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Customer reviews: TikTok

Develop by TikTok Inc.

Reviews (28,719)

Overall rating
4.8

What Merchants Think

Overall, merchants express positive feedback for TikTok, praising its ease of use and effectiveness in reaching new audiences. Many have noted significant growth in sales and audience engagement, highlighting the platform's role as a powerful digital marketing tool. However, there are some concerns about integration with Shopify and certain business functionalities.

Key Strengths

  • Easy and intuitive setup process
  • Effective audience targeting and wide reach
  • Innovative and dynamic marketing features
  • Significant impact on sales and brand visibility
  • Engaging platform for creative campaigns

Common Concerns

  • Challenges with Shopify integration
  • Confusion over account setup procedures
  • Difficulty resolving support issues with TikTok
  • High advertising costs
  • Unreliable syncing of product information

Final Thoughts

TikTok is considered a highly valuable tool for modern digital marketing, offering merchants powerful ways to engage with a broad audience. While generally easy to use and effective, improvements are needed in support responsiveness and integrations like Shopify. Despite some technical challenges, TikTok remains a compelling choice for businesses looking to innovate and expand their market reach.

African Sauvage

Dec 01, 2024  on Shopify

TecTea

Dec 01, 2024  on Shopify

Nature Isle Boutique

Nov 30, 2024  on Shopify

Although setting up was a bit straightforward, we still have a lot to learn about TikTok.

TuTienda

Nov 30, 2024  on Shopify

Es una plataforma que tiene efectos rápidos, pero a la vez son muchos usuarios y mucha gente publicitando, lo cual es muy remoto que la gente ponga atención a un solo anuncio. Es muy costosa. Deberían tener precios mas competitivos y dar un espacio al cliente para ver si efectivamente funciona. cobran por adelantado 500usd sin saber si el producto va a tener la acogida necesaria. Deberían cobrar una tarifa básica, si funciona pues entonces si cobrar la tarifa fijada. Ah y ponerla en varios idiomas, que problema para traducir.

Kindle & Co.

Nov 29, 2024  on Shopify

MATAYE PRO

Nov 27, 2024  on Shopify

My Store

Nov 25, 2024  on Shopify

It's difficult to find the products that I am looking for and add in the tiktok shop

Ceyni Boutique

Nov 24, 2024  on Shopify

EzPeasy

Nov 24, 2024  on Shopify

Nova Heven

Nov 24, 2024  on Shopify

really good

Pikaaboo

Nov 24, 2024  on Shopify

I know its effective but expensive at the same time... a little disadvantage for the beginners... If there is anything like giving 3 months to try it in less amount then increase the fees to normal...could definitely the beginners.

Cart Quick

Nov 23, 2024  on Shopify

good for ads

Khewa Nordic Natural.com

Nov 23, 2024  on Shopify

my good experince wit tiktok make account very esy i like i will recemend my firends

Fazila

Nov 22, 2024  on Shopify

TotalHome

Nov 22, 2024  on Shopify

My Store

Nov 22, 2024  on Shopify

Fairly easy if u know what your doing, could improve the process in a few difference ways

Snoozhouse

Nov 22, 2024  on Shopify

APP NEEDS TO BE MORE USER FREINDLY.

Samaprix

Nov 22, 2024  on Shopify

Konkoction

Nov 19, 2024  on Shopify

tiktok app appear to be okay so far

Black Diamond Concerns Inc

Nov 19, 2024  on Shopify

It seems easy to set up at first, but my store does not migrate to TikTok as it should. It has been asking me about a warehouse (there is no other warehouse, so not sure what other information it needs). As to the store, it is not functional. It basically is requesting that I recreate my store item by item and repost it into TikTok (they call it "syncing", but I am actually having to go item by item, putting a new picture, updating information...basically recreating my store all over again. The idea is good, but needs work. I was hoping to deploy this sooner. I will update my feedback when the app is more user-friendly.

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