Shopify Support inquiries reduction apps 2025

Ozaz Tracking

$2010-$999 / Month

Real-time order shipment tracking app Show more

Ozaz Tracking is an innovative app designed to transform order shipment tracking for Shopify merchants. By delivering real-time updates on shipment statuses, it removes the uncertainty and guesswork often associated with order management. This app enhances merchants' visibility into their logistics processes, leading to greater customer satisfaction and a reduction in support inquiries. Ideal for businesses handling seamless order volumes, Ozaz Tracking efficiently streamlines operations, saving both time and resources. Its seamless integration with Shopify ensures an easy setup, while automated status updates keep merchants informed at every stage. Ozaz Tracking is the perfect tool for businesses seeking to optimize their shipment tracking and improve overall operational efficiency.

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Seamless integration

Real-time shipment tracking

Automated status updates

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Breeze Customer Agent

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AI-powered customer support agent that leverages your content to answer inquiries 24/7. Show more

Breeze Customer Agent is an advanced AI-driven tool designed to seamlessly integrate with HubSpot's chatflows, enhancing customer interaction by delivering prompt and precise responses. Drawing from your existing HubSpot content, knowledge base, and public URLs, it ensures that customers receive information that is both comprehensive and contextually relevant. This intelligent agent is equipped to manage routine inquiries adeptly, reducing the workload on human agents and allowing them to focus on more complex tasks. If a query needs clarification, Breeze Customer Agent intelligently asks follow-up questions to better understand the customer's needs. For issues that require human intervention, it efficiently escalates the matter to appropriate team members, ensuring that complex problems are addressed swiftly. By streamlining customer support operations, Breeze Customer Agent boosts both operational efficiency and customer satisfaction, setting a new standard for support service excellence.

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Ai integration

Instant responses

Hubspot chatflows

Content leverage

Routine inquiry handling

Clarification prompts

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Mystery Price Inquiry

$5 / Month

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"Facilitate customer inquiries via WhatsApp on product pages effortlessly." Show more

Mystery Price Inquiry is a versatile app designed to foster seamless communication between retailers and customers. Integrating a convenient WhatsApp link directly on product pages, it allows potential buyers to easily reach out for inquiries or discussions, enhancing engagement and customer service. Store owners can personalize this feature by adding custom text to the inquiry link, ensuring that it aligns with their brand's tone and approach. The app's use of dynamic IDs and class elements ensures smooth compatibility across various e-commerce platforms, making it a perfect fit for any online store. Additionally, when the "price on request" feature is activated, the Add to Cart button can be hidden, guiding the customer to initiate a conversation and encouraging interaction. With Mystery Price Inquiry, building connections and enhancing sales inquiries has never been easier or more intuitive.

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Hide add to cart

Whatsapp link integration

Customizable inquiry text

Dynamic store compatibility

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cOmmited

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"Offset carbon footprints, enabling merchants to provide carbon-neutral products."

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Webkul Helpdesk Support‑UVdesk

$36 / Month

8

8 Reviews

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Customer support with social media & marketplace [eBay,amazon] Show more

Webkul Helpdesk Support-UVdesk is a comprehensive helpdesk solution designed to centralize customer support inquiries across multiple channels. With seamless integration with Shopify, merchants can effortlessly access order details for real-time order validation and manage multiple Shopify stores from a single platform. The app offers personalized templates and automated workflows to enhance efficiency and reduce response times, allowing support teams to deliver faster and more effective solutions. UVdesk ensures streamlined customer support management by providing a unified dashboard for monitoring inquiries and evaluating support staff performance. This enhanced oversight helps boost productivity and fosters better customer relationships. Additionally, features like custom forms allow customers to easily submit queries directly from the Shopify storefront, resulting in a smoother support experience. Overall, Webkul Helpdesk Support-UVdesk is an invaluable tool for businesses looking to optimize their customer support processes and elevate customer satisfaction.

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Social media integration

Ticket conversion

Marketplace integration

Service ticket management

Support workflow automation

Multi-channel support

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COD Order SMS Verifier Master

$5-$9 / Month

8.2

1 Reviews

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Use this app to confirm COD orders in Pakistan Show more

COD Order SMS Verifier Master is a user-friendly application designed to streamline the confirmation process for cash-on-delivery orders in your online store. Once installed and set up, this app automatically sends an SMS with a confirmation URL to customers whenever they place a new order. Customers can easily confirm their order status via the provided link, helping ensure order authenticity. In instances where a customer doesn't confirm the order, the app flags the verification as pending, allowing you to manually review and take necessary actions. By reducing the occurrence of bogus orders from anonymous customers, this app enhances the efficiency and reliability of your online business operations. Furthermore, it seamlessly integrates with all local telecom operators, ensuring wide compatibility and coverage for optimal performance. Let COD Order SMS Verifier Master handle the background verification work, giving you peace of mind and more time to focus on growing your business.

