Shopify Support inquiries reduction apps 2025

Ozaz Tracking

$2010-$999 / Month

Real-time order shipment tracking app Show more

Ozaz Tracking is an innovative app designed to transform order shipment tracking for Shopify merchants. By delivering real-time updates on shipment statuses, it removes the uncertainty and guesswork often associated with order management. This app enhances merchants' visibility into their logistics processes, leading to greater customer satisfaction and a reduction in support inquiries. Ideal for businesses handling seamless order volumes, Ozaz Tracking efficiently streamlines operations, saving both time and resources. Its seamless integration with Shopify ensures an easy setup, while automated status updates keep merchants informed at every stage. Ozaz Tracking is the perfect tool for businesses seeking to optimize their shipment tracking and improve overall operational efficiency.

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Seamless integration

Real-time shipment tracking

Automated status updates

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Webkul Helpdesk Support‑UVdesk

$36 / Month

8

20 Reviews

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Customer support with social media & marketplace [eBay,amazon] Show more

Webkul Helpdesk Support-UVdesk is a comprehensive helpdesk solution designed to centralize customer support inquiries across multiple channels. With seamless integration with Shopify, merchants can effortlessly access order details for real-time order validation and manage multiple Shopify stores from a single platform. The app offers personalized templates and automated workflows to enhance efficiency and reduce response times, allowing support teams to deliver faster and more effective solutions. UVdesk ensures streamlined customer support management by providing a unified dashboard for monitoring inquiries and evaluating support staff performance. This enhanced oversight helps boost productivity and fosters better customer relationships. Additionally, features like custom forms allow customers to easily submit queries directly from the Shopify storefront, resulting in a smoother support experience. Overall, Webkul Helpdesk Support-UVdesk is an invaluable tool for businesses looking to optimize their customer support processes and elevate customer satisfaction.

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Social media integration

Ticket conversion

Marketplace integration

Service ticket management

Support workflow automation

Multi-channel support

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x‑elephant

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Leverage AI to address customer inquiries, improving customer Show more

Elephant AI is an innovative application designed to support international businesses by delivering top-notch customer service. Utilizing advanced multilingual capabilities, this app provides instant and precise responses to customer inquiries, ensuring a seamless user experience across different languages and cultural contexts. Its integration with Shopify makes it an essential tool for e-commerce platforms, addressing both pre-sales and post-sales questions, which helps in improving conversion rates and reducing return rates. The app learns and adapts over time by analyzing historical conversations, enhancing its effectiveness with continuous use. With its ability to provide answers through various modalities, Elephant AI caters to diverse customer needs, ensuring that interactions are both engaging and informative. Furthermore, the app's backend management of conversations allows businesses to gain insights into user preferences and behavior, ultimately offering intelligent product recommendations that drive sales.

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Shopify integration

Self-learning ai

Real-time answers

Multilingual responses

Backend conversation management

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Mystery Price Inquiry

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"Facilitate customer inquiries via WhatsApp on product pages effortlessly."

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COD Order SMS Verifier Master

$5-$9 / Month

8.2

2 Reviews

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Use this app to confirm COD orders in Pakistan

Quick setup

Sms confirmation

Pending verification

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Moose: COD IVR Order Verifier

$14.99 / Month

8.2

1 Reviews

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Use this app to verify COD orders via automated IVR calls. Show more

Moose: COD IVR Order Verifier is a powerful tool designed to streamline the order verification process in your store, helping to save time and resources. By automating the verification through automated IVR calls, the app dramatically reduces the number of fraudulent or bogus orders, enhancing the reliability of your order system. Customers receive calls to confirm or cancel their orders, offering a seamless and efficient way to validate transactions without manual intervention. The app boasts a user-friendly installation process, allowing you to set it up quickly and manage the settings with ease. Flexibility is key, and Moose provides customizable billing plans to fit your budget needs. With full control over its features, you can tailor the app to align perfectly with your business requirements, ensuring peace of mind and operational efficiency.

