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Customer reviews: Swym Wishlist Plus

Swym Relay is a powerful Shopify app designed to enhance customer engagement through wishlists, product sharing, and automated notifications. Reading reviews helps merchants evaluate its performance and decide if it fits their store's needs.

Reviews (1,378)

Overall rating
4.8

What Merchants Think

The "Swym Wishlist Plus" app has garnered predominantly positive feedback from merchants who highlight its ease of use, integration capabilities, and the significant impact it has on customer engagement and sales. Merchants have consistently praised the app for its functionality and the exceptional quality of customer support, often mentioning personalized help that goes above and beyond expectations.

Key Strengths

  • Responsive and supportive customer service, often praised for going the extra mile.
  • Ease of installation and intuitive user interface.
  • Ability to customize and match the app's aesthetics with the store's theme.
  • Useful integrations with email service providers for notifications.
  • Significant positive impact on customer engagement and sales conversions.

Common Concerns

  • Occasional technical issues, such as translation errors and admin page errors.
  • Concerns regarding removal of residual code after uninstallation.
  • Some users found the pricing to be on the higher side without available discounts.
  • Limitations during setup, requiring further assistance from the support team.
  • Some merchants experienced difficulties in initial installation and configuration.

Final Thoughts

Overall, "Swym Wishlist Plus" is highly regarded by store owners for its ability to enhance the shopping experience and foster customer engagement. Its customization options and integration capabilities, combined with exceptional support, contribute to its strong reputation. While there are minor concerns, particularly regarding setup and occasional technical issues, the app's robustness and supportive team make it a recommended choice for enhancing e-commerce functionality.

Larosier Prints

Nov 18, 2024  on Shopify

Great app and excellent service. Highly recommend

Naomi Murrell

Nov 17, 2024  on Shopify

The Wishlist Plus team provide excellent support, are easily accessible and understand the need to integrate the app's look and feel seamlessly within our store's aesthetic. Very happy we chose to go with Wishlist Plus for our store, as it offers a streamlined, enhanced online shopping experience for our customers. Thanks Swym!

sskein

Nov 17, 2024  on Shopify

Trying their app for the first time. I saw the upgrade had a special discount, so I signed up for it. However, the billing was inaccurate as they billed me for the regular rate. When I reached out to the team, they honored that particular rate. Thank you, Wishlist Plus. This goes a long way and shows your integrity.

Bitmap Books

Nov 17, 2024  on Shopify

A great app. Needed some tweaks made to meet our requirements, and the team were happy to accommodate. Would recommend.

rb Fitwear

Nov 11, 2024  on Shopify

Die App ist wirklich super und bietet den Nutzern eine bessere UX. Aber das beste ist der tolle Support! Sofern etwas am Design oder Funktionalität nicht stimmt wird einem direkt geholfen und sogar kostenfrei ein custom Design umgesetzt. Kann diese App daher uneingeschränkt weiterempfehlen!

Kind Favor

Nov 11, 2024  on Shopify

The customer service is fantastic! Highly recommend!

Bella Mia

Nov 10, 2024  on Shopify

Wow this app is incredible!! I had better customer service with them than apps I paid 10 times as much for. They really do make it simple to install and customize their features for your theme. Way to go SWYM!

CLEAN CAUSE

Nov 10, 2024  on Shopify

We've had a great experience using Wishlist Plus so far! It was incredibly easy to set up and the team has been very helpful with any questions or requests that we have. We would definitely recommend them!

Noririn

Nov 10, 2024  on Shopify

Amazing customer service, works perfectly!! Love it!!

Yunjia Decor

Nov 10, 2024  on Shopify

Wishlist Plus has everything I need for my site, and it's worked beautifully so far. It's customizable, and the support is 5 stars!

TABU CBD

Nov 07, 2024  on Shopify

Amazing customer service with quick responses. A special thank you to Vijaya. They helped me customize my home page and the customer experience, perfectly suiting my needs.

HERTH

Nov 06, 2024  on Shopify

Excellent app and fantastic support! The Wishlist app has been a great addition to our store, and the team behind it has been incredibly supportive. They responded quickly and efficiently to any questions or issues we encountered, providing effective solutions right away. Their problem-solving skills and responsiveness exceeded our expectations. Highly recommend this app to anyone looking to enhance their online store with a reliable wishlist feature!

ChopTones

Nov 06, 2024  on Shopify

Awesome app. If you have a Shopify store, you must implement wishlists.

Elizabeth Bradley UK

Nov 05, 2024  on Shopify

Support team was quick to resolve an issue we had. Our customers really enjoying having the wishlist functionality and it give us good insight into which products our customers are most excited about.

CG Jewellery

Nov 05, 2024  on Shopify

The app has good support and a fast response rate and made adjustments to suit my website. Works well on desktop and mobile, and will look at using this app long term .

Lutz Morris

Nov 03, 2024  on Shopify

amazing custom service

Melyr

Nov 03, 2024  on Shopify

Comprehensive tool for anything wishlist related and super happy with the prompt support who helped us with all our requirements and even setting them up.

ASHLUXE

Nov 02, 2024  on Shopify

Best wishlist app ever, the icon of the nav bar was customized without a Penny. Thanks once again.

Bijoux Dreaming

Nov 01, 2024  on Shopify

Excellent customer service by Aaryan, very clear instructions given when I had queries. Great follow up also!

Stash

Oct 31, 2024  on Shopify

I just installed the wishlist plus app, it was super easy to set up and looks great. I had one request to make a change and they addressed it right away! I couldn't be happier!

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