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Customer reviews: Recharge Subscriptions App

Develop by Recharge

Reviews (1,859)

Overall rating
4.7

What Merchants Think

Merchants generally appreciate "Recharge Subscriptions" for its robust functionality and reliable support team. Reviews highlight its easy integration with Shopify and user-friendly interface. While the app is praised for providing a seamless subscription management experience, some users have raised concerns over issues with app compatibility and communication regarding pricing changes. Overall, customer service is often described as responsive and helpful, contributing positively to the merchant experience.

Key Strengths

  • Excellent and responsive customer support.
  • User-friendly interface and easy integration with Shopify.
  • Powerful subscription management features.
  • Frequent updates and improvements to app functionality.
  • Helpful onboarding and implementation support.

Common Concerns

  • Issues with compatibility with specific membership or discount systems.
  • Concerns over unexpected price increases and lack of communication regarding pricing changes.
  • Difficulty in manual adjustments to subscription orders.
  • Limited out-of-the-box customization options.
  • Challenges with updating permissions settings and analytics features.

Final Thoughts

"Recharge Subscriptions" is highly regarded for its effective subscription management capabilities on Shopify. Despite some concerns regarding communication and compatibility, its excellent customer service and continuous functional enhancements make it a valuable tool for businesses looking to streamline their subscription operations.

O'Briens Wine

Aug 20, 2025  on Shopify

Panda Rolls

Aug 18, 2025  on Shopify

turbogrün

Aug 18, 2025  on Shopify

Catholic T-Shirt Club

Aug 15, 2025  on Shopify

Excellent App! Been using it for several years to manage our subscriptions and it works great and Customer service is very responsive

Bear Lake Coffee Co.

Aug 15, 2025  on Shopify

great support.

Vitalyte

Aug 15, 2025  on Shopify

This is an upgrade from our former subscription app. Recharge has so much more functionality and so easy for my customers to manage their subscriptions without my help!

Akron Nutrition Center

Aug 14, 2025  on Shopify

Core Med Science

Aug 14, 2025  on Shopify

Great support team and always have answers for questions asked. Recently helped us with switching payments. Thank You!!

HACT

Aug 14, 2025  on Shopify

Dressing Your Truth

Aug 14, 2025  on Shopify

Always quick to help and troubleshoot issues, and informative responses. Definitely an easy company to work with.

Pangea

Aug 13, 2025  on Shopify

tech support is friendly, hi matt!

BEVEL

Aug 13, 2025  on Shopify

Great support and great platform! So far we are very happy with the switch to them!

Soundbites PBC

Aug 13, 2025  on Shopify

We have been using recharge for our shopify webshop for over 5 years and are very happy. Great customer service too.

Natulim eu

Aug 13, 2025  on Shopify

Cell Wellness Co

Aug 12, 2025  on Shopify

I've enjoyed both using the app for my shop front for many years, as well as exceptional online support on many occasions. These guys go above and beyond and in a timely manner. Over the past few days I've been dealing with Nina & she has been just fantastic at identifying and resolving an issue which was costing me money. Thanks Nina and thanks Recharge!

Meal Prep Ottawa

Aug 12, 2025  on Shopify

Molekule

Aug 11, 2025  on Shopify

Excellent customer service from Miley W. Very thorough and gave me exactly the information I needed. Appreciate the great help.

Smileat

Aug 08, 2025  on Shopify

Pierre was very helpful and kind in finding an easy way to complete a task

Volcano Coffee Works

Aug 07, 2025  on Shopify

Quick and helpful customer service team

Ethale

Aug 07, 2025  on Shopify

thank you good support Milutin

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