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Customer reviews: TikTok

Develop by TikTok Inc.

The Shopify TikTok app helps merchants integrate TikTok marketing tools directly into their Shopify stores, enabling seamless ad campaigns and shoppable videos. Reading customer reviews can help you decide if this app is the right fit for your eCommerce strategy.

Reviews (9,935)

Overall rating
4.8

What Merchants Think

Overall, merchants express positive feedback for TikTok, praising its ease of use and effectiveness in reaching new audiences. Many have noted significant growth in sales and audience engagement, highlighting the platform's role as a powerful digital marketing tool. However, there are some concerns about integration with Shopify and certain business functionalities.

Key Strengths

  • Easy and intuitive setup process
  • Effective audience targeting and wide reach
  • Innovative and dynamic marketing features
  • Significant impact on sales and brand visibility
  • Engaging platform for creative campaigns

Common Concerns

  • Challenges with Shopify integration
  • Confusion over account setup procedures
  • Difficulty resolving support issues with TikTok
  • High advertising costs
  • Unreliable syncing of product information

Final Thoughts

TikTok is considered a highly valuable tool for modern digital marketing, offering merchants powerful ways to engage with a broad audience. While generally easy to use and effective, improvements are needed in support responsiveness and integrations like Shopify. Despite some technical challenges, TikTok remains a compelling choice for businesses looking to innovate and expand their market reach.

Little Birdy

Jan 16, 2025  on Shopify

Easy setup

Wholesale Price Unlocked

Jan 15, 2025  on Shopify

Need to make more better (or best automated) category synchronisation from Spotify to TikTok

HelloComfy

Jan 14, 2025  on Shopify

Pourrais être plus claire

Trendsfera

Jan 13, 2025  on Shopify

good

Dstoreishop

Jan 12, 2025  on Shopify

I will recommend the App , as its good to connect my store to the Tik Tok App.

The Cassandra Collection

Jan 12, 2025  on Shopify

Holom

Jan 11, 2025  on Shopify

War Simple und die schritte waren einfach zu befolgen kein zu vieles link wechsel oder bestätigung hier oder da

Yah Cha

Jan 10, 2025  on Shopify

Baby Bunny

Jan 10, 2025  on Shopify

Online Companion Co

Jan 09, 2025  on Shopify

just needed a little thinking but totally understood the assignment

Ladey Bella Boutique Store

Jan 09, 2025  on Shopify

JLMJ Creations

Jan 09, 2025  on Shopify

VogeStyling

Jan 08, 2025  on Shopify

It was really good working with you guys. Thank you

Fullshopping

Jan 07, 2025  on Shopify

Not too bad

TechTrendz

Jan 07, 2025  on Shopify

Élégance Rose

Jan 06, 2025  on Shopify

C'est pratique, il suffit de suivre les étapes! Je suis débutante et novice mais j'ai réussi avec la bonne explication dans ma formation.

Pay-TOP.ca

Dec 24, 2024  on Shopify

Je suis nouveau sur Tik Tok, Mais de ce que j'ai Appris il est utile pour faire la publicité.

Zara Lillys

Dec 23, 2024  on Shopify

Gabriella

Dec 22, 2024  on Shopify

The Seven Willows

Dec 22, 2024  on Shopify

The setup steps are easy to follow however, when you are linked to another site like Shopify- TikTok automatically scans your site for all products and posts them without you choosing what to post on TikTok so it was a scramble to get control over that as I have many items for sale that I don't necessarily want on TikTok due to the 3 day turn around rule.

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