite some technical challenges, TikTok remains a compelling choice for businesses looking to innovate and expand their market reach.

CasualPets

Jun 12, 2025  on Shopify

Fashionista Gate

Jun 11, 2025  on Shopify

Opal & Isyl

Jun 10, 2025  on Shopify

It is fairly easy to set up, but is time consuming. I did have to Google a few things, and then proceed. The only drawback is that when you reach out for help through the assistant, all you get is a AI Chatbot and it is very hard to reach a real person.

MadeInBrazil Fit

Jun 09, 2025  on Shopify

Pacific Drift Apparel

Jun 08, 2025  on Shopify

TikTok has completely transformed my business by offering a platform full of creativity, reach, and engagement. It's the perfect place to connect with my audience and showcase my brand in a fun, innovative way

4DFitness

Jun 07, 2025  on Shopify

ShopVerso

Jun 06, 2025  on Shopify

Deu trabalho mas consegui.

SW BODY

Jun 05, 2025  on Shopify

HEAN Shop

Jun 05, 2025  on Shopify

BiLi SHOP

Jun 05, 2025  on Shopify

School of Wine and Spirits

Jun 04, 2025  on Shopify

Took a bit to figure it out but I am a quick learner.

Venture Courses

Jun 04, 2025  on Shopify

elaf lighting

Jun 03, 2025  on Shopify

ComercialJG

Jun 03, 2025  on Shopify

a minha esperiencia foi surpriendente

FINE.MAFI

Jun 02, 2025  on Shopify

JMK HOME GIZMO

Jun 01, 2025  on Shopify

Easy to connect and a lot of options!

Keven Craft Rituals

Jun 01, 2025  on Shopify

I've tried for a year to get my TikTok shop connected to Shopify and today I ate up and its working?!

Novedades Encanto

Jun 01, 2025  on Shopify

La configuración de TIKTOK fue fácil e intuitivo... Espero que los resultados permitan calificar la aplicación de genial a excelente.

HunnyBuns

Jun 01, 2025  on Shopify

Moxie Natural Beauty

May 31, 2025  on Shopify

once you get passed the ID verification it gets easier

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