Adam was amazing in helping me with all my issues. Even things that I thought would be outside of their capabilities. Highly recommend and a fantastic support team.

Disappointing response to payment issues when customers change credit card details. After many many phone calls / web chats and attempts to get this resolved appstle and shopify have not done anyting to resolve this ongoing issue. So what happens is when a customer who is on a subscription plan needs to change their credit card for whatever reason (and has paid via "Shop Pay") due to the nature of Shop Pay their subscription fails and payment method cannot be updated (yes I have seen the instructions but they do not work). There is no workaround other than them deleting their subscription and starting again (Which may also not work due to the insidious nature of shop pay) So you will 100% loose customers in this situation, like we have! Appstle will say this is a Shopify issue and they have no control over shop pay but the fact is it affects their app in an extremely poor way and it needs to be resolved!

Always a great experience working with Appstle. A quality product and great support. Highly recommend!

We really like the app, and especially the support that is provided. Always available and easy to work with. Thank you so much.

Very happy with the service and support, as well as the fast assistance. What we were never able to do in PrestaShop, we managed to do in Shopify in just a few minutes.

Absolutely insane support from App team during migration. Speacially, Paul who managed to migrate subscription data from another app to Appstle. Thank you :)

We reached out to the customer support team with questions about subscription plan and Locksmith customization, and received an exceptionally kind and thorough response. Their clear explanation of how customer tags and status changes work helped us see how to implement similar logic in our own service. We really look up to their team and hope to build a support system as helpful and thoughtful as theirs.

Subscription platform works great for both the merchant and customers through the dedicated customer portal. Had a few questions and issues that are solved within minutes from the great support team on chat. Keep up the great work.

This app does what we need it to do, as advertised. Good user experience. App is well configured and user friendly. It integrates into Shopify liquid code seemlessly. Customer support is also excellent.

Our previous subscription app went offline and this app came highly recommended. We made the switch and the team at Appstle help us migrate our existing subs and activate an email sequence. They made the transition super easy and have been very helpful every step of the way.

The support team gave their all to solve my issue. Their dedication, responsiveness, and willingness to go the extra mile were truly impressive. Thanks to their hard work, my problem was resolved efficiently. Highly recommend!

The team were great. Nothing was too much trouble. We even got on a Google Meets Call to sort some things out and then when the major issue was sorted I had some small cosmetic issues which they quickly sorted out without any fuss. Really great customer service.

Great app and great customer service. They are quick to respond and helped me with some customizations. Very happy with this app and their team!

Great customer service. Setup takes some time to read through and understand the settings but all the information is there to easily do it yourself. Any time I've had a question there was a response from an actual person within a few minutes.

First off, the migration team is great. I migrated from ReCharge to Appstle. The only hiccups I had were on ReCharge's side. When I tried to add the Appstle team, ReCharge would deny them access. I had to manually create an API and share it with the support team (not a big deal). Also, you need to re-enable (or enable) Stripe payments. Outside of those external two things, everything on Appstle's side was great. Just use the chat function and they are very prompt to respond. If support person is unavailable, someone else picks up right where you left off and continues the process. Big thumbs up to the Appstle team for a smooth transition. Thank you.

Muhammad and his team have been very helpful, polite and responsive. I definitely recommend this app

This App is just amazing. This has helped us tap in to another revenue stream without much work. The customer service team is just Amazing. They are always willing to help and provide solutions. Keep it up Appstle Team.

Just started using Subscription by Appstle. While getting things started, their customer service is good, responsive and helpful as well.

Kevin was so helpful. I was looking for a subscription app and I was looking for an app that has a lot of high ratings and reviews then I saw Appstle, 4.9 rating with 3.6k number of reviews, a data that speaks volume to me. I am not a techy person so I tried asking for help and Kevin replied to my inquiry and made it sure that he answered all my questions in simple words that a non techy can understand, and he reply FAST. He also educate me on how to use the features that I truly appreciate and would indeed be very useful in setting up my very first subscription plan. There are many subscription apps out there, but what sets Appstle apart is their exceptional customer support/tech support. Their team is genuinely focused on helping users succeed especially Kevin, which makes a big difference. ♥

This app is very user friendly and the customer service is top notch. Sean helped me with most of the set up and was happy to do so. Would definitely recommend.