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Customer reviews: SuperFaktúra | Integration

Develop by Make It Easy!

Reviews (11)

Overall rating
5

What Merchants Think

Merchants generally regard "SuperFaktúra | Integration" as a useful and reliable tool for integrating SuperFaktúra with their systems, particularly those using Shopify. The app has received praise for its efficient functionality and strong, supportive customer service, although some concerns have been raised regarding initial issues and connectivity problems.

Key Strengths

  • Excellent customer support, particularly from the team led by Bence.
  • Intuitive interface facilitating quick setup and ease of use.
  • Effective at integrating SuperFaktúra with Shopify and other systems.
  • Automated billing and data transfer saving time and reducing errors.
  • Comprehensive analytics tools for tracking cash flow and performance.

Common Concerns

  • Initial setup issues and some integration problems.
  • Occasional delays in customer support response time.
  • Initial bugs that required intervention from the support team.

Final Thoughts

"SuperFaktúra | Integration" is recognized for its overall positive impact on e-commerce operations, particularly in simplifying invoicing and client management tasks. Despite some early-stage obstacles, the responsive customer service and continuous improvements contribute to a favorable reception among users.

Teenwear.eu

Jan 29, 2025  on Shopify

UPDATE DECEMBER 2024: After contacting them, they were very helpful. They admitted their mistake and promised to provide all the missing invoices. I also received 6 months free as an apology, which I really appreciate. I hope this integration will now work as it should, and I can definitely recommend this app to everyone. ‏‏‎ ‎ ‏‏‎ ‎ ORIGINAL REVIEW 2*: After using this app for three months, I found out it doesn’t work correctly. Some of my orders didn’t transfer to Superfaktúra through the integration, which caused a lot of problems in my accounting. Now I have to spend days fixing everything manually, which is very frustrating. If I didn’t already have a yearly subscription to Superfaktúra, I would look for another solution. Customer support is also not that fast. The app has a good idea, but it caused me more trouble than help. I can only give it 2 stars because it broke my accounting system.

mioWell SK

Jan 06, 2025  on Shopify

Aplikácia funguje bez problémov, aj keď má ešte priestor na vylepšovanie a implementácie ďalších funkcií. Support je vynikajúci! Bence vie ochotne poradiť so všetkým.

Teenwear.eu

Jan 04, 2025  on Shopify

UPDATE: After contacting them, they were very helpful. They admitted their mistake and promised to provide all the missing invoices. I also received 6 months free as an apology, which I really appreciate. I hope this integration will now work as it should, and I can definitely recommend this app to everyone. ‏‏‎ ‎ ‏‏‎ ‎ ORIGINAL REVIEW 2*: After using this app for three months, I found out it doesn’t work correctly. Some of my orders didn’t transfer to Superfaktúra through the integration, which caused a lot of problems in my accounting. Now I have to spend days fixing everything manually, which is very frustrating. If I didn’t already have a yearly subscription to Superfaktúra, I would look for another solution. Customer support is also not that fast. The app has a good idea, but it caused me more trouble than help. I can only give it 2 stars because it broke my accounting system.

RDM Garáž - eshop

Nov 17, 2024  on Shopify

Good suport and great app

Standart

Nov 05, 2024  on Shopify

Useful app and supportive team! We've been searching for a reliable SuperFaktura integration for years, and I believe we've finally found it. Fingers crossed that the collaboration with the Make it Easy team continues to go as smoothly as it has so far!

Avalima

Nov 03, 2024  on Shopify

Works well!

Belora

Oct 23, 2024  on Shopify

An excellent tool . Its intuitive interface allows for quick invoicing, client management, and payment tracking. Automated billing features save time. The app's built-in analytics help track cash flow and performance with ease. If you're looking for a reliable, user-friendly invoicing solution, this app is a fantastic choice!

Spribehem.cz

Aug 22, 2024  on Shopify

App works great with Superfaktura. Very helpful support. If you want to use shopify with superfaktura it´s not better app.

Microgreens Slovakia

Aug 11, 2024  on Shopify

I recently had the pleasure of working with the company Make it Easy and its owner, Bence, who provided fantastic support in resolving a significant issue we were facing. The problem occurred with the automatic sending of invoices due to a rare bug while connecting two external systems of Superfaktura and the Make it easy modul. What stood out about Bence was his promptness and reliability. He consistently responded quickly and was incredibly accommodating, friendly, and professional throughout the process. Despite several attempts to fix the issue, the problem persisted, but Bence and his team were relentless and did not give up. Their dedication and persistence paid off as they eventually identified and resolved the fault. Once the issue was fixed, the service began to function perfectly. The result was seamless and efficient invoice processing, thanks to Bence and his team's hard work and commitment. I highly recommend Make it Easy to anyone in need of reliable and professional support. Their exceptional customer service and determination to solve problems are truly commendable. Koszonom Szepen Bence !

horamy.sk

Apr 14, 2024  on Shopify

Finally public app which connect superfaktura and shopify! App is working just fine, installation takes about 3 minutes. I really appreciate amazing support from Bence and his team. Good job guys!

ralpu.cz

Apr 04, 2024  on Shopify

Roky som čakal na jednoduchú aplikáciu, ktorá by zjednodušila prenos dát z objednávok v Shopify do SuperFaktúry. Táto apka automaticky prenáša údaje o zákazníkoch a detaily objednávok, vrátane cien a zľav, čím eliminuje potrebu ručného vytvárania faktúr a znižuje šancu na chyby. Jej použitie tiež prináša výraznú úsporu času. Nastavenie apky je vďaka jasným inštrukciám veľmi jednoduché a rýchle. Umožňuje napríklad aj explicitné určenie, pod ktorým čísleným radom sa má vytvoriť faktúra. V prvotných štádiach som narazil na menšie chybky, ale promptná podpora od vývojára ich vždy rýchlo vyriešila. Zhrnuté a podčiarknuté - konečne apka, ktorá ušetrí tony času prevádzkovateľom e-shopov pri tvorení faktúr.

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