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Customer reviews: TikTok

Develop by TikTok Inc.

Reviews (28,719)

Overall rating
4.8

What Merchants Think

Overall, merchants express positive feedback for TikTok, praising its ease of use and effectiveness in reaching new audiences. Many have noted significant growth in sales and audience engagement, highlighting the platform's role as a powerful digital marketing tool. However, there are some concerns about integration with Shopify and certain business functionalities.

Key Strengths

  • Easy and intuitive setup process
  • Effective audience targeting and wide reach
  • Innovative and dynamic marketing features
  • Significant impact on sales and brand visibility
  • Engaging platform for creative campaigns

Common Concerns

  • Challenges with Shopify integration
  • Confusion over account setup procedures
  • Difficulty resolving support issues with TikTok
  • High advertising costs
  • Unreliable syncing of product information

Final Thoughts

TikTok is considered a highly valuable tool for modern digital marketing, offering merchants powerful ways to engage with a broad audience. While generally easy to use and effective, improvements are needed in support responsiveness and integrations like Shopify. Despite some technical challenges, TikTok remains a compelling choice for businesses looking to innovate and expand their market reach.

Druzy Drip

Oct 04, 2024  on Shopify

creating a pixel was easy but finding how to do so a pixel was kind of difficult to find.

Democratees

Oct 03, 2024  on Shopify

The set up process was good for the most part but there were times where when Id enter a date it would always put the day back by one or the year back by one. For instance I enter 02/14/2025, it would put 01/13/2024.

My Store

Oct 03, 2024  on Shopify

At the end , the button "create pixel" should be renamed "add more pixel accounts" or something to avoid confusion, i ended up creating 1 more pixel when the first was created automaticaly.

Movhair

Oct 03, 2024  on Shopify

it's very easy

Stand On Business Streetwear

Oct 03, 2024  on Shopify

Wacky Deals

Oct 03, 2024  on Shopify

AKAEO

Oct 03, 2024  on Shopify

Zaelah

Oct 03, 2024  on Shopify

Day to Day clothing store

Oct 03, 2024  on Shopify

Gadget Zones

Oct 03, 2024  on Shopify

Plantraw.com

Oct 02, 2024  on Shopify

I felt that the amount of documents and personal information you requested was a bit excessive. It felt intrusive.

EffortsKoil

Oct 02, 2024  on Shopify

easy to start, but its took long time wait to use all options

JON SPORTS10

Oct 02, 2024  on Shopify

The Secret Elf

Oct 02, 2024  on Shopify

S2SSTOREONLINE

Oct 02, 2024  on Shopify

Js pluggin

Oct 02, 2024  on Shopify

I had a few problems but I am not very good when it comes to tech.

My Store

Oct 01, 2024  on Shopify

sim eu recomendaria por ser intuitiva

Lone Star Decants

Oct 01, 2024  on Shopify

Glow-Harmony

Oct 01, 2024  on Shopify

Rapide

ticopz21

Oct 01, 2024  on Shopify

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