Reviews: Recharge Subscriptions

Customer reviews: Recharge Subscriptions App

Reviews (1,785)

Overall rating

4.6

5

384
4

22
3

3
2
1

30

What Merchants Think

Merchants generally appreciate "Recharge Subscriptions" for its robust functionality and reliable support team. Reviews highlight its easy integration with Shopify and user-friendly interface. While the app is praised for providing a seamless subscription management experience, some users have raised concerns over issues with app compatibility and communication regarding pricing changes. Overall, customer service is often described as responsive and helpful, contributing positively to the merchant experience.

Key Strengths

Excellent and responsive customer support.
User-friendly interface and easy integration with Shopify.
Powerful subscription management features.
Frequent updates and improvements to app functionality.
Helpful onboarding and implementation support.

Common Concerns

Issues with compatibility with specific membership or discount systems.
Concerns over unexpected price increases and lack of communication regarding pricing changes.
Difficulty in manual adjustments to subscription orders.
Limited out-of-the-box customization options.
Challenges with updating permissions settings and analytics features.

Final Thoughts

"Recharge Subscriptions" is highly regarded for its effective subscription management capabilities on Shopify. Despite some concerns regarding communication and compatibility, its excellent customer service and continuous functional enhancements make it a valuable tool for businesses looking to streamline their subscription operations.

Mind Lab Pro® EU

May 02, 2025 on Shopify

Solid onboarding and great customer service!

Forest Super Foods

May 01, 2025 on Shopify

Fantastic app, would never look elsewhere for a subscription app. Support is fantastic.

BLK & Bold Specialty Beverages

Apr 30, 2025 on Shopify

Juan C. was very insightful with my request. He provided a step-by-step video that allowed me to resolve the issue I was experiencing. Not only was the information useful, he was very prompt with his responses to my questions.

Solvasa

Apr 30, 2025 on Shopify

Thank you Renata for going over all teh things I have on my list.

BlazePod

Apr 28, 2025 on Shopify

Brick Loot

Apr 25, 2025 on Shopify

Matt A. at Recharge has been so helpful with helping us sunset a product. The customer service has been top tier and we have been very happy with Recharge.

Symbiome

Apr 25, 2025 on Shopify

Ecoriginals

Apr 23, 2025 on Shopify

Great support!!!

Tennistalker

Apr 22, 2025 on Shopify

all perfect

Bob Enyart Live

Apr 21, 2025 on Shopify

Recharge has been fantastic in every way thus far! It has been simple and easy to set up. When I've had difficulties, they've been there to help too!

SheBANG! Woman

Apr 21, 2025 on Shopify

Always 5 star support!

Bob Enyart Live

Apr 17, 2025 on Shopify

Recharge has been fantastic in every way thus far! It has been simple and easy to set up. When I've had difficulties, they've been there too help!

Misumi Luxury Beauty Care

Apr 17, 2025 on Shopify

Excellent customer service and technical support - cannot fault them.

Kaldi's Coffee

Apr 16, 2025 on Shopify

Jaden W was quick to address my issue and resolve the error I was receiving. It was painless!

Cellavent Healthcare

Apr 16, 2025 on Shopify

Galaxy Treats

Apr 16, 2025 on Shopify

Rep was patient and great to work with!

Mommy's Bliss

Apr 15, 2025 on Shopify

Great customer service

The Yesteryear Gazette

Apr 15, 2025 on Shopify

I like the capabilities of the app a lot! However, the support is amazing. We had a shop issue over the weekend and were able to chat with Yajaira with Recharge Technical Support! Absolutely amazing service! Often times people have a really solid app, but they do not have the right support. That is not the case for Recharge

Black Magic Supply

Apr 15, 2025 on Shopify

swift response to questions

Peony Parcel

Apr 15, 2025 on Shopify

Would recommend this app, the customer service team is great and always seems to understand my questions. Couldn’t run my business so smoothly without recharge.