The best app for automatic invoices to be sent once a customer has purchased, the layout and design is fully customizable and very easy to use. The app support is fantastic, they have been so helpful when needing some customization! Highly recommend.

Great app, great people. easy to install. document templates are great customization options are plenty. Adding some custom text to documents is super simple if you know a bit of HTML. Support is fast and to the point. Special thanks to Djimi and Olivia for helping us setup some custom logic to process our documents.

We have been using Sufio for over two years, and for most of that time the invoice and credit export functionality worked smoothly. Recently, we began experiencing significant delays, with CSV export emails taking hours to arrive. Since then, Sufio has incorporated a new mechanism that has noticeably improved the process. Exports are now arriving much more promptly, and this has made a meaningful difference in keeping our workflow running efficiently. We appreciate the improvements and the continued support, as reliable performance is crucial for businesses like ours that depend on these functions every day.

Great solution to go around the basic missing feature of shopify to send an invoice automatically to our customers.... Sufio has always answered very fast if we had problems configuring the invoice part. Very happy with this app.

We’ve been using Sufio for our Shopify store INSELWiNKEL (based on Spiekeroog Island, Germany) and couldn’t be happier. The team handled an individual request — adding a simple SEPA payment QR code for our invoices — within just one day. Fast, professional, and solution-oriented support. Exactly how great service should be. Highly recommended!

I was stuck with a few things that needed to be tweaked to my processes. The email support from Olivia was outstanding. Thank you Olivia and Sufio

Je n'ai jamais vu un service client aussi réactif et efficace. J'ai collaboré avec Olivia qui a fait son possible pour répondre à mes demandes qui étaient assez élaborées et problématiques. Je recommande vivement

Professional, reliable, and incredibly easy to use. Sufio makes invoicing effortless and on-brand, and I especially value the localization in multiple EU languages—it makes everything feel seamless and tailored to my business. A truly outstanding app that delivers exactly what it promises.

App used to work perfectly fine, but since today we get the error that we have reached our limit even though we should have 45 invoices left according to the app. Support has not responded within 6 hours, the only work around is to upgrade and pay more.... Quite disappointing experience

We have been using Sufio for over two years, and until recently, the invoice and credit export functionality worked efficiently. However, we are now experiencing significant delays, with CSV export emails taking hours to arrive. We understand that the system is being upgraded, but timely access to these downloads is critical for managing daily business transactions. We would greatly appreciate a solution or an interim measure to ensure exports can be accessed promptly while the upgrade is in progress. Reliable support is essential for businesses like ours that depend on these functions daily.

Great application and even greater support. These people really provide an answer not just a reply. Highly recommended

Great app—works perfectly and does exactly what it promises. The support team is fast, friendly, and very helpful. Highly recommend!

Great app, and even greater support. I would like to see duties/tariffs being displayed as line items in invoices/receipts.

A very helpful App for our business. The Control over the invoicing and design is very flexible and provides alternatives and meets our region very well.

I am not only extremely satisfied with the app itself but also with the outstanding support team behind it — especially our account manager, Lewis!! These are people who genuinely treat your problems as their own and go above and beyond to resolve issues and provide assistance. Their dedication and service truly deserve respect and recognition. It is a great feeling to work with a team we can genuinely count on.

Sufio has completely streamlined our invoicing process in Shopify. The app is beautifully designed, easy to use, and packed with smart features that save us hours every week. From automated invoice creation to flawless customization, everything works exactly as promised. The highlight, however, is the outstanding support team — lightning-fast replies, deep product knowledge, and genuine commitment to solving any issue. They make you feel like a valued partner, not just a customer. Absolutely 5 stars!

Suffio Support are a great help, they are quick to respond and I have found Veronika really helpful and easy to communicate with.

Absolutely fantastic app with more functionality than first meets the eye. To top this off the customer support is absolutely amazing! Incredibly helpful and friendly staff.

Es lohnt sich, Sufio zu nutzen. Die Designs lassen sich super einfach anpassen, man benötigt keine Vorerfahrung. App sehr benutzerfreundlich. Der Support hilft schnell und präzise. Und dahinter sitzt nicht nur ein KI Chatbot, sondern es hilft auch realer Mitarbeiter, wenn man es wünscht.

Hervorragender Support – ich bin wirklich beeindruckt! Ich schreibe nur selten Bewertungen, aber diese Erfahrung hat definitiv eine verdient. Lewis hat mir nicht nur geduldig (und mit Humor!) bei einem Problem geholfen, das letztlich auf ein kleines Versehen meinerseits zurückging – er hat sich außerdem die Zeit genommen, ein separates Problem mit Sonderzeichen zu untersuchen und tatsächlich eine Lösung dafür umgesetzt! So einen schnellen, menschlichen und wirklich hilfreichen Support findet man heute nur noch selten. Vielen Dank – ihr habt einen Fan gewonnen. Und zur App selbst: Sufio ist die fünfte Rechnungs-App, die ich getestet habe – und mit Abstand die intuitivste, benutzerfreundlichste und zugleich leistungsstärkste. Alles wirkt durchdacht, sicher und angenehm aufgeräumt. Der Einrichtungsprozess ist klar strukturiert, dabei aber flexibel und anpassbar. Es funktioniert einfach – automatisch dort, wo es soll, und anpassbar dort, wo es zählt. Man hat sofort das Gefühl, in guten Händen zu sein. Ich bin ehrlich froh, dass ich mich nicht für die erstbeste App entschieden habe – sonst hätte ich Sufio nie entdeckt.