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Customer reviews: Swym Wishlist Plus

Reviews (2,339)

Overall rating
4.9

What Merchants Think

The "Swym Wishlist Plus" app has garnered predominantly positive feedback from merchants who highlight its ease of use, integration capabilities, and the significant impact it has on customer engagement and sales. Merchants have consistently praised the app for its functionality and the exceptional quality of customer support, often mentioning personalized help that goes above and beyond expectations.

Key Strengths

  • Responsive and supportive customer service, often praised for going the extra mile.
  • Ease of installation and intuitive user interface.
  • Ability to customize and match the app's aesthetics with the store's theme.
  • Useful integrations with email service providers for notifications.
  • Significant positive impact on customer engagement and sales conversions.

Common Concerns

  • Occasional technical issues, such as translation errors and admin page errors.
  • Concerns regarding removal of residual code after uninstallation.
  • Some users found the pricing to be on the higher side without available discounts.
  • Limitations during setup, requiring further assistance from the support team.
  • Some merchants experienced difficulties in initial installation and configuration.

Final Thoughts

Overall, "Swym Wishlist Plus" is highly regarded by store owners for its ability to enhance the shopping experience and foster customer engagement. Its customization options and integration capabilities, combined with exceptional support, contribute to its strong reputation. While there are minor concerns, particularly regarding setup and occasional technical issues, the app's robustness and supportive team make it a recommended choice for enhancing e-commerce functionality.

Fashion World

Apr 20, 2024  on Shopify

We recently integrated the Wishlist Plus extension by SWYM into our store, and I must say, it's been a fantastic addition. The feature not only enhances our website's user experience by allowing customers to create and manage their wishlists effortlessly, but it also includes a REST API, making it incredibly straightforward to incorporate into our mobile integration app. This integration capability will significantly improve our customer engagement and overall satisfaction. Moreover, the support team at SWYM deserves a special mention for their enthusiastic and professional service. However, there's a small suggestion for improvement. It would be more efficient if the REST API configuration process could automatically provide the REST API Key upon activation, eliminating the need to contact the support team. Additionally, enabling this feature on the Product List view and Quick view could be made more automated. These enhancements would undoubtedly make an already excellent tool even more valuable. Overall, Wishlist Plus has proven to be an indispensable extension for our e-commerce business, driving both functionality and customer satisfaction.

Black-Amber Organic

Apr 20, 2024  on Shopify

Thank you for very quick and helpfull asisstance!

Tiles and Beyond | West London

Apr 18, 2024  on Shopify

Lille Barn - With ♥ for the smallest

Apr 16, 2024  on Shopify

Excellent support, easy to use app!

Lieber Deem

Apr 16, 2024  on Shopify

Hallo guten Tag Ich benutze diese App. Ich bin vollkommen zufrieden. Eshan Bajaj Hat mich für Wishlist gut unterstützt. Die App funktioniert einwandfrei. Ich empfehle die andren auch.

Wall Snobs

Apr 12, 2024  on Shopify

The app does exactly what it says it does. On top of that, we had some features that we needed implemented. Swym not only implemented them quickly, but kept working with us to fine tune and adjust them. We are definitely thankful to have found this app!

e-Klima.hr

Apr 11, 2024  on Shopify

Great app and customer support! Thank you! :)

SEE (Test Store)

Apr 08, 2024  on Shopify

This app is outstanding (the recently became partners with Shopify) and their support is beyond top-notch. I've had a couple of ADA compliance requests specific to my store and some additional set-up help needed, and each time their team was able to solve for my road blocks. THANK YOU!

GARDEN PALACE™

Apr 07, 2024  on Shopify

Why do we love Wishlist Plus? While setting up the Wishlist Plus app, there were a few very minor issues initially. However, thanks to the dedicated assistance of Kshitija and the Swym Support Team, all was quickly overcome. Their prompt and efficient support ensured that everything was tailored to our specific requirements. One of the standout features of the Wishlist Plus app is its affordability. Despite offering a wide range of features and a sleek design, the app comes at a budget-friendly price point. This makes it accessible to businesses of all sizes, without compromising on quality or functionality. In conclusion, the Wishlist Plus app is a must-have for any e-commerce website looking to enhance the user experience and boost customer engagement. With its seamless integration, user-friendly interface, and affordable pricing, this app is a valuable addition to any online store and we highly recommend it! gardenpalace.co

Guinness World Records

Apr 04, 2024  on Shopify

Thank you guys, you are amazing! Swym's technical support team is the best (especially Prasad). Great app, just needs some dev work, their team sorts out everything for you :) Highly recommended!

Nicholas Haywood Jewellery Concierge

Apr 02, 2024  on Shopify

So far so good. We have only had the app for a week but the team are very helpful in getting it all set up for you. They have fixed any placement issues we have had really quick.

SLEEKEO

Apr 02, 2024  on Shopify

Many features to choose from and the support is amazing, responsive and helpful.

The Green Vegan

Mar 30, 2024  on Shopify

I received great assistance in customizing and integrating Wishlist Plus into my site.

Water Street Jewelers

Mar 30, 2024  on Shopify

This app was just what I was looking for. But more importantly, the customer service was fantastic!! Dennis helped customize the look of the app to match the style of my site. He followed up, was prompt in responding and went above and beyond to make sure I was happy with the results. Five star app...five star plus service!!

Spaenaur E-commerce Production

Mar 28, 2024  on Shopify

Top-class service! Will recommend this app to anyone who is looking to integrate a wishlist section to their store! Really happy with their support team, had an issue and they fixed it really quick!

Soleada Suncatchers

Mar 27, 2024  on Shopify

App is working great so far. Only had it for a couple of days. BUT I contacted customer service and they were SO quick, kind and responsive and solved a little issue right away. Very impressed :)

Crispins Shoes

Mar 27, 2024  on Shopify

Briliiant support and a great app.

Au Galon

Mar 27, 2024  on Shopify

PESA BURE

Mar 26, 2024  on Shopify

Really good app even better customer service. Matthew was extremely helpful

Swan Valley Botanicals

Mar 25, 2024  on Shopify

It's a great app and does what it says it does. Looks nice too.

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