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Customer reviews: Swym Wishlist Plus

Swym Relay is a powerful Shopify app designed to enhance customer engagement through wishlists, product sharing, and automated notifications. Reading reviews helps merchants evaluate its performance and decide if it fits their store's needs.

Reviews (1,378)

Overall rating
4.8

What Merchants Think

The "Swym Wishlist Plus" app has garnered predominantly positive feedback from merchants who highlight its ease of use, integration capabilities, and the significant impact it has on customer engagement and sales. Merchants have consistently praised the app for its functionality and the exceptional quality of customer support, often mentioning personalized help that goes above and beyond expectations.

Key Strengths

  • Responsive and supportive customer service, often praised for going the extra mile.
  • Ease of installation and intuitive user interface.
  • Ability to customize and match the app's aesthetics with the store's theme.
  • Useful integrations with email service providers for notifications.
  • Significant positive impact on customer engagement and sales conversions.

Common Concerns

  • Occasional technical issues, such as translation errors and admin page errors.
  • Concerns regarding removal of residual code after uninstallation.
  • Some users found the pricing to be on the higher side without available discounts.
  • Limitations during setup, requiring further assistance from the support team.
  • Some merchants experienced difficulties in initial installation and configuration.

Final Thoughts

Overall, "Swym Wishlist Plus" is highly regarded by store owners for its ability to enhance the shopping experience and foster customer engagement. Its customization options and integration capabilities, combined with exceptional support, contribute to its strong reputation. While there are minor concerns, particularly regarding setup and occasional technical issues, the app's robustness and supportive team make it a recommended choice for enhancing e-commerce functionality.

Perlamuse

Oct 31, 2024  on Shopify

simple and easy to use

Golden Lychee

Oct 29, 2024  on Shopify

The customer service is off the charts good. They go above and beyond to help you with anything that pops up. I could not recommend this App more highly. The App itself is wonderful and works great. Need to play around with it a bit and figure a few things out, but overall an easy App to navigate.

MUSASHI

Oct 28, 2024  on Shopify

Dash at Swym was great! He got the app integrated with our Shopify store and went the extra mile to troubleshoot and customize it for our setup.

Devina Louise

Oct 28, 2024  on Shopify

Great app, straight forward to use and very helpful customer service.

MERA MERAH

Oct 26, 2024  on Shopify

I recently had the pleasure of working with Priyanka from the Wishlist Plus help desk, and I can't speak highly enough of her assistance. She helped me make some visual adjustments to my wishlist on Shopify, and her support was outstanding. Priyanka was super helpful, providing clear guidance and solutions tailored to my needs. Her responses were not only prompt but also on point, making the entire process smooth and efficient.

The Complete Garden

Oct 22, 2024  on Shopify

apartir Online Store

Oct 22, 2024  on Shopify

この開発者様はとてもサポートが早く、丁寧で素晴らしい!

Good Grief Refillery

Oct 21, 2024  on Shopify

I've just downloaded the app and was already very impressed with the customer service. Not only the quick response, but the attention to detail and willingness to help with customization. I am very excited to have this option available to my customers!

The Boutique Handle Co

Oct 21, 2024  on Shopify

Looks great and customer service was fantastic. Really looking forward to having it up and running on my site

Wall Decor Delights

Oct 18, 2024  on Shopify

works well, great customer service, thank you

Perfume Oriental

Oct 17, 2024  on Shopify

The customer service is fantastic.They know what they are doing.Eshan helped me all through the process and me being a newbie,it was a smooth configuration.He assisted me in every aspect.Hats off to all the team.This is a real review and not a fake one believe me when i say this.Thank you team and thank you Eshan.

Ploumanac'h

Oct 16, 2024  on Shopify

Art Box Gallery

Oct 15, 2024  on Shopify

JohnSagoe-shop

Oct 13, 2024  on Shopify

amazing service. Vijaya helped me a lot. Great service and fast changes

Liseré Rouge

Oct 13, 2024  on Shopify

We have a complicated website with a lot of different requirements. The team worked on finding a solutions for weeks now. We are super happy with the results, thanks to them we will offer a gorgeous experience to our users. A special thank you to Dash for its wonderful support and patience. These guys are really trying hard to do something perfect. It's so rare these days to find great partners like them.

Healing Crystwinity

Oct 07, 2024  on Shopify

I absolutely love the Wishlist Plus plugin! Customer service representative Eshan is amazing; she helped me resolve all my issues with such patience and professionalism, which made me feel at ease. I highly recommend this plugin, especially with support from someone like Eshan! Thank you so much!

Lineashoes.com

Oct 06, 2024  on Shopify

XCVI

Oct 06, 2024  on Shopify

Orchidmart

Oct 04, 2024  on Shopify

Amazing customer service with quick responses. They helped me customize a like count on my collection page, perfectly suiting my needs. This app is amazing and has helped me reduce abandoned carts significantly. Since we mostly run preorders, we really rely on the data from the Wishlist to guide us on what to order. Strongly recommend!

Premier Body Armor

Oct 03, 2024  on Shopify

Works well, easy to install, and when I ran into an issue support was quick and helpful. Would recommend!

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