We are using Synder service on two stores. So far everything works well, it helps a lot with accounting (sync to Xero). Matching of payment transactions from paypal with actual order saves a lot of time. Good admin panel with detailed information, filtering and error messages help to solve some issues like items out of stock etc.

Great app to integrate with your accounting software. Very easy to use and set up unlike some other options.

Synder helps me enormously by simplifying the process of reconciling payments from Shopify and PayPal into my Xero accounting platform. Before Synder it was an almost impossible manual process, but with Synder it's a simple one-click process. Setup would have been complicated for me, but the Synder support team did it all for me. Could not have been easier. And when needed, Synder support were both responsive and helpful in helping me through additional setup issues where my lack of knowledge was the limiting factor!! Yes, it's a little expensive, but if I think of what I'd have to do if I didn't have Synder - well, it would be impossible! Recommended.

Good app and does what it should. A bit expensive and could use a couple more feature to tailor it to your exact needs but overall very happy.

We started using Synder to sync Shopify, Stripe, and QuickBooks Online. For six months, it functioned as advertised, and in January, we committed to an annual plan to cut down on monthly costs. It seemed like a safe decision—until February. That’s when Synder quietly removed one of the core features we relied on: syncing Stripe transactions into three parts (Invoice, Payment, and Stripe Fee). This setup was essential for clean accounting in QuickBooks. Without warning, Synder changed this to a single Sales Receipt with a Stripe Fee, which disrupted our workflow and forced us to process every Stripe transaction manually. We immediately contacted customer support. For weeks, they deflected, citing back-and-forths with their technical team. Eventually—after over a month—they admitted the feature would not be returning. At this point, Synder no longer met the use case we paid for. We asked for a refund. It was escalated to their billing team. That was three months ago. Since then, we’ve followed up every few weeks and received the same canned reply: “It’s with the billing team, they’ll get back to you soon.” They haven’t. Not once. We’ve now lost hundreds of hours manually reconciling transactions due to their feature change. Synder continues to ignore our refund request while keeping us locked into an annual plan for a product that no longer serves its advertised purpose. The issue here isn’t just the missing feature—it’s the complete lack of accountability and basic customer service. If your business depends on consistent, reliable accounting integrations and transparent communication, Synder is not a company you can afford to trust. Avoid annual contracts. Avoid this tool if your workflows depend on stability.

Great software and even better customer service team. Clarissa was extremely helpful in quickly resolving and issue and helping me adjust our settings so it doesn't keep happening. Thanks!

Great App, has saved me so much time and money, I had a slight issue, which was my own fault and Veronika helped me solve swiftly.

Clarissa helped resolve a sync classification issue between Shopify and QBO. We started a second store and were having issue with separating transactions for each store. Her support was very helpful and will save us a lot of time going forward in managing the books in QBO. Thanks Clarissa

Effortless Syncing and Seamless Bookkeeping! Synder has been an absolute game-changer for our business! We use it to sync Shopify sales, fees, taxes, inventory, and customers with Xero Online, and it works like a charm. The setup was super easy and took less than 15 minutes. Synder supports multiple platforms, and its auto-sync feature has saved us so much time, especially with daily reconciliations. The flexibility of syncing daily summarized entries or each individual sale gives us complete control, and the ability to import years of historical transactions with duplicate protection is an incredible feature. Highly recommended for Shopify merchants or anyone needing a seamless integration with Xero. The only downside is the pricing. Hopefully they consider repricing for importing historical records.

Snyder has been a time saver for our business. The integration is accurate, detailed, and saves hours a month. The system was able to get my company's gross revenues and allow me to see fees and taxes easier. Big shoutout to George from the support team, he has helped me a few times now and has always resolved my issues during our calls.