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Quick setup

Sms confirmation

Pending verification

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Moose: COD IVR Order Verifier

$14.99 / Month

8.2

1 Reviews

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Use this app to verify COD orders via automated IVR calls. Show more

Moose: COD IVR Order Verifier is a powerful tool designed to streamline the order verification process in your store, helping to save time and resources. By automating the verification through automated IVR calls, the app dramatically reduces the number of fraudulent or bogus orders, enhancing the reliability of your order system. Customers receive calls to confirm or cancel their orders, offering a seamless and efficient way to validate transactions without manual intervention. The app boasts a user-friendly installation process, allowing you to set it up quickly and manage the settings with ease. Flexibility is key, and Moose provides customizable billing plans to fit your budget needs. With full control over its features, you can tailor the app to align perfectly with your business requirements, ensuring peace of mind and operational efficiency.

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Easy installation

Automated ivr verification

Order cancellation

Order confirmation

Reduce bogus orders

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Vaayu Carbon Analyzer

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Carbon Calculation and Reduction for Online Retailers. Show more

Vaayu Carbon Analyzer is an innovative app designed to help businesses track and manage their carbon emissions, focusing on reducing their overall carbon footprint. By seamlessly integrating with Shopify, the app collects real-time shipment data and calculates the carbon emissions associated with outbound deliveries. This accurate data provides businesses with a detailed breakdown of their carbon footprint across various emissions modules, offering insights into areas where reductions can be made. Vaayu not only highlights the current carbon impact but also suggests practical reduction measures that can be implemented to lower emissions effectively. By using Vaayu, businesses can communicate their sustainability efforts transparently, demonstrating their commitment to environmental responsibility. This tool is essential for companies aiming to make a positive impact on the planet by understanding and minimizing their carbon emissions.

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Track carbon footprint

Real-time shipment data

Emission calculations

Reduction measures

Emissions breakdown

Connects with shopify

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Vamaship: eCommerce Shipping

(3.6/5)

11 Reviews

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One Stop Shipping Solution for all Ecommerce Needs Show more

Vamaship: eCommerce Shipping is a comprehensive solution designed to streamline the logistics of Indian businesses, particularly those in the e-commerce and direct-to-consumer (D2C) sectors. This app enables seamless order management and fulfillment through a unified platform, allowing users to integrate their Shopify stores effortlessly. With access to a vast network of over 30 courier partners, Vamaship covers more than 28,000 pincodes across India, ensuring extensive reach and reliable service. The app offers optimized Cash on Delivery (COD) services, boasting lower Return to Origin (RTO) rates to enhance profitability. Its automated shipping and RTO management features save time and reduce manual tasks, while real-time communication with buyers keeps them informed and satisfied. The smart courier recommendation tool helps businesses choose the best shipping partners based on various parameters, ensuring efficiency and cost-effectiveness.

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Real-time communication

Courier integration

Order management

Rto management

Cod optimization

Courier recommendation

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MC WhatsApp Order Notification

$14 / Month

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Use this app to recover abandoned carts via SMS Show more

SMS Abandoned Recovery Master is a powerful tool designed to help businesses recover lost sales from abandoned shopping carts. With a simple and quick installation process, the app seamlessly integrates into your checkout system to monitor customer activity. Whenever a customer adds items to their cart but fails to complete the purchase, the app sends a gentle reminder through a recovery SMS to the provided mobile number. If necessary, the app will follow up with additional messages to encourage completion of the transaction. To boost conversions, you can also offer automatic discounts through SMS, incentivizing customers to finalize their purchases. Additionally, the app supports integrations with over 20 local telecom operators, ensuring wide-reaching functionality and reliability. Overall, SMS Abandoned Recovery Master is an effective solution for businesses looking to regain potential revenue and enhance customer engagement.

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Easy setup

Automatic discounts

Follow-up reminders

Cart recovery sms

Telecom integrations

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Product Scheduler by Maestro

$4.99-$9.49 / Month

(5/5)

4 Reviews

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Automate product updates for efficient store management and error reduction. Show more

Maestro Products Scheduler is a powerful tool designed to streamline the management of product and collection updates for merchants. This app is perfect for coordinating campaigns, introducing seasonal products, or managing catalog changes with precision and ease. By allowing users to schedule publishing, draft, archive actions, and manage tags, it reduces the risk of manual errors and saves valuable time. The user-friendly interface features an intuitive date and time picker, enabling quick and straightforward scheduling with just a few clicks. With Maestro Products Scheduler, merchants can achieve better control over their store operations, leading to improved efficiency and inventory management. Whether it's updating product tags or timing product visibility, this app ensures that your store's operations run smoothly and effortlessly.

