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Customer reviews: Sufio: Professional Invoices

Develop by Sufio

Reviews (578)

Overall rating
4.8

What Merchants Think

Merchants generally have a positive impression of "Sufio: Professional Invoices". The app is praised for its user-friendly interface and customization options, making it a valuable tool for Shopify stores. Many merchants highlight the excellent customer support, which is often described as responsive, knowledgeable, and helpful in addressing specific invoicing needs and technical issues. However, a few users have noted concerns regarding pricing and some limitations in functionality.

Key Strengths

  • Outstanding customer support, often mentioned by name and praised for responsiveness and expertise.
  • User-friendly and easy to set up, with quick installation and intuitive design.
  • Customizable invoicing options, allowing for personalization and specific requirements.
  • Automatic invoicing and VAT handling features.
  • Effective for B2B orders and integration with non-Shopify Plus stores.

Common Concerns

  • Pricing issues, with some users reporting unexpected charges.
  • Interface limitations, such as searching by order or invoice number.
  • Limited functionality with certain invoice template designs and customizations.
  • Some users experiencing issues with currency symbols not displaying correctly.

Final Thoughts

"Sufio: Professional Invoices" is highly regarded for its ease of use, customizable features, and superior customer service. Despite some concerns regarding its pricing model and certain interface limitations, the app is overall a robust solution for managing invoicing needs, making it a recommended choice for Shopify merchants seeking a reliable invoicing tool.

Medisa

Oct 06, 2024  on Shopify

Sufio has been excellent for our Shopify invoicing. It's easy to use, syncs seamlessly, and the customer service is always helpful. Highly recommend!

seedme

Sep 24, 2024  on Shopify

Great app for invoicing. I also needed to be able to edit and enter lot numbers and be able to extract reports with the added field. Sufio helped me get exactly what I was looking for. Quick communication.

AGF Fanshop

Sep 23, 2024  on Shopify

Simple app, der gør præcis det den skal. Har haft brug for lidt support, og det har bare virket helt fantastisk.

IrisArtwork

Sep 09, 2024  on Shopify

I had an excellent experience with Sufio! Their support team, especially Lewis, was incredibly responsive and helpful throughout the entire process. They guided me step-by-step in setting up my subdomain and resolving any technical issues. The team's patience and expertise really stood out, and I appreciated their fast and efficient communication. My invoices are now working perfectly, and the spam notification issue has been completely resolved. Highly recommend their service to anyone looking for reliable and professional support!

Offrotie

Aug 21, 2024  on Shopify

Sufio is a such a great app and the team behind is superb! They are not only experts at code, but also experts at anything related to invoicing and accounting. Very satisfied with the service, feels like my business is in good hands!

Topo Designs - Europe

Aug 15, 2024  on Shopify

I recommend Sufio for customer invoicing. The invoices can be adjusted to suit your needs, thanks to the very responsive technical support.

Trendy Kanada

Jul 18, 2024  on Shopify

All products on my Shopify site are set in Turkish Lira. However, Sufio invoices display the products with a Euro symbol. The amount is correct, but there is a Euro symbol instead of TL. How can I fix this? Can you please help?

Secret Linen Store

Jul 17, 2024  on Shopify

Such a great bit of software. Such great value for money!!! The best part is there are some custom automations that can be done to give the right customers the right docs they need!!!

Dr. Direct Retainers

Jul 08, 2024  on Shopify

Sufio is hands down the best invoice app for Shopify. Extremely easy to setup, and any customization needs their support team will help you build out. Highly recommend this app.

Floralessence

Jun 17, 2024  on Shopify

Lucy and the team have been so helpful with every request. Sometimes we can be annoying with requests and they are very patient with us and never fail to fix/fulfil what we are wanting to change.

Shakti Mat Europe

Jun 15, 2024  on Shopify

Sufio's support team are second to none! I've always loved working with them.... they're willing to help customize features and go above the call of duty to get our invoicing system functional and personalized to our business.

Fit Food Perth

Jun 05, 2024  on Shopify

Michael went above and beyond with his professional customer service and knowledge of his software. He made it very easy to customise the invoice with some quite specific technical functionality required for a government rebate scheme for the elderly and disabled. The app works very well, the UI is well thought out and is easy to use. Very well done team, thank you!

Blooming Good

May 28, 2024  on Shopify

Great app! Very happy with the functionalities so far, we use it for VAT automatic exemption and automatic invoicing. Great solution and if we need any help, Lewis is always there to respond quickly! Good work guys

BeadTin.com

May 27, 2024  on Shopify

Super easy to install with precise instructions. Design changes including title changes, column order, colors and other information was a breeze. I had the invoices looking perfect and the customer account section set up in less than 20 minutes. Very Happy!

Banded Bracelets

May 21, 2024  on Shopify

Super fast service. got a reply within minutes, Lewis set up a function that was missing in our shop. Issue was solved within minutes of realising it was an issue. thats a first for me. Thank you!!!

NOUVEAU LASHES | BIO Sculpture Shop by UNEW  Deutschland

May 19, 2024  on Shopify

After more than 5 years of using Sufio, we are now forced to find another solution. The reason for this is that basic services are now only available with a professional subscription. In addition, there have been problems with DMARC blocking on Sufio, which has made it even more difficult to use. We are disappointed that we have to look for a new provider after such a long time.

DeltaHub

May 14, 2024  on Shopify

Our unique requirements for providing invoices to EU/NON-EU customers required some additional tech work by Sufio's customer support & tech team. I am extremely happy with their ability to implement all required changes to allow us to continue selling according to EU regulations. Lucy, Filip, thank you! 5/5

Wrapgrade

Apr 15, 2024  on Shopify

Great app. We needed to show each discounted price on our b2b invoices and founded this app. Invoices can be translated into Japanese, but orders and other aspects were not fully supported. But after contacted customer support, they solved the problem! Quick answers, good communication. However, it would be nice to be able to add columns as well as rows. Also, it would be great if it had more templates or if we could change the design in more detail. The address alone fills half the paper. We look forward to future updates.

Ultra Disc

Apr 05, 2024  on Shopify

By far the best billing app I've ever had for online sales! Easy to set up and completely customizable. I've been waiting for an app like this for a very long time... Handles only billing, but does it perfectly...

EasyCheese.no

Mar 26, 2024  on Shopify

Thoroughly impressed by the quality of this app. Quick and stellar support from the team behind it. Highly recommended.

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