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Customer reviews: TikTok

Develop by TikTok Inc.

Reviews (28,719)

Overall rating
4.8

What Merchants Think

Overall, merchants express positive feedback for TikTok, praising its ease of use and effectiveness in reaching new audiences. Many have noted significant growth in sales and audience engagement, highlighting the platform's role as a powerful digital marketing tool. However, there are some concerns about integration with Shopify and certain business functionalities.

Key Strengths

  • Easy and intuitive setup process
  • Effective audience targeting and wide reach
  • Innovative and dynamic marketing features
  • Significant impact on sales and brand visibility
  • Engaging platform for creative campaigns

Common Concerns

  • Challenges with Shopify integration
  • Confusion over account setup procedures
  • Difficulty resolving support issues with TikTok
  • High advertising costs
  • Unreliable syncing of product information

Final Thoughts

TikTok is considered a highly valuable tool for modern digital marketing, offering merchants powerful ways to engage with a broad audience. While generally easy to use and effective, improvements are needed in support responsiveness and integrations like Shopify. Despite some technical challenges, TikTok remains a compelling choice for businesses looking to innovate and expand their market reach.

ZENITH

Nov 22, 2024  on Shopify

good easy set up

OFF FIT STORE

Nov 22, 2024  on Shopify

G-WHIZ Gift Shop

Nov 22, 2024  on Shopify

Pet Paw-Tion

Nov 21, 2024  on Shopify

Colombianfashionde

Nov 21, 2024  on Shopify

Good

African Armure

Nov 21, 2024  on Shopify

Joe Ward Menswear

Nov 21, 2024  on Shopify

Setup was easy

DISTRIBUIDORA EAGLE

Nov 21, 2024  on Shopify

Makayla's Boutique & Baby Store

Nov 21, 2024  on Shopify

It is straight-forward

David's Garden Seeds®

Nov 21, 2024  on Shopify

Got stuck on the phone number. The system automatically populate with hyphens. Kept getting error code but would not tell me what it was. Spent time trying to find out. Did several things people said to try. Finally I just decided to remove the hyphens. It worked. Wasted an hour figuring this out. A notice saying no to use hyphens would have been nice.

Ldelujo

Nov 21, 2024  on Shopify

World wide wishers 🌎

Nov 21, 2024  on Shopify

Mister1920's Natural Soap

Nov 21, 2024  on Shopify

Homeunify

Nov 20, 2024  on Shopify

me parece que es una buena app

Sac&Chic

Nov 20, 2024  on Shopify

Gift & Soul

Nov 20, 2024  on Shopify

Lucky Clean

Nov 19, 2024  on Shopify

YNH store

Nov 19, 2024  on Shopify

Atlas Computers & Electronics

Nov 19, 2024  on Shopify

Babelt design

Nov 19, 2024  on Shopify

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