Taranker.Com Logo
Synder logo

Customer reviews: Synder

Develop by Shopify

Reviews (216)

Overall rating
4.8

What Merchants Think

Overall, the "QuickBooks/Xero sync ‑ Synder" app receives positive feedback from its users. Merchants appreciate its seamless integration capabilities and efficiency in automating tedious accounting tasks. Many users highlight the significant time savings and improved bookkeeping accuracy due to the app. While customer support is frequently praised for its responsiveness and expertise, there are instances of dissatisfaction related to pricing and occasional technical issues.

Key Strengths

  • Seamless integration with QuickBooks and Xero, saving time on bookkeeping tasks.
  • User-friendly interface that requires minimal technical expertise.
  • Comprehensive support for syncing various transaction elements like sales, fees, and taxes.
  • Customizable settings and rules for tailored accounting solutions.
  • Automated daily reconciliations to ensure accounting accuracy.

Common Concerns

  • Occasional technical glitches leading to significant accounting issues.
  • Pricey plans, especially when syncing historical data.
  • Limited support for multiple currencies on lower-tier plans.
  • The need for improvement in mapping functionalities and speed of tech support.
  • Recent negative experiences impacting merchant confidence.

Final Thoughts

The "QuickBooks/Xero sync ‑ Synder" app is a valuable tool for merchants looking to streamline their accounting processes. It offers robust features and an intuitive interface that significantly reduces the manual workload. However, potential users should be aware of its pricing considerations and possible technical challenges. With its highly praised customer support, Synder remains a competitive choice for businesses seeking efficient accounting solutions.

FlightScope Japan

Oct 16, 2025  on Shopify

We are using Synder service on two stores. So far everything works well, it helps a lot with accounting (sync to Xero). Matching of payment transactions from paypal with actual order saves a lot of time. Good admin panel with detailed information, filtering and error messages help to solve some issues like items out of stock etc.

West Berkshire Roastery

Sep 26, 2025  on Shopify

Fantastic app. Does exactly as we require. Recommend. Customer service good. 5 Star

Driftwood Creations

Aug 28, 2025  on Shopify

Great app to integrate with your accounting software. Very easy to use and set up unlike some other options.

West Berkshire Roastery

Aug 27, 2025  on Shopify

Fantastic app. Does exactly as we require. Recommend. Customer service good.

SLBMoto

Jun 16, 2025  on Shopify

Synder helps me enormously by simplifying the process of reconciling payments from Shopify and PayPal into my Xero accounting platform. Before Synder it was an almost impossible manual process, but with Synder it's a simple one-click process. Setup would have been complicated for me, but the Synder support team did it all for me. Could not have been easier. And when needed, Synder support were both responsive and helpful in helping me through additional setup issues where my lack of knowledge was the limiting factor!! Yes, it's a little expensive, but if I think of what I'd have to do if I didn't have Synder - well, it would be impossible! Recommended.

Arctic Sammy

Jun 12, 2025  on Shopify

Good app and does what it should. A bit expensive and could use a couple more feature to tailor it to your exact needs but overall very happy.

Big Frig

May 01, 2025  on Shopify

Customer service is always very helpful and quick to reply!

West Berkshire Roastery

Apr 21, 2025  on Shopify

Fantastic app. Does exactly as we require. Recommend.

Taylor Custom Rings

Mar 17, 2025  on Shopify

Great software and even better customer service team. Clarissa was extremely helpful in quickly resolving and issue and helping me adjust our settings so it doesn't keep happening. Thanks!

The Crafty Black Dog

Dec 04, 2024  on Shopify

Great App, has saved me so much time and money, I had a slight issue, which was my own fault and Veronika helped me solve swiftly.

Tara Mandala

Nov 06, 2024  on Shopify

Renata was very helpful all through out until issue was fixed. Thank you.

YaYaYum Boards

Oct 29, 2024  on Shopify

Clarissa helped resolve a sync classification issue between Shopify and QBO. We started a second store and were having issue with separating transactions for each store. Her support was very helpful and will save us a lot of time going forward in managing the books in QBO. Thanks Clarissa

Better Feet LLC.

Oct 13, 2024  on Shopify

I appreciate the qucik reply and fast resolvement of my problems.

Esker Cycles

Sep 25, 2024  on Shopify

Snyder has been a time saver for our business. The integration is accurate, detailed, and saves hours a month. The system was able to get my company's gross revenues and allow me to see fees and taxes easier. Big shoutout to George from the support team, he has helped me a few times now and has always resolved my issues during our calls.

Rosalyn + Rae

Sep 08, 2024  on Shopify

Source & Self

Sep 02, 2024  on Shopify

Synder has completely transformed how I manage my accounting tasks. Its seamless integration has significantly reduced the time spent on manual tasks by automating them. The system's intuitive interface makes it easy to navigate, even for non-technical users. I recently needed help, and Natalie assisted me tremendously. She was patient and knowledgeable. In today's world, good customer support and care are hard to come by, so this definitely earns Synder extra stars. Thank you, Natalie. I will wait for the Synder team to create an integration so that QB inventory increases as Shopify inventory increases. I'm keeping my fingers crossed. Apart from that, they are great.

VikingTCG

Aug 19, 2024  on Shopify

Incredible Tool for Streamlining Accounting Processes! Synder has been a game-changer for my Shopify store! The app is incredibly intuitive, and the support team is responsive and knowledgeable. I love how it syncs data across multiple platforms, ensuring that everything is accurate and up to date. If you're looking for a reliable and efficient accounting solution for your Shopify store, I highly recommend Synder!

memery

Aug 08, 2024  on Shopify

Synder has been an absolute game-changer for my accounting needs! The integration is seamless, and it has saved me so much time by automating tasks that used to take hours. The system is intuitive and easy to navigate, even for someone who isn't a tech expert. A special shoutout to Clarissa from customer support—she's incredibly helpful and always quick to respond. Clarissa guided me through the setup process with patience and expertise, making sure everything was working perfectly. Her support made the whole experience even better. Highly recommend Synder to anyone looking to streamline their accounting process!

VanUp Offroad

Jul 22, 2024  on Shopify

⭐⭐⭐⭐⭐ I recently had the pleasure of working with Clarissa from the Synder Support Team, and she truly went above and beyond to solve my issue. I needed to direct taxes to different accounts for AZ and CA. Clarissa provided a creative and effective workaround that allowed me to achieve my goal. She patiently walked me through the process of disabling the Apply Taxes setting in Synder and creating rules to map taxes to the correct accounts in QBO. Her instructions were clear and easy to follow, and she even tested the solution on her end to ensure it would work for me. Clarissa's dedication to finding a solution and her thorough explanations made a significant difference. Thanks to her, my accounting process is now streamlined and accurate. I highly recommend Clarissa and the Synder Support Team for their exceptional service and problem-solving skills!

Toy Hunters Australia

Jul 15, 2024  on Shopify

Very happy with the support we received, especially from Lana S - who was always very quick to respond despite the time difference, and the quality customizations provided by Andrew. I appreciate that they always had a sense of urgency and even responded on a weekend. The team even kept us posted after a few days so I was confident that I didn't have to chase them up, which was refreshing! It took some time for us to customize our integration with Xero (as we have some specific requirements) and we had to try quite a few settings to get it right, but it's pretty much flawless now. It may not be the prettiest looking but it offers an advanced level of configuration within the app which achieves almost everything we need and saves so much time on bookkeeping. Highly recommended for the time savings, reliable automation and excellent support!

Scroll to Top