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Customer reviews: SuperFaktúra • Integration

Develop by Shopify

Reviews (18)

Overall rating
5

What Merchants Think

Merchants generally regard "SuperFaktúra | Integration" as a useful and reliable tool for integrating SuperFaktúra with their systems, particularly those using Shopify. The app has received praise for its efficient functionality and strong, supportive customer service, although some concerns have been raised regarding initial issues and connectivity problems.

Key Strengths

  • Excellent customer support, particularly from the team led by Bence.
  • Intuitive interface facilitating quick setup and ease of use.
  • Effective at integrating SuperFaktúra with Shopify and other systems.
  • Automated billing and data transfer saving time and reducing errors.
  • Comprehensive analytics tools for tracking cash flow and performance.

Common Concerns

  • Initial setup issues and some integration problems.
  • Occasional delays in customer support response time.
  • Initial bugs that required intervention from the support team.

Final Thoughts

"SuperFaktúra | Integration" is recognized for its overall positive impact on e-commerce operations, particularly in simplifying invoicing and client management tasks. Despite some early-stage obstacles, the responsive customer service and continuous improvements contribute to a favorable reception among users.

Zenea | Filtrácia vody pre zdravú pokožku

Aug 19, 2025  on Shopify

The app works well overall and has a lot of potential, but there is one serious issue for merchants in Slovakia and the Czech Republic or elsewhere where COD is accepted. When an order is paid by Cash on Delivery, the invoice is generated with the order date instead of the delivery/payment date. This causes problems with VAT compliance and makes it very difficult to use for COD sales. Also it can be very time consuming to fix this manually. Support is also quite slow, which makes it harder to resolve these issues quickly. If the invoicing logic for COD could be adjusted to reflect the correct delivery/payment date, this app would be a great solution. I really hope the team addresses this, because otherwise the app is very solid.

Teenwear.eu

Dec 12, 2024  on Shopify

After using this app for three months, I found out it doesn’t work correctly. Some of my orders didn’t transfer to Superfaktúra through the integration, which caused a lot of problems in my accounting. Now I have to spend days fixing everything manually, which is very frustrating. If I didn’t already have a yearly subscription to Superfaktúra, I would look for another solution. Customer support is also not that fast. The app has a good idea, but it caused me more trouble than help. I can only give it 2 stars because it broke my accounting system.

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