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Customer reviews: TikTok

Develop by TikTok Inc.

The Shopify TikTok app helps merchants integrate TikTok marketing tools directly into their Shopify stores, enabling seamless ad campaigns and shoppable videos. Reading customer reviews can help you decide if this app is the right fit for your eCommerce strategy.

Reviews (29,924)

Overall rating
4.8

What Merchants Think

Overall, merchants express positive feedback for TikTok, praising its ease of use and effectiveness in reaching new audiences. Many have noted significant growth in sales and audience engagement, highlighting the platform's role as a powerful digital marketing tool. However, there are some concerns about integration with Shopify and certain business functionalities.

Key Strengths

  • Easy and intuitive setup process
  • Effective audience targeting and wide reach
  • Innovative and dynamic marketing features
  • Significant impact on sales and brand visibility
  • Engaging platform for creative campaigns

Common Concerns

  • Challenges with Shopify integration
  • Confusion over account setup procedures
  • Difficulty resolving support issues with TikTok
  • High advertising costs
  • Unreliable syncing of product information

Final Thoughts

TikTok is considered a highly valuable tool for modern digital marketing, offering merchants powerful ways to engage with a broad audience. While generally easy to use and effective, improvements are needed in support responsiveness and integrations like Shopify. Despite some technical challenges, TikTok remains a compelling choice for businesses looking to innovate and expand their market reach.

ALYStore

Nov 18, 2024  on Shopify

Mystic Goat Market

Nov 18, 2024  on Shopify

Petlio

Nov 18, 2024  on Shopify

God's Gurl Covenant Armor

Nov 18, 2024  on Shopify

It has been a great platform so far to help me reach my target audiences. And I am yet learning the platform to build my audience and share my content.

Lavender Blue Floral

Nov 18, 2024  on Shopify

I am just starting to use app but like what i have read about it

NSD Spinner

Nov 17, 2024  on Shopify

microcoaster

Nov 17, 2024  on Shopify

I used Opera and I could not scroll down in the Setup. I switched to Safari and it worked.

The Twelve Clothing Brand

Nov 17, 2024  on Shopify

Easy to setup, process of the integration with shopify was seemless.

In Love Shop

Nov 17, 2024  on Shopify

Treasure Outlet

Nov 17, 2024  on Shopify

So Awesome!!! TikTok has helped me grow my business beyond anyting i could imagine.

101 Coast Design

Nov 17, 2024  on Shopify

Pureplush

Nov 17, 2024  on Shopify

it was easier than i thought

Aquitos

Nov 17, 2024  on Shopify

Fur Haven

Nov 17, 2024  on Shopify

GOOD

Beautify Clear

Nov 16, 2024  on Shopify

e comm

J Croix Gifts

Nov 16, 2024  on Shopify

Had issues trying to set up for months. But it looks like the setup has been greatly improved. Hopefully it will be smooth sailing from here.

Golden Galore Beauty

Nov 16, 2024  on Shopify

Izini Global Collection by Matildah Nampasa

Nov 16, 2024  on Shopify

Candy Red LLC

Nov 16, 2024  on Shopify

Its good

UKGolfDeals

Nov 16, 2024  on Shopify

Great

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