<h3>What Merchants Think</h3> <p>Overall, merchants have mixed feelings about "TaxJar Sales Tax Automation." While some appreciate its ability to simplify sales tax calculations and find it lifesaving for managing taxes efficiently, others express frustration mainly due to customer support issues and pricing concerns. Recent changes in service quality following the app's acquisition by Intuit have also been highlighted.</p> <h3>Key Strengths</h3> <ul> <li>Efficient at calculating and organizing sales tax, saving time and reducing stress.</li> <li>Highly appreciated for its AutoFile feature that automates the filing process.</li> <li>Considered essential for high-volume sales stores, offering peace of mind in tax management.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Significant issues with customer support, including slow response times and lack of helpfulness.</li> <li>Concerns about inaccuracies in tax calculations and resultant financial discrepancies.</li> <li>Frustration over rising subscription costs and lack of certification for certain tax services.</li> <li>Reported difficulties following Intuit acquisition, particularly in support services.</li> </ul> <h3>Final Thoughts</h3> <p>The overall reception of "TaxJar Sales Tax Automation" is divisive. While its capability to streamline sales tax processes and offer considerable convenience is highly valued by users, persistent customer support issues and pricing have caused dissatisfaction among many merchants. Despite these concerns, the app remains a crucial tool for some, thanks to its automation and organizational benefits.</p>