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Easy installation

Automated ivr verification

Order cancellation

Order confirmation

Reduce bogus orders

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Vaayu Carbon Analyzer

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Carbon Calculation and Reduction for Online Retailers. Show more

Vaayu Carbon Analyzer is an innovative app designed to help businesses track and manage their carbon emissions, focusing on reducing their overall carbon footprint. By seamlessly integrating with Shopify, the app collects real-time shipment data and calculates the carbon emissions associated with outbound deliveries. This accurate data provides businesses with a detailed breakdown of their carbon footprint across various emissions modules, offering insights into areas where reductions can be made. Vaayu not only highlights the current carbon impact but also suggests practical reduction measures that can be implemented to lower emissions effectively. By using Vaayu, businesses can communicate their sustainability efforts transparently, demonstrating their commitment to environmental responsibility. This tool is essential for companies aiming to make a positive impact on the planet by understanding and minimizing their carbon emissions.

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Track carbon footprint

Real-time shipment data

Emission calculations

Reduction measures

Emissions breakdown

Connects with shopify

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Vamaship: eCommerce Shipping

6.3

21 Reviews

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One Stop Shipping Solution for all Ecommerce Needs Show more

Vamaship: eCommerce Shipping is a comprehensive solution designed to streamline the logistics of Indian businesses, particularly those in the e-commerce and direct-to-consumer (D2C) sectors. This app enables seamless order management and fulfillment through a unified platform, allowing users to integrate their Shopify stores effortlessly. With access to a vast network of over 30 courier partners, Vamaship covers more than 28,000 pincodes across India, ensuring extensive reach and reliable service. The app offers optimized Cash on Delivery (COD) services, boasting lower Return to Origin (RTO) rates to enhance profitability. Its automated shipping and RTO management features save time and reduce manual tasks, while real-time communication with buyers keeps them informed and satisfied. The smart courier recommendation tool helps businesses choose the best shipping partners based on various parameters, ensuring efficiency and cost-effectiveness.

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Real-time communication

Courier integration

Order management

Rto management

Cod optimization

Courier recommendation

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Maestro Products Scheduler

$9.49 / Month

9.1

2 Reviews

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Automate product updates for efficient store management and error reduction.

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POWR: Customer Support Request

$9.99-$89.99 / Month

7.1

3 Reviews

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Simplify your customer support & customer service inquiries Show more

POWR: Customer Support Request is a streamlined solution designed to simplify the way businesses handle customer service inquiries. By eliminating the complexities and costs associated with traditional helpdesk software, this app offers an accessible alternative for businesses seeking to enhance customer retention through exceptional service. Even if you’re using platforms like Zendesk or Salesforce, POWR seamlessly integrates to ensure your support system remains cohesive and efficient. With features such as instant submission alerts, custom auto-responder emails, and a centralized dashboard, managing support requests becomes a breeze. The app also allows for advanced customization, including the use of conditional logic to appropriately segment customers and tailor the support request flow. POWR empowers businesses to focus on building strong customer relationships without getting bogged down by technical barriers.

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Conditional logic

Centralized dashboard

Crm integration

Instant alerts

Custom auto-responder

Advanced controls

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XB FAQs

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Streamline support with multilingual FAQs and SEO optimization

Seo optimization

Instant search

Multilingual faqs

Unlimited q&a

Product page display

Interface customization

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Vakaufa ‑ AI Salesperson

$1 / Month

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Cut support inquiries with 24/7 in-store customer guidance Show more

Vakaufa ‑ ChatGPT Salesman is an indispensable tool designed to enhance your customers' shopping experience by providing immediate, in-store guidance. This app reduces the burden of repetitive support queries, allowing your team to focus on more critical tasks. Ideal for merchants seeking to cut down on customer support costs, it offers instant, on-page answers and tips, simplifying the buying process and boosting customer satisfaction. Whether your store is a small boutique or a large retail operation, this app can help streamline sales and increase conversions. It adeptly learns about your products to provide precise and helpful guidance, instantly addressing queries about shipping costs, payment terms, and more. With its ability to route customers to a real agent when necessary, Vakaufa ensures seamless, 24/7 customer interaction, all while maintaining polite, human-like responses.

