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Customer reviews: Syncee Collective Dropshipping

Develop by Syncee

Reviews (1,904)

Overall rating
4.6

What Merchants Think

Overall, merchants have mixed feelings about "Syncee Collective Dropshipping". While many appreciate its user-friendly interface and the extensive range of quality products, some express dissatisfaction with certain features such as customer support response times, pricing issues, and supplier reliability. The app is highly praised for its integration with Shopify and the ease of managing a store, but some users experience challenges with subscription management and billing.

Key Strengths

  • User-friendly interface
  • Wide selection of quality products and suppliers
  • Seamless integration with Shopify
  • Extensive filtering options for product selection
  • Responsive and helpful customer support
  • Automated order fulfillment

Common Concerns

  • Complex pricing and subscription management
  • Slow or unresponsive customer support during peak times
  • Occasional difficulties in product syncing and importing
  • Some suppliers not fulfilling dropshipping expectations
  • Limited trial functionality leading to unexpected charges

Final Thoughts

"Syncee Collective Dropshipping" proves to be a valuable tool for many merchants seeking to enhance their e-commerce operations, offering a large array of products and strong integration capabilities. However, potential users should be mindful of subscription terms and supplier vetting to fully benefit from the platform. With improvements in customer support and pricing clarity, Syncee could further solidify its stance as a reliable dropshipping solution.

ifancyshopping

Mar 14, 2024  on Shopify

We have been using Syncee for over a year. They have excellent customer support. The auto-order system also saves a lot of time. We need more features like limiting the number of products per collection. Their team promised to work on the new features.

Watch Mates

Jan 22, 2024  on Shopify

Overall great app. Sometimes a bit hard to understand everything but there's a lot of information that will help you. If that's not enough their customer service responds within minutes and Melinda provided me with a detailed answer. Would recommend!

theteesonline.com

Jan 22, 2024  on Shopify

Great customer services. They are really easy to approach and guide you very well to resolve any issues you are having. Can not find and better drop shipping platform then Syncee.

Sweet Urban Chic

Jan 07, 2024  on Shopify

Syncee did an amazing job helping me navigate my catalogue settings. My vendors ran out of products so my clothing store has zero products in several categories! I was shocked! Syncee answered my questions about next steps within 2-3 minutes. I am so thankful that on a Sunday morning at 6:20 am, I was able to get immediate support through chat. Imre was great! I could have had a major fit if he had not responded right away!!

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