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Customer reviews: Subi Subscriptions App

Subify is a Shopify app designed to simplify subscription management for eCommerce stores. This review covers its features, pricing, and real user experiences to help merchants decide if it fits their business needs.

Reviews (687)

Overall rating
4.9

What Merchants Think

"Subi Subscriptions App" receives overwhelmingly positive feedback from merchants for its user-friendly interface, robust feature set, and exceptional customer service. Users appreciate the app's ease of integration with Shopify, the responsiveness of the support team, and its functionality in simplifying subscription management. However, some merchants express minor concerns regarding pricing and feature accessibility.

Key Strengths

  • User-friendly and easy to integrate with Shopify
  • Highly responsive and supportive customer service
  • Provides intuitive subscription setup and management
  • Offers flexible plan options suitable for business growth
  • Enables effective customization and branding
  • Strong support received during migration from other platforms

Common Concerns

  • Higher payment tiers required for certain features
  • Lack of transparency in pricing structure
  • Some issues with the app functionality on lower-tier plans
  • Shipping options are limited without premium fees

Final Thoughts

Overall, "Subi Subscriptions App" is highly regarded for its powerful subscription management capabilities and outstanding customer support. It is considered a valuable tool for merchants looking to implement subscription services on their Shopify stores, despite minor concerns about pricing. The app is especially beneficial for businesses seeking to enhance customer retention and streamline subscription operations.

Brick Box Natural Soap Company

Sep 10, 2024  on Shopify

My store was having an issue with the Subify app and, when informed about it, they fixed it very quickly. Excellent service and communication. I highly recommend Subify if your're looking for an excellent subscription app for your store.

SOUND DEALER

Sep 10, 2024  on Shopify

Very simple and intuitive app. The team is amazing, they helped me solving some problems really fast!

NurseryVan.com

Sep 09, 2024  on Shopify

Aliya is very accommodating and clear with her explanations. A big help!

THRIVEUP

Sep 09, 2024  on Shopify

I gave that app a go, and was surpised how quick and engaged the support team is, especially Melika. She is on top of everything. I'm glad that I can work with her on my shop.

Smelly Men

Sep 09, 2024  on Shopify

Very easy to set up with a very helpful support team via chat. I'm not used to setting up these sorts of apps and widgets as I'm quite new to Shopify but they made it easy. Recommended.

janetlayugfitness.com

Sep 08, 2024  on Shopify

Subify is a great, intuitive and feature rich platform. I have used several others for subscription businesses and this is my favorite. Much less of a hassle than ReCharge, which used to be my go-to. Now I'll continue using Subify. Also, their customer service is really responsive and helpful. 5/5 stars.

REVUP!

Sep 08, 2024  on Shopify

Troye helped me in depth, great service. :)

Knollenliebe

Sep 07, 2024  on Shopify

Just perfect! The Service was really helpful and therefore it was really easy to instal the app. It works really good so far. Thank you

Labs Best

Sep 06, 2024  on Shopify

I think Subify will be a game changer for my business! Their customer service is excellent and I believe their brilliant subscription model should help my business grow significantly. Highly recommend to anyone looking to potentially scale efficiently!

Rooted Healing Plants

Sep 05, 2024  on Shopify

Creatively Unplugged

Sep 04, 2024  on Shopify

I just downloaded the app, and needed some assistance with setting things up and Nareh was on top of it! She got my issues fixed asap and now I am up and running!

Vel Spices

Sep 02, 2024  on Shopify

very Nice app ! Easy to use ! Good support !

Green Ethnies CH

Sep 01, 2024  on Shopify

Pour le moment, très content, facile à utiliser et un service-client et support technique super réactif et très à l'écoute.

MercadoGlam

Sep 01, 2024  on Shopify

Excellent support

rankhorseco

Aug 31, 2024  on Shopify

I just added this to my website today and it was easy to set up!

RHEA Essentials

Aug 29, 2024  on Shopify

Very helpful technical team helped with a quick link solution for our subscription model. Thank you Dela :).

The Disc Depot

Aug 28, 2024  on Shopify

Very easy to use and the team was very helpful!

Nightly Greens

Aug 27, 2024  on Shopify

Excellent application, fast and with good support.

Bonnefeuille

Aug 27, 2024  on Shopify

Hasti took care of my issue ! She was amazing and full of solutions and patience. Thank you very much .

Yazen

Aug 27, 2024  on Shopify

Great app and the customer service is excellent. I can definitely recommend.

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