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Automate updates

Tag automation

Schedule publishing

Draft management

Archive scheduling

Intuitive scheduling

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POWR: Customer Support Request

$10.99-$98.99 / Month

3 Reviews

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Simplify your customer support & customer service inquiries Show more

POWR: Customer Support Request is a streamlined solution designed to simplify the way businesses handle customer service inquiries. By eliminating the complexities and costs associated with traditional helpdesk software, this app offers an accessible alternative for businesses seeking to enhance customer retention through exceptional service. Even if you’re using platforms like Zendesk or Salesforce, POWR seamlessly integrates to ensure your support system remains cohesive and efficient. With features such as instant submission alerts, custom auto-responder emails, and a centralized dashboard, managing support requests becomes a breeze. The app also allows for advanced customization, including the use of conditional logic to appropriately segment customers and tailor the support request flow. POWR empowers businesses to focus on building strong customer relationships without getting bogged down by technical barriers.

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Conditional logic

Centralized dashboard

Crm integration

Instant alerts

Custom auto-responder

Advanced controls

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XB FAQs

9.1

1 Reviews

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Streamline support with multilingual FAQs and SEO optimization Show more

XB FAQs is a versatile application designed to enhance customer engagement and online visibility through strategically optimized FAQs. By supporting SEO optimization, the app ensures that your multilingual FAQs are easily discoverable via search engines, thereby driving increased traffic to your store and boosting your online presence. With XB FAQs, you can effortlessly create and organize unlimited questions and answers, making it simple for users to find the information they need. The app features an SEO-friendly FAQ page with instant search capabilities, offering quick and efficient access to content. Furthermore, XB FAQs allows seamless integration of FAQs on product pages or anywhere you choose, all without requiring any coding skills. The app also supports interface customization via the XO Builder, ensuring that your FAQs align with your brand’s aesthetic and functional preferences.

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Seo optimization

Instant search

Multilingual faqs

Unlimited q&a

Product page display

Interface customization

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Vakaufa ‑ AI Salesperson

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Cut support inquiries with 24/7 in-store customer guidance Show more

Vakaufa ‑ ChatGPT Salesman is an indispensable tool designed to enhance your customers' shopping experience by providing immediate, in-store guidance. This app reduces the burden of repetitive support queries, allowing your team to focus on more critical tasks. Ideal for merchants seeking to cut down on customer support costs, it offers instant, on-page answers and tips, simplifying the buying process and boosting customer satisfaction. Whether your store is a small boutique or a large retail operation, this app can help streamline sales and increase conversions. It adeptly learns about your products to provide precise and helpful guidance, instantly addressing queries about shipping costs, payment terms, and more. With its ability to route customers to a real agent when necessary, Vakaufa ensures seamless, 24/7 customer interaction, all while maintaining polite, human-like responses.

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Instant answers

In-store guidance

Product learning

24/7 operation

Redirect to agent

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Shelly: AI Chatbot & FAQs

9.1

1 Reviews

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AI chatbot for Shopify: multilingual support, chat analytics, and customization. Show more

Shelly: AI Chatbot & FAQs is a sophisticated AI-powered tool designed to enhance customer support by automating inquiries with precision. Through seamless integration with Shopify MCP, it offers accurate product information and real-time order tracking, making it indispensable for online merchants. Featuring customizable branding, the app allows businesses to tailor the chatbox design while providing comprehensive chat analytics to monitor customer interactions. With multilingual support and FAQ synchronization, Shelly ensures accessibility and efficient communication across diverse markets. Merchants can choose between Claude or GPT AI models for optimal performance, offering flexibility in managing customer conversations. By integrating closely with your store’s product catalog and order data, Shelly provides instantaneous responses to customer queries, streamlining the support process. Ideal for global support, this app is not just about answering questions but also enhancing the overall customer experience.

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Customizable branding

Multilingual support

Order tracking

Real-time product info

Chat analytics

Faq synchronization

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Rootways FAQ Page, Product FAQ

$4.99-$14.99 / Month

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Enhance Shopify store with customizable, organized FAQs for improved customer support.

