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Customer reviews: Swym Wishlist Plus

Swym Relay is a powerful Shopify app designed to enhance customer engagement through wishlists, product sharing, and automated notifications. Reading reviews helps merchants evaluate its performance and decide if it fits their store's needs.

Reviews (1,378)

Overall rating
4.8

What Merchants Think

The "Swym Wishlist Plus" app has garnered predominantly positive feedback from merchants who highlight its ease of use, integration capabilities, and the significant impact it has on customer engagement and sales. Merchants have consistently praised the app for its functionality and the exceptional quality of customer support, often mentioning personalized help that goes above and beyond expectations.

Key Strengths

  • Responsive and supportive customer service, often praised for going the extra mile.
  • Ease of installation and intuitive user interface.
  • Ability to customize and match the app's aesthetics with the store's theme.
  • Useful integrations with email service providers for notifications.
  • Significant positive impact on customer engagement and sales conversions.

Common Concerns

  • Occasional technical issues, such as translation errors and admin page errors.
  • Concerns regarding removal of residual code after uninstallation.
  • Some users found the pricing to be on the higher side without available discounts.
  • Limitations during setup, requiring further assistance from the support team.
  • Some merchants experienced difficulties in initial installation and configuration.

Final Thoughts

Overall, "Swym Wishlist Plus" is highly regarded by store owners for its ability to enhance the shopping experience and foster customer engagement. Its customization options and integration capabilities, combined with exceptional support, contribute to its strong reputation. While there are minor concerns, particularly regarding setup and occasional technical issues, the app's robustness and supportive team make it a recommended choice for enhancing e-commerce functionality.

Balneo

Sep 30, 2024  on Shopify

Very good customer service!

Glaze & Gordon

Sep 26, 2024  on Shopify

Great support from this app! Needed some style tweaks and they were prompt & did even more than we asked. Thanks!

Folkloric

Sep 24, 2024  on Shopify

This app is easy to use and does exactly what it says. Customer support is very friendly and quick to respond to questions or concerns. I will probably upgrade to the paid plan after trying it out for a while longer.

CraftNest

Sep 24, 2024  on Shopify

Outstanding service, developer went the extra mile. Great addition to my website.

Parfumprobenportal

Sep 23, 2024  on Shopify

Great app and excellent support

Sepiia

Sep 22, 2024  on Shopify

A very interesting tool and its support team is fast and collaborative.

jador

Sep 22, 2024  on Shopify

Amazing service! Problem was solved soo quickly, would highly recommend.

Peachy Nail Co

Sep 22, 2024  on Shopify

Amazing customer support and a great app, highly recommend! Their team reached got back to me within 2 minutes or so and added the small change I wanted in the visuals and were extremely helpful and friendly

Scribbles Book Shop

Sep 18, 2024  on Shopify

The team was so fast at fixing my issues and helped me with everything I needed. Really stellar customer service!

Beast Fashion

Sep 17, 2024  on Shopify

I had an issue with adding a website icon to my Shopify store and reached out to customer service for help. They responded promptly and guided me through the steps to resolve the problem smoothly. Their instructions were clear, and they were patient throughout the process. I really appreciate the quick resolution and professionalism of the support team. Highly recommend this app for both functionality and excellent customer service!

theFeinheit

Sep 11, 2024  on Shopify

A must app for any online retail business! The support is superb! It was not working due to some technical issues and they made it happen. Kudos to the team! and Thank you!

Geo Gem Shop

Sep 10, 2024  on Shopify

Aaryan was an absolute pleasure to deal with! quick response fast acting and extremely accommodating to my requests! i couldn't be happier and i would recommend to anyone!

Aglaé Boutique

Sep 08, 2024  on Shopify

The customer service is very professional, providing timely and accurate assistance. They even proactively checked some malfunctioning features and helped restore them to normal operation. Communication was smooth and pleasant. The plugin offers a wide range of features, catering to different needs, and seamlessly integrates into my page without any issues. Highly recommended!

Jade Grain

Sep 08, 2024  on Shopify

This app is very easy to use, and the support team, especially Kshitija, has been incredibly professional and patient. They gave us plenty of flexibility to customize the buttons and interface exactly how we wanted. We're very grateful for their help. Highly recommend!

alluren

Sep 08, 2024  on Shopify

Amazing customer service. Staff helped me customise. Very happy with the app and service.

VannaBeltGelv

Sep 06, 2024  on Shopify

Great service

Elegatia

Sep 05, 2024  on Shopify

I have rarely used an app with such outstanding customer service as Wishlist. From the moment I had a question, I was quickly and kindly assisted. What really stood out was the personal approach. The support team seemed genuinely interested in my issue and did their best to resolve it as quickly as possible.

Stimara

Sep 04, 2024  on Shopify

Haven't launched the app on our store yet, but the onboarding team has been incredibly helpful in getting the app configured for us. They went far beyond what I'd usually expect from a support team and definitely into developer territory. I'm incredibly impressed so far, and I have no doubt the app will perform wonderfully!

FERRAN

Aug 31, 2024  on Shopify

The customer support is fantastic! We wanted to create a customized user experience for our customers and they were able to achieve all of the details we were looking for. I highly recommend scheduling a call with a staff member for a tutorial of the App. and how it can better serve your business.

Made Trade

Aug 30, 2024  on Shopify

This is a fantastic app, and the support team is incredibly helpful. They were able to assist us with a super smooth onboarding process, and we're very happy with the app so far. Highly recommend!

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