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Customer reviews: TikTok

Develop by Shopify

The Shopify TikTok app helps merchants integrate TikTok marketing tools directly into their Shopify stores, enabling seamless ad campaigns and shoppable videos. Reading customer reviews can help you decide if this app is the right fit for your eCommerce strategy.

Reviews (12,316)

Overall rating
4.8

What Merchants Think

Overall, merchants express positive feedback for TikTok, praising its ease of use and effectiveness in reaching new audiences. Many have noted significant growth in sales and audience engagement, highlighting the platform's role as a powerful digital marketing tool. However, there are some concerns about integration with Shopify and certain business functionalities.

Key Strengths

  • Easy and intuitive setup process
  • Effective audience targeting and wide reach
  • Innovative and dynamic marketing features
  • Significant impact on sales and brand visibility
  • Engaging platform for creative campaigns

Common Concerns

  • Challenges with Shopify integration
  • Confusion over account setup procedures
  • Difficulty resolving support issues with TikTok
  • High advertising costs
  • Unreliable syncing of product information

Final Thoughts

TikTok is considered a highly valuable tool for modern digital marketing, offering merchants powerful ways to engage with a broad audience. While generally easy to use and effective, improvements are needed in support responsiveness and integrations like Shopify. Despite some technical challenges, TikTok remains a compelling choice for businesses looking to innovate and expand their market reach.

DIGAL DIGIT

Mar 08, 2025  on Shopify

pratique

Rich Nuts

Feb 27, 2025  on Shopify

Until We Change

Feb 26, 2025  on Shopify

The set up process was not the easiest somewhat not user friendly but I managed to get through it

Oui Soap

Feb 26, 2025  on Shopify

ELSHA - THE ARISTOCRAT OF PERFUME AND COLOGE

Feb 21, 2025  on Shopify

Took me half day of time and couple days to get this set up. Some products still not locked into the correct category

The Lifestyle Vault

Feb 16, 2025  on Shopify

I did struggle a bit and I am still learning.

Monogram Proper Designs

Feb 16, 2025  on Shopify

Hard to set up password. Confusing on how to set up personal and business.

miki-jewelry

Feb 08, 2025  on Shopify

Tez N Plz

Feb 01, 2025  on Shopify

good so far!

Twin Flame Aromas

Jan 28, 2025  on Shopify

Need the TT seller app back on our phones

Feet Store

Jan 17, 2025  on Shopify

Good I love it

Love The Kids Fashion

Jan 16, 2025  on Shopify

It was good. Because I did not do anything but switched my account to my shopify store account.

tootau

Jan 15, 2025  on Shopify

D'costy

Jan 12, 2025  on Shopify

Ik had heel veel moeite om TikTok te verbinden met Shopify. Na dagen is dat pas gelukt. Het syncen duurt nu ook weer een eeuwigheid, helaas. Dit zijn zeker verbeterpunten!

Wombat Wisdom

Jan 11, 2025  on Shopify

Seasonal Collections.store

Jan 08, 2025  on Shopify

its ok, alot of accounts with tik tok

My Store

Dec 31, 2024  on Shopify

It’s a great app I will tell anyone it’s a a great app to use

jagoxford

Dec 25, 2024  on Shopify

I'm finding it difficult to synchronise my products.

ETHERBLISS

Dec 17, 2024  on Shopify

it was good

Joskendy store

Dec 10, 2024  on Shopify

The app is Verry good

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