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Customer reviews: Swym Wishlist Plus

Reviews (2,339)

Overall rating
4.9

What Merchants Think

The "Swym Wishlist Plus" app has garnered predominantly positive feedback from merchants who highlight its ease of use, integration capabilities, and the significant impact it has on customer engagement and sales. Merchants have consistently praised the app for its functionality and the exceptional quality of customer support, often mentioning personalized help that goes above and beyond expectations.

Key Strengths

  • Responsive and supportive customer service, often praised for going the extra mile.
  • Ease of installation and intuitive user interface.
  • Ability to customize and match the app's aesthetics with the store's theme.
  • Useful integrations with email service providers for notifications.
  • Significant positive impact on customer engagement and sales conversions.

Common Concerns

  • Occasional technical issues, such as translation errors and admin page errors.
  • Concerns regarding removal of residual code after uninstallation.
  • Some users found the pricing to be on the higher side without available discounts.
  • Limitations during setup, requiring further assistance from the support team.
  • Some merchants experienced difficulties in initial installation and configuration.

Final Thoughts

Overall, "Swym Wishlist Plus" is highly regarded by store owners for its ability to enhance the shopping experience and foster customer engagement. Its customization options and integration capabilities, combined with exceptional support, contribute to its strong reputation. While there are minor concerns, particularly regarding setup and occasional technical issues, the app's robustness and supportive team make it a recommended choice for enhancing e-commerce functionality.

Oh La La Cheri

Aug 01, 2024  on Shopify

I can't say enough good things about this tool and the service. I was using the free version for a month or 2 and saw I was maxing out mid month which was a good thing. I then upgraded and noticed I was maxing out that plan 3/4 thru the month. I then upgraded again and said - let's really maximize this tool and reached out to support. Dash not only helped customize everything possible but even went into Klaviyo and set up flows for reminders. If I could give 6 stars I would. Service has been awesome - you can't ask for more than that when other tools do not offer actually real person real time support. Dash - you are a rockstar - I can't wait to see how sales continue to trend!

CalzatureGiuliani

Aug 01, 2024  on Shopify

Ottima assistenza

RelishNineties

Jul 30, 2024  on Shopify

Ohh I like this app and more its support as well. Anytime you message you get reply and more importantly solution to the problem. Best product in the category.

Pink Palm Puff

Jul 26, 2024  on Shopify

very helpful customer service!!!! thank you !!!

Reval Distributor

Jul 24, 2024  on Shopify

Very Fast Support. Mathew had resolved our issue quickly and efficiently after sending him a single sentence explaining the problem.

Longevity Essentials

Jul 23, 2024  on Shopify

so far so good. quick installation and super quick help from support team regarding a minor issue with my theme. I'm hoping to use wishlist forever and look forward to diving into all the cool metrics.

Lion Wholesale

Jul 22, 2024  on Shopify

Eshan Bajaj has been super helpful. So far the app is working great.

Canna Style

Jul 22, 2024  on Shopify

The app does everything we need it to. Even more impressive is the support from the team. Responses are super quick, and they are alway willing to go over and above to complete your request.

modifiedsix

Jul 22, 2024  on Shopify

Eshan was very helpful and quick to match all my needs in customization. Even went the extra mile to aid with color matching and aesthetics. Really good customer service.

eu.timeresistance.com

Jul 22, 2024  on Shopify

Great app, great support. Over a course of a few days with instant communication to support agents we have not only setup but even customized the app to suit our exact needs. We even found some features we didn't know we needed so, honestly, if your are in a need for well tested Wishlist app with some nice perks, look no further.

Dalexi

Jul 22, 2024  on Shopify

Amazing customer support from Eshan Bajaj. I had trouble setting up the colors, separation lines and fixing the "Wishlist Heart" sizing to ensure it aligned with the "Shopping Cart" icon, as my website has a specific black and white color theme. Eshan Bajaj could not have been better; whatever I suggested, he would edit accordingly and always made sure I was happy every step of the way. I would also like to mention that this app is simplistic and does the job. Highly recommend the app! Thank you.

Stick This Sticker Co LLC

Jul 18, 2024  on Shopify

Great experience with the app so far! Im looking forward to upgrading to the paid version in the future. I initially had trouble installing the app correctly for my site but Eshan was an amazing help, went above and beyond to make sure not only that the app got installed correctly but that the style of the app matched my website theme. Eshan was so thoughtful and helpful, making sure i reviewed and approved the app before the job was done. could not ask for a better expert to help.

royalsparkling

Jul 18, 2024  on Shopify

Wishlist Plus has been a fantastic tool for organizing and sharing my wishlists. The platform is user-friendly, making it easy to add and manage items. What truly stands out is the exceptional customer support. The assistants are incredibly helpful and responsive, always ready to provide clear answers and useful tips. Overall, Wishlist Plus offers a seamless and enjoyable experience, and I highly recommend it for anyone looking to keep their wishlists organized.

FMS Model

Jul 17, 2024  on Shopify

Great APP and excellent customer service. Aaryan provided great help with our setup. Thank you!

Galerie d'Art Beauchamp

Jul 16, 2024  on Shopify

Good support, the teams is willing to work around the specificities of your website. They also have a good response time.

Solitaire Jewels

Jul 16, 2024  on Shopify

ⅡA Diamond

Jul 16, 2024  on Shopify

They responded very carefully and I was able to successfully implement the favorites list. thank you

Yon-Ka Paris

Jul 16, 2024  on Shopify

Our customers are using the feature. I recommend

validvalley.com

Jul 15, 2024  on Shopify

Very helpful support, great app! Thank you Eshan :)

Ileana Makri

Jul 12, 2024  on Shopify

Fantastic easy-to-use and great customer service team who swiftly helped me resolve any issues!

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