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Customer reviews: SuperFaktúra • Integration

Develop by Shopify

Reviews (24)

Overall rating
5

What Merchants Think

Merchants generally regard "SuperFaktúra | Integration" as a useful and reliable tool for integrating SuperFaktúra with their systems, particularly those using Shopify. The app has received praise for its efficient functionality and strong, supportive customer service, although some concerns have been raised regarding initial issues and connectivity problems.

Key Strengths

  • Excellent customer support, particularly from the team led by Bence.
  • Intuitive interface facilitating quick setup and ease of use.
  • Effective at integrating SuperFaktúra with Shopify and other systems.
  • Automated billing and data transfer saving time and reducing errors.
  • Comprehensive analytics tools for tracking cash flow and performance.

Common Concerns

  • Initial setup issues and some integration problems.
  • Occasional delays in customer support response time.
  • Initial bugs that required intervention from the support team.

Final Thoughts

"SuperFaktúra | Integration" is recognized for its overall positive impact on e-commerce operations, particularly in simplifying invoicing and client management tasks. Despite some early-stage obstacles, the responsive customer service and continuous improvements contribute to a favorable reception among users.

D.N.A

Nov 30, 2025  on Shopify

Již na třetím e-shopu, funguje skvěle.

Miselita.sk

Nov 28, 2025  on Shopify

Super všetko funguje ako má :)

TagMe

Nov 27, 2025  on Shopify

Super!

WELLDRUM s.r.o.

Nov 25, 2025  on Shopify

Všetko funguje ako má, prepojenie je super, ďakujeeem a odporúčam

NØIRTEK

Nov 17, 2025  on Shopify

Bezchybná aplikace, používáme již na třetím e-shopu a je výborná

Outdoorline

Nov 05, 2025  on Shopify

GPerformance

Sep 26, 2025  on Shopify

We are fully satisfied with the app and can recommend it to other e-commerce businesses that use Superfaktura.

Zenea | Filtrácia vody pre zdravú pokožku

Aug 31, 2025  on Shopify

UPDATED: The developers managed to solve the issue within a few days. I recommend it for store owners using Superfaktura. Thank you. The app works well overall and has a lot of potential, but there is one serious issue for merchants in Slovakia and the Czech Republic or elsewhere where COD is accepted. When an order is paid by Cash on Delivery, the invoice is generated with the order date instead of the delivery/payment date. This causes problems with VAT compliance and makes it very difficult to use for COD sales. Also it can be very time consuming to fix this manually. Support is also quite slow, which makes it harder to resolve these issues quickly. If the invoicing logic for COD could be adjusted to reflect the correct delivery/payment date, this app would be a great solution. I really hope the team addresses this, because otherwise the app is very solid.

Lelux Company s. r. o.

Aug 05, 2025  on Shopify

LimitlessBioChem

Jul 24, 2025  on Shopify

DORUZOVA

Jul 02, 2025  on Shopify

Works great! Easy integration, active support.

Nint

Jun 04, 2025  on Shopify

Working perfectly, everything is super clear, I recommend this app.

Kucherenko.art

May 21, 2025  on Shopify

Great app, great support

svahy.com

Apr 28, 2025  on Shopify

Update April 2025: After reaching out to them, they were very helpful and responsive. They have begun developing a new POS integration feature for us, which was not previously part of their offering. Previous review: 3/5 stars Their app doesn't work with POS integration.

THRIVO

Mar 03, 2025  on Shopify

I recommend the app. They addressed all the issues I had, and Ben was very helpful.

Teenwear.eu

Jan 29, 2025  on Shopify

UPDATE DECEMBER 2024: After contacting them, they were very helpful. They admitted their mistake and promised to provide all the missing invoices. I also received 6 months free as an apology, which I really appreciate. I hope this integration will now work as it should, and I can definitely recommend this app to everyone. ‏‏‎ ‎ ‏‏‎ ‎ ORIGINAL REVIEW 2*: After using this app for three months, I found out it doesn’t work correctly. Some of my orders didn’t transfer to Superfaktúra through the integration, which caused a lot of problems in my accounting. Now I have to spend days fixing everything manually, which is very frustrating. If I didn’t already have a yearly subscription to Superfaktúra, I would look for another solution. Customer support is also not that fast. The app has a good idea, but it caused me more trouble than help. I can only give it 2 stars because it broke my accounting system.

mioWell SK

Jan 06, 2025  on Shopify

Aplikácia funguje bez problémov, aj keď má ešte priestor na vylepšovanie a implementácie ďalších funkcií. Support je vynikajúci! Bence vie ochotne poradiť so všetkým.

Teenwear.eu

Jan 04, 2025  on Shopify

UPDATE: After contacting them, they were very helpful. They admitted their mistake and promised to provide all the missing invoices. I also received 6 months free as an apology, which I really appreciate. I hope this integration will now work as it should, and I can definitely recommend this app to everyone. ‏‏‎ ‎ ‏‏‎ ‎ ORIGINAL REVIEW 2*: After using this app for three months, I found out it doesn’t work correctly. Some of my orders didn’t transfer to Superfaktúra through the integration, which caused a lot of problems in my accounting. Now I have to spend days fixing everything manually, which is very frustrating. If I didn’t already have a yearly subscription to Superfaktúra, I would look for another solution. Customer support is also not that fast. The app has a good idea, but it caused me more trouble than help. I can only give it 2 stars because it broke my accounting system.

RDM Garáž - eshop

Nov 17, 2024  on Shopify

Good suport and great app

Standart

Nov 05, 2024  on Shopify

Useful app and supportive team! We've been searching for a reliable SuperFaktura integration for years, and I believe we've finally found it. Fingers crossed that the collaboration with the Make it Easy team continues to go as smoothly as it has so far!

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