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Instant answers

In-store guidance

Product learning

24/7 operation

Redirect to agent

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POWR: FAQ Page | Help Center

$3.49-$89.99 / Month

9.1

239 Reviews

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Improve product descriptions w/ easy-to-customize product FAQs Show more

POWR: FAQ & Help Center is a dynamic app designed to enhance customer support and boost sales by enabling businesses to create customized, SEO-optimized FAQs effortlessly. This tool allows you to address common customer queries—such as shipping details and return policies—directly on your product pages, resulting in swifter sales cycles and a decrease in support ticket volume. With no coding experience required, you can tailor the design to align with your brand's style. The app further enriches user experience by allowing the addition of links, images, and videos to your FAQs, coupled with mouse-over effects for interactive engagement. Its SEO-friendly nature helps improve your site's organic search traffic, while space-saving features like half-width sections keep your pages tidy. An embedded search bar ensures customers can find the information they need swiftly, making POWR an indispensable tool for an elevated customer service experience.

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Mouse-over effects

Search bar

Customizable faqs

Seo-optimized

Media support

Half-width sections

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Supermoon: AI Customer Support

$19-$299 / Month

8.2

9 Reviews

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The AI-powered inbox for growing teams Show more

Supermoon is a cutting-edge mobile application designed to enhance your stargazing and lunar observation experiences. With an intuitive interface, Supermoon provides real-time updates on lunar phases, eclipse events, and celestial happenings. Users can explore detailed lunar maps and receive personalized notifications for optimal viewing times based on their location. The app's augmented reality feature allows users to point their device at the sky to easily identify stars, constellations, and planets. Additionally, Supermoon offers an educational section with articles and fun facts about the moon and outer space. Perfect for both amateur astronomers and seasoned stargazers, Supermoon brings the wonders of the night sky straight to your fingertips.

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Performance analytics

Centralized communication

Team collaboration

Automated workflow

Ai response suggestions

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HeiChat: ChatGPT Sales Chatbot

$19.9-$299 / Month

9.2

72 Reviews

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Advanced AI, reply to customer inquiries within seconds. Show more

HeiChat: ChatGPT Sales Chatbot is an innovative AI-powered sales assistant designed to enhance customer engagement and streamline service. Built on advanced AI models such as ChatGPT (GPT-3.5 & GPT-4) and Claude 3 Opus, it operates 24/7 to transform general inquiries into valuable sales opportunities. This chatbot excels in handling common customer service queries, such as “Where is my order?” by providing accurate and timely responses. It offers comprehensive support on store policies, discounts, and shipping details, potentially taking over roles traditionally managed by human service representatives. With the capability to upload PDF/TXT files, HeiChat expands its knowledge base, allowing customization to train a dedicated service robot tailored to your store's needs. It supports over 95 languages, including English, Spanish, and Mandarin, ensuring effective communication across diverse customer bases. Additionally, HeiChat keeps abreast of real-time product listings and changes, making it a vital tool for dynamic inventory management.

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Multilingual support

Track orders

24/7 support

Trainable ai

Reply within seconds

Convert inquiries

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OT: WhatsApp Chat & FAQ

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Enhance your customer support via WhatsApp Chat and FAQ Show more

OT: WhatsApp Chat & FAQ is a versatile app designed to streamline customer support and enhance user experience by enabling instant communication through WhatsApp. With this app, businesses can quickly redirect customers to WhatsApp for immediate assistance, improving response times and satisfaction. The app allows customization of the helpdesk widget to seamlessly integrate with the business's theme, creating a cohesive and pleasant visual experience for users. Additionally, the infinite FAQ database helps businesses efficiently address common customer inquiries by creating tailored frequently asked questions. This feature not only boosts customer satisfaction but also supports increased conversion rates by ensuring timely and informative responses. Users can also customize working hours and automate holiday messages, ensuring consistent communication. Overall, OT: WhatsApp Chat & FAQ is a comprehensive solution to enhance customer interaction, satisfaction, and business efficiency.

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Whatsapp integration

Customizable helpdesk

Infinite faq database

Quick support redirection

Holiday messages

Storefront customization

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UnanimityAI

$99-$399 / Month

8.2

2 Reviews

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Automate support with AI centralizing inquiries for efficiency Show more

UnanimityAI is a cutting-edge application designed to revolutionize customer support by consolidating inquiries from platforms like WhatsApp, Instagram, and Gmail into a single unified interface. This powerful tool streamlines ticket management by automatically routing complex issues to designated team members and employs advanced AI to provide immediate, context-aware responses. Perfect for expanding businesses and overloaded support teams, UnanimityAI significantly reduces response times and boosts customer satisfaction, allowing teams to prioritize more strategic initiatives. The AI assistant not only drafts efficient responses for routed tickets but also optimizes order management by retrieving and updating order details. Embrace a simplified support process and elevate your service efficiency with UnanimityAI. With smart routing functions, this app ensures seamless coordination and manages customer interactions with unprecedented ease.