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Unanimity

$490 / Month

1 Reviews

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Automate support with AI centralizing inquiries for efficiency Show more

UnanimityAI is a cutting-edge application designed to revolutionize customer support by consolidating inquiries from platforms like WhatsApp, Instagram, and Gmail into a single unified interface. This powerful tool streamlines ticket management by automatically routing complex issues to designated team members and employs advanced AI to provide immediate, context-aware responses. Perfect for expanding businesses and overloaded support teams, UnanimityAI significantly reduces response times and boosts customer satisfaction, allowing teams to prioritize more strategic initiatives. The AI assistant not only drafts efficient responses for routed tickets but also optimizes order management by retrieving and updating order details. Embrace a simplified support process and elevate your service efficiency with UnanimityAI. With smart routing functions, this app ensures seamless coordination and manages customer interactions with unprecedented ease.

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Smart routing

Automated order management

Centralized inquiries

Ai instant responses

Streamlined ticket management

Efficient draft responses

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POWR: FAQ Page | Help Center

$3.84-$98.99 / Month

7.7

39 Reviews

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Improve product descriptions w/ easy-to-customize product FAQs Show more

POWR: FAQ & Help Center is a dynamic app designed to enhance customer support and boost sales by enabling businesses to create customized, SEO-optimized FAQs effortlessly. This tool allows you to address common customer queries—such as shipping details and return policies—directly on your product pages, resulting in swifter sales cycles and a decrease in support ticket volume. With no coding experience required, you can tailor the design to align with your brand's style. The app further enriches user experience by allowing the addition of links, images, and videos to your FAQs, coupled with mouse-over effects for interactive engagement. Its SEO-friendly nature helps improve your site's organic search traffic, while space-saving features like half-width sections keep your pages tidy. An embedded search bar ensures customers can find the information they need swiftly, making POWR an indispensable tool for an elevated customer service experience.

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Mouse-over effects

Search bar

Customizable faqs

Seo-optimized

Media support

Half-width sections

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Supermoon: AI Customer Support

$19-$299 / Month

8.2

12 Reviews

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The AI-powered inbox for growing teams Show more

Supermoon is a cutting-edge mobile application designed to enhance your stargazing and lunar observation experiences. With an intuitive interface, Supermoon provides real-time updates on lunar phases, eclipse events, and celestial happenings. Users can explore detailed lunar maps and receive personalized notifications for optimal viewing times based on their location. The app's augmented reality feature allows users to point their device at the sky to easily identify stars, constellations, and planets. Additionally, Supermoon offers an educational section with articles and fun facts about the moon and outer space. Perfect for both amateur astronomers and seasoned stargazers, Supermoon brings the wonders of the night sky straight to your fingertips.

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Performance analytics

Centralized communication

Team collaboration

Automated workflow

Ai response suggestions

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HeiChat: ChatGPT Sales Chatbot

$29.9-$299 / Month

8.5

66 Reviews

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Advanced AI, reply to customer inquiries within seconds. Show more

HeiChat: ChatGPT Sales Chatbot is an innovative AI-powered sales assistant designed to enhance customer engagement and streamline service. Built on advanced AI models such as ChatGPT (GPT-3.5 & GPT-4) and Claude 3 Opus, it operates 24/7 to transform general inquiries into valuable sales opportunities. This chatbot excels in handling common customer service queries, such as “Where is my order?” by providing accurate and timely responses. It offers comprehensive support on store policies, discounts, and shipping details, potentially taking over roles traditionally managed by human service representatives. With the capability to upload PDF/TXT files, HeiChat expands its knowledge base, allowing customization to train a dedicated service robot tailored to your store's needs. It supports over 95 languages, including English, Spanish, and Mandarin, ensuring effective communication across diverse customer bases. Additionally, HeiChat keeps abreast of real-time product listings and changes, making it a vital tool for dynamic inventory management.

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Multilingual support

Track orders

24/7 support

Trainable ai

Reply within seconds

Convert inquiries

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Shopify Support inquiries reduction apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 1 Apps

Ozaz Tracking

Breeze Customer Agent

Mystery Price Inquiry

cOmmited

Webkul Helpdesk Support‑UVdesk

COD Order SMS Verifier Master

Moose: COD IVR Order Verifier

Vaayu Carbon Analyzer

Vamaship: eCommerce Shipping

MC WhatsApp Order Notification

Product Scheduler by Maestro

POWR: Customer Support Request

XB FAQs

Vakaufa ‑ AI Salesperson

Shelly: AI Chatbot & FAQs

Rootways FAQ Page, Product FAQ

Unanimity

POWR: FAQ Page | Help Center

Supermoon: AI Customer Support

HeiChat: ChatGPT Sales Chatbot