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Customer reviews: Swym Wishlist Plus

Reviews (2,286)

Overall rating
4.8

What Merchants Think

The "Swym Wishlist Plus" app has garnered predominantly positive feedback from merchants who highlight its ease of use, integration capabilities, and the significant impact it has on customer engagement and sales. Merchants have consistently praised the app for its functionality and the exceptional quality of customer support, often mentioning personalized help that goes above and beyond expectations.

Key Strengths

  • Responsive and supportive customer service, often praised for going the extra mile.
  • Ease of installation and intuitive user interface.
  • Ability to customize and match the app's aesthetics with the store's theme.
  • Useful integrations with email service providers for notifications.
  • Significant positive impact on customer engagement and sales conversions.

Common Concerns

  • Occasional technical issues, such as translation errors and admin page errors.
  • Concerns regarding removal of residual code after uninstallation.
  • Some users found the pricing to be on the higher side without available discounts.
  • Limitations during setup, requiring further assistance from the support team.
  • Some merchants experienced difficulties in initial installation and configuration.

Final Thoughts

Overall, "Swym Wishlist Plus" is highly regarded by store owners for its ability to enhance the shopping experience and foster customer engagement. Its customization options and integration capabilities, combined with exceptional support, contribute to its strong reputation. While there are minor concerns, particularly regarding setup and occasional technical issues, the app's robustness and supportive team make it a recommended choice for enhancing e-commerce functionality.

alluren

Sep 08, 2024  on Shopify

Amazing customer service. Staff helped me customise. Very happy with the app and service.

VannaBeltGelv

Sep 06, 2024  on Shopify

Great service

Elegatia

Sep 05, 2024  on Shopify

I have rarely used an app with such outstanding customer service as Wishlist. From the moment I had a question, I was quickly and kindly assisted. What really stood out was the personal approach. The support team seemed genuinely interested in my issue and did their best to resolve it as quickly as possible.

Stimara

Sep 04, 2024  on Shopify

Haven't launched the app on our store yet, but the onboarding team has been incredibly helpful in getting the app configured for us. They went far beyond what I'd usually expect from a support team and definitely into developer territory. I'm incredibly impressed so far, and I have no doubt the app will perform wonderfully!

FERRAN

Aug 31, 2024  on Shopify

The customer support is fantastic! We wanted to create a customized user experience for our customers and they were able to achieve all of the details we were looking for. I highly recommend scheduling a call with a staff member for a tutorial of the App. and how it can better serve your business.

Made Trade

Aug 30, 2024  on Shopify

This is a fantastic app, and the support team is incredibly helpful. They were able to assist us with a super smooth onboarding process, and we're very happy with the app so far. Highly recommend!

RelTek Ready Gear

Aug 29, 2024  on Shopify

Has a small issue with the add all to the cart from my wishlist app. Eshan quickly helped me resolve the error.

ベビーベッド・ベビーチェアなら大和屋公式通販(yamatoya online)

Aug 28, 2024  on Shopify

Great APP!

reLink Medical

Aug 28, 2024  on Shopify

Responsive support and a good set of features. They have been helpful as we explore different wishlist ideas.

YoursAndBaby

Aug 28, 2024  on Shopify

great

Gtworld.de

Aug 27, 2024  on Shopify

Amazing and very fast customer support!

us.timeresistance.com

Aug 27, 2024  on Shopify

I have nothing but good words, everything works, there are even features we didn't yet have the time to try out but the wishlist functionality is flawless! Support agents are absolutely amazing, respond swiftly and get things sorted in no time. Highly recommended app.

The Urban + The Mystic

Aug 26, 2024  on Shopify

great app! dipayan was very helpful in getting this up and running in our store.

Jack's Surfboards

Aug 22, 2024  on Shopify

These guys are great! Super fast when requesting assistance and the App has been working great online as well as on our APP. We have had this app well over 2 years and haven't had any issues! Highly Recommend downloading the app(if you know what's good for ya) Thanks again for the Help Eshan!

Art Solutions

Aug 22, 2024  on Shopify

Highly recommended! The product is great, easy to use and very customizable to make it integrate into your website look and feel. And the support team is very helpful to resolve any issue.

Outdoor Action

Aug 21, 2024  on Shopify

Wishlist Plus has been an excellent addition to our Shopify store. It's incredibly easy to use, and the customer service is top-notch! They respond quickly and have been a huge help with customisations I wouldn't have been able to handle on my own. Every adjustment they made was perfect, and I couldn't be happier with the results. They truely went above and beyond to ensure everything was just right. Highly recommend this app!

ベビーベッド・ベビーチェアなら大和屋公式通販(yamatoya online)

Aug 21, 2024  on Shopify

Little Yayao

Aug 21, 2024  on Shopify

very nice support!

StylinArts

Aug 21, 2024  on Shopify

Matthew was incredibly helpful throughout the entire process of installing the Wishlist app on my Shopify store. He took the time to understand my preferences, asking what I liked and didn’t like, and tailored the setup accordingly. His attention to detail and willingness to ensure everything was just right made the experience smooth and stress-free. I truly appreciate his dedication and expertise. Highly recommend!

Dualtron.uk

Aug 20, 2024  on Shopify

I installed this app to let my customers save products for future purchase and access their list anytime they log in. I signed up for the $19/month plan and was immediately impressed by the developer's responsiveness. They quickly addressed my request to make the app match my website's look and feel. Despite the extensive changes, everything was updated within two days. Any bugs I encountered were fixed right away. The developer's skill, understanding of my needs, and patience were exceptional. I asked for the removal of certain features, the addition of new ones, and modifications to the font, color, and positioning. I even requested the creation of a special button, and everything was done seamlessly. The developer handled all my requests without difficulty, delivering exactly what I envisioned. Their ability to customize the app to my specifications and provide top-tier support makes them highly recommended for anyone needing tailored features and excellent service.

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