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Customer reviews: Subi: Subscriptions & Loyalty

Develop by Shopify

Subify is a Shopify app designed to simplify subscription management for eCommerce stores. This review covers its features, pricing, and real user experiences to help merchants decide if it fits their business needs.

Reviews (716)

Overall rating
4.9

What Merchants Think

"Subi Subscriptions App" receives overwhelmingly positive feedback from merchants for its user-friendly interface, robust feature set, and exceptional customer service. Users appreciate the app's ease of integration with Shopify, the responsiveness of the support team, and its functionality in simplifying subscription management. However, some merchants express minor concerns regarding pricing and feature accessibility.

Key Strengths

  • User-friendly and easy to integrate with Shopify
  • Highly responsive and supportive customer service
  • Provides intuitive subscription setup and management
  • Offers flexible plan options suitable for business growth
  • Enables effective customization and branding
  • Strong support received during migration from other platforms

Common Concerns

  • Higher payment tiers required for certain features
  • Lack of transparency in pricing structure
  • Some issues with the app functionality on lower-tier plans
  • Shipping options are limited without premium fees

Final Thoughts

Overall, "Subi Subscriptions App" is highly regarded for its powerful subscription management capabilities and outstanding customer support. It is considered a valuable tool for merchants looking to implement subscription services on their Shopify stores, despite minor concerns about pricing. The app is especially beneficial for businesses seeking to enhance customer retention and streamline subscription operations.

ratbone skinny

Sep 14, 2024  on Shopify

Subify is an exceptional app for managing subscriptions on Shopify, and my experience with it has been overwhelmingly positive. The migration process was remarkably easy, allowing me to transition my existing subscription setup without any hassle. Subify's onboarding is designed to be user-friendly, making it simple to create and manage subscription plans in just a few minutes. The app's intuitive interface means that even those who are not tech-savvy can navigate it with ease, which is a significant advantage for busy merchants. One of the standout features of Subify is its customer service. The support team is incredibly responsive and knowledgeable. Whenever I had questions or needed assistance, they were quick to provide help, often resolving my issues within minutes. This level of support is crucial for maintaining smooth operations, especially when dealing with subscription-based products. The staff, particularly Melika, went above and beyond to ensure that I was satisfied with the setup and functionality of the app. Overall, Subify not only simplifies subscription management but also enhances customer satisfaction through its robust support system. I highly recommend it to anyone looking to implement or improve their subscription services on Shopify.

Hive Queen Insects

Sep 13, 2024  on Shopify

Rapidly closing the gap between the industry leaders that had a ton of money and a head start. Very flexible team that still pays attention to smaller merchants just getting started! Can't say that about ReCharge...

Beemzy

Sep 12, 2024  on Shopify

Great app and the customer support ⭐️⭐️⭐️⭐️⭐️ Thanks for your help Troye! I just got the app 10min ago but I am already happy! Also really easy to understand and set up! Very user friendly!

JUSST

Sep 12, 2024  on Shopify

Exceptional customer service from Stella, who went out of her way to answer all my questions before I signed up. The app is easy to use and allows you to create subscriptions for both physical and digital products. Thank you so much!

Solar Panel Cleaning Pros

Sep 11, 2024  on Shopify

Stella is a great help.

LifeFX Living Water Droplets

Sep 11, 2024  on Shopify

Great customer support and functionality!

Down To Earth

Sep 11, 2024  on Shopify

great app

Gustus Ventus

Sep 10, 2024  on Shopify

I was very satisfied with the support in Live Chat. Stella was very kind and helpful. Thank you!

Brick Box Natural Soap Company

Sep 10, 2024  on Shopify

My store was having an issue with the Subify app and, when informed about it, they fixed it very quickly. Excellent service and communication. I highly recommend Subify if your're looking for an excellent subscription app for your store.

SOUND DEALER

Sep 10, 2024  on Shopify

Very simple and intuitive app. The team is amazing, they helped me solving some problems really fast!

NurseryVan.com

Sep 09, 2024  on Shopify

Aliya is very accommodating and clear with her explanations. A big help!

THRIVEUP

Sep 09, 2024  on Shopify

I gave that app a go, and was surpised how quick and engaged the support team is, especially Melika. She is on top of everything. I'm glad that I can work with her on my shop.

Smelly Men

Sep 09, 2024  on Shopify

Very easy to set up with a very helpful support team via chat. I'm not used to setting up these sorts of apps and widgets as I'm quite new to Shopify but they made it easy. Recommended.

janetlayugfitness.com

Sep 08, 2024  on Shopify

Subify is a great, intuitive and feature rich platform. I have used several others for subscription businesses and this is my favorite. Much less of a hassle than ReCharge, which used to be my go-to. Now I'll continue using Subify. Also, their customer service is really responsive and helpful. 5/5 stars.

REVUP!

Sep 08, 2024  on Shopify

Troye helped me in depth, great service. :)

Knollenliebe

Sep 07, 2024  on Shopify

Just perfect! The Service was really helpful and therefore it was really easy to instal the app. It works really good so far. Thank you

Labs Best

Sep 06, 2024  on Shopify

I think Subify will be a game changer for my business! Their customer service is excellent and I believe their brilliant subscription model should help my business grow significantly. Highly recommend to anyone looking to potentially scale efficiently!

Rooted Healing Plants

Sep 05, 2024  on Shopify

Creatively Unplugged

Sep 04, 2024  on Shopify

I just downloaded the app, and needed some assistance with setting things up and Nareh was on top of it! She got my issues fixed asap and now I am up and running!

Vel Spices

Sