Taranker.Com Logo
Sufio: Professional Invoices logo

Customer reviews: Sufio: Professional Invoices

Develop by Sufio

Reviews (575)

Overall rating
4.8

What Merchants Think

Merchants generally have a positive impression of "Sufio: Professional Invoices". The app is praised for its user-friendly interface and customization options, making it a valuable tool for Shopify stores. Many merchants highlight the excellent customer support, which is often described as responsive, knowledgeable, and helpful in addressing specific invoicing needs and technical issues. However, a few users have noted concerns regarding pricing and some limitations in functionality.

Key Strengths

  • Outstanding customer support, often mentioned by name and praised for responsiveness and expertise.
  • User-friendly and easy to set up, with quick installation and intuitive design.
  • Customizable invoicing options, allowing for personalization and specific requirements.
  • Automatic invoicing and VAT handling features.
  • Effective for B2B orders and integration with non-Shopify Plus stores.

Common Concerns

  • Pricing issues, with some users reporting unexpected charges.
  • Interface limitations, such as searching by order or invoice number.
  • Limited functionality with certain invoice template designs and customizations.
  • Some users experiencing issues with currency symbols not displaying correctly.

Final Thoughts

"Sufio: Professional Invoices" is highly regarded for its ease of use, customizable features, and superior customer service. Despite some concerns regarding its pricing model and certain interface limitations, the app is overall a robust solution for managing invoicing needs, making it a recommended choice for Shopify merchants seeking a reliable invoicing tool.

Hylo US B2B

Mar 28, 2025  on Shopify

This app has allowed us to transform our B2B processes, allowing us to seriously improve our offering and professionalism to our customers. I can say without a doubt that the support from Lewis and the team has been some of the best we have ever experienced from a Shopify app partner. We have had incredible support during the onboarding process, and despite some quite niche requests from our side, Lewis and the Sufio team have continually delivered. They have been a pleasure to work with and we will continue to partner with Sufio for a long time.

TroubadourB2B

Mar 24, 2025  on Shopify

Great app and great service! They assisted massively with the roll out and made customisations we needed to the invoices.

Integrative Health

Mar 21, 2025  on Shopify

I was expecting a difficult setup but Lewis from customer service did an awesome job. Still waiting for better filter features for exports of the invoices ;) Frederiek

Chamaye

Mar 12, 2025  on Shopify

Super application qui permet de professionnaliser la facturation, avec beaucoup de choix dans la personnalisation du modèle. Nous avons voulu customiser encore davantage et le service client s'est montré très réactif et efficace. Je recommande

The Underfloor Heating Store

Mar 07, 2025  on Shopify

Quality app - this ensures all of our customers have visibility and access to their invoices at any time and reduces emails/telephone calls to our team. Really smart app with great UI and customisation options.

Kaliteas

Mar 05, 2025  on Shopify

Top Support und die einzige App, die komplette Rechnungs-Exporte nach Monat, Jahr und mehr ermöglicht. Die Rechnungen lassen sich einfach anpassen, und selbst das Standard-Template sieht professionell aus. Die Einrichtung war super einfach – nach dem Testen von 10 anderen Apps habe ich endlich die perfekte Lösung gefunden!

CPAP Victoria

Feb 28, 2025  on Shopify

This company (SUFIO) provides incredible customer service and offers a variety of products to suit all businesses. We could not be happier integrating them into our Shopify Plus platform.

OlvLimits

Jan 15, 2025  on Shopify

Great customer service. I had a specific request in relation to tax exemptions, and they provided a custom solution within a day.

CLUB 24

Jan 15, 2025  on Shopify

Sufio has been amazing! Their team helped me customize everything exactly as I needed, and now it works perfectly. The support was quick, friendly, and super helpful. Highly recommend Sufio for anyone looking for seamless invoicing solutions!

MADEROFRANCE

Jan 14, 2025  on Shopify

Application très fluide et facile à paramétrer. Service client réactif et professionnel, je recommande sans hésiter

Game On Board

Jan 12, 2025  on Shopify

Really a terrible experience! They advertise that you will pay $49 per month, and then I found myself charged a whopping €160 for just one month! I find this practice truly unfair! Be cautious and look for better alternatives on Shopify; there are more affordable and honest invoicing apps out there...

Fishe and Lilly

Dec 04, 2024  on Shopify

Really frustrating interface that doesn't allow you to search by order number or invoice number. Also very expensive for the functionality. Actively looking for a replacement...

Ra Optics

Nov 25, 2024  on Shopify

Excellent customer support. Invoices were auto-generated for all of our orders, rapidly exceeding our plan's limit. We only need to generate a handful of invoices, either for B2B orders or when B2C customers request this. Lewis set up a custom rule in our account to only auto-generate invoices for orders with the tag "wholesale" and removed the limit on our account (because we had exceeded the invoice limit) so that we could manually generate invoices again for B2C orders not containing the "wholesale" tag. All of this happened within under 5 minutes, hence I'm leaving this review. Very impressed!

Getriebeshop24

Nov 25, 2024  on Shopify

Super Produkt und genau das was wir benötigen. Nicht zu viel nicht zu wenig. Der Support ist ebenfalls Top! Schnelle Rückmeldung zur jeder Zeit.

BELIEFLORE

Oct 31, 2024  on Shopify

Tolle App.... Toller Support.... Egal wenn mal irgendein Problem auftauchen sollte, oder eine Frage auftaucht … Es wird einem schnell und unkompliziert geholfen !!!! Ich bin froh mich für diese Rechnungsapp entschieden zu haben.

DSV Games

Oct 21, 2024  on Shopify

Sufio is a great addition for working with B2B orders on non-shopify plus stores. Being able to (auto) create Invoices for certain orders (based on tags) and being able to fully modify/clone/delete them afterwards is great. Also useful for keeping track what invoices are paid, and what invoices are sill waiting for payments. Support is quick and effective.

The Herbtender

Oct 17, 2024  on Shopify

The Sufio Professional Invoicing App is user-friendly, easy to set up, and offers great features like automatic invoicing. The customer support is prompt and helpful.

Stálsmíði.is

Oct 14, 2024  on Shopify

By far the best invoicing software for Shopify. Helps a lot with VAT and allows us to send quotes for bigger orders.

Medisa

Oct 06, 2024  on Shopify

Sufio has been excellent for our Shopify invoicing. It's easy to use, syncs seamlessly, and the customer service is always helpful. Highly recommend!

seedme

Sep 24, 2024  on Shopify

Great app for invoicing. I also needed to be able to edit and enter lot numbers and be able to extract reports with the added field. Sufio helped me get exactly what I was looking for. Quick communication.

Scroll to Top