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Customer reviews: QuickBooks/Xero sync ‑ Synder

Reviews (277)

Overall rating
4.7

What Merchants Think

Overall, the "QuickBooks/Xero sync ‑ Synder" app receives positive feedback from its users. Merchants appreciate its seamless integration capabilities and efficiency in automating tedious accounting tasks. Many users highlight the significant time savings and improved bookkeeping accuracy due to the app. While customer support is frequently praised for its responsiveness and expertise, there are instances of dissatisfaction related to pricing and occasional technical issues.

Key Strengths

  • Seamless integration with QuickBooks and Xero, saving time on bookkeeping tasks.
  • User-friendly interface that requires minimal technical expertise.
  • Comprehensive support for syncing various transaction elements like sales, fees, and taxes.
  • Customizable settings and rules for tailored accounting solutions.
  • Automated daily reconciliations to ensure accounting accuracy.

Common Concerns

  • Occasional technical glitches leading to significant accounting issues.
  • Pricey plans, especially when syncing historical data.
  • Limited support for multiple currencies on lower-tier plans.
  • The need for improvement in mapping functionalities and speed of tech support.
  • Recent negative experiences impacting merchant confidence.

Final Thoughts

The "QuickBooks/Xero sync ‑ Synder" app is a valuable tool for merchants looking to streamline their accounting processes. It offers robust features and an intuitive interface that significantly reduces the manual workload. However, potential users should be aware of its pricing considerations and possible technical challenges. With its highly praised customer support, Synder remains a competitive choice for businesses seeking efficient accounting solutions.

Bare Knitwear

Dec 28, 2023  on Shopify

Found this app through the app store. Does the job well and as described. Only complaint is the inability to accept multiple currencies with the smaller plan. We sell in both the U.S. and Canadian markets, but don't have enough sales to justify paying the larger monthly fees.

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