App used to work perfectly fine, but since today we get the error that we have reached our limit even though we should have 45 invoices left according to the app. Support has not responded within 6 hours, the only work around is to upgrade and pay more.... Quite disappointing experience

We have been using Sufio for over two years, and until recently, the invoice and credit export functionality worked efficiently. However, we are now experiencing significant delays, with CSV export emails taking hours to arrive. We understand that the system is being upgraded, but timely access to these downloads is critical for managing daily business transactions. We would greatly appreciate a solution or an interim measure to ensure exports can be accessed promptly while the upgrade is in progress. Reliable support is essential for businesses like ours that depend on these functions daily.

Great application and even greater support. These people really provide an answer not just a reply. Highly recommended

Great app—works perfectly and does exactly what it promises. The support team is fast, friendly, and very helpful. Highly recommend!

Great app, and even greater support. I would like to see duties/tariffs being displayed as line items in invoices/receipts.

A very helpful App for our business. The Control over the invoicing and design is very flexible and provides alternatives and meets our region very well.

I am not only extremely satisfied with the app itself but also with the outstanding support team behind it — especially our account manager, Lewis!! These are people who genuinely treat your problems as their own and go above and beyond to resolve issues and provide assistance. Their dedication and service truly deserve respect and recognition. It is a great feeling to work with a team we can genuinely count on.

Sufio has completely streamlined our invoicing process in Shopify. The app is beautifully designed, easy to use, and packed with smart features that save us hours every week. From automated invoice creation to flawless customization, everything works exactly as promised. The highlight, however, is the outstanding support team — lightning-fast replies, deep product knowledge, and genuine commitment to solving any issue. They make you feel like a valued partner, not just a customer. Absolutely 5 stars!

Suffio Support are a great help, they are quick to respond and I have found Veronika really helpful and easy to communicate with.

Absolutely fantastic app with more functionality than first meets the eye. To top this off the customer support is absolutely amazing! Incredibly helpful and friendly staff.