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Smart routing

Automated order management

Centralized inquiries

Ai instant responses

Streamlined ticket management

Efficient draft responses

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C‑EDD: Estimated Delivery Date

$4.98-$8.98 / Month

8.2

672 Reviews

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Display EDD on product pages to increase sales conversions Show more

Estimated Delivery Date - Plus is a powerful tool designed to enhance consumer trust and boost sales conversions by providing clear delivery expectations on your e-commerce platform. The app allows you to display estimated delivery dates prominently on the product, cart, and checkout pages, thereby reducing customer inquiries and enhancing the shopping experience. It offers versatile configuration options, enabling you to set delivery date ranges and messages based on individual products, categories, or countries. The app supports multiple languages and countries, making it versatile for international stores. With built-in order preparation and delivery date calculation, it accounts for the visitor’s time zone or a time zone set by the store owner. No coding skills are required as the app is fully customizable to fit your store's design. Through transparency in delivery timelines, this app helps stores minimize support requests and drives stronger consumer trust, ultimately leading to increased sales.

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Multi-language support

Translation capabilities

Multi-page display

Customizable date settings

Time zone calculations

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Estimated Delivery Date: EOD

$1.99 / Month

9.2

93 Reviews

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Order dispatch and delivery date estimate message for products Show more

Estimated Delivery Date: EOD is a powerful app designed to enhance user experience and boost conversion rates by providing precise delivery estimates on your product, cart, and checkout pages. This tool allows you to display both estimated dispatch and delivery dates, creating transparency and trust with your customers. It includes useful features such as an unlimited estimated delivery date option accompanied by an urgency countdown timer to encourage faster purchasing decisions. The app automatically adjusts to the visitor's timezone for accurate delivery predictions and can factor in week-off days and business holidays. You can target all or specific products and override existing settings to fit varying needs effortlessly. With fully customizable templates for messages, date formats, styles, and languages, Estimated Delivery Date: EOD is easy to set up and use, making it an essential tool for any e-commerce business.

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Customizable templates

Easy setup

Countdown timer

Exact delivery date

Timezone calculation

Holiday settings

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SB Estimated Delivery Date‑ETA

$3.99-$9.99 / Month

8.8

334 Reviews

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Estimated Delivery Date Range & EDD Shipping Countdown Timer Show more

Estimated Delivery Date - ETA is a versatile app designed to enhance customer satisfaction by providing accurate shipping date information across various stages of the purchasing process. With this app, merchants can display animated delivery dates on unlimited products, as well as on the cart, checkout, success page, and order emails, without any limits or additional fees. It allows merchants to customize delivery messages in any language and set specific delivery dates based on criteria like product collections, country, inventory levels, and more. The app calculates shipping dates in the customer’s local time zone and can display an expected delivery date range to keep customers well-informed. Offering 30+ templates and options for personalization and translation, the app also includes a dashboard to track engagement with estimated delivery times, impressions, and total saved minutes. Merchants can further configure lead days, cut-off times, countdown timers, and holidays, ensuring a seamless and transparent shopping experience for their customers.

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Dashboard with metrics

Animated eta messages

Unlimited product support

Customizable per product/collection/country/inventory/zipcode/vendor/tag/warehouse

Multi-language delivery messages

Local timezone adjustments

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Shopify Support inquiries reduction apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 1 Apps

Ozaz Tracking

Webkul Helpdesk Support‑UVdesk

x‑elephant

Mystery Price Inquiry

COD Order SMS Verifier Master

Moose: COD IVR Order Verifier

Vaayu Carbon Analyzer

Vamaship: eCommerce Shipping

Maestro Products Scheduler

POWR: Customer Support Request

XB FAQs

Vakaufa ‑ AI Salesperson

POWR: FAQ Page | Help Center

Supermoon: AI Customer Support

HeiChat: ChatGPT Sales Chatbot

OT: WhatsApp Chat & FAQ

UnanimityAI

C‑EDD: Estimated Delivery Date

Estimated Delivery Date: EOD

SB Estimated Delivery Date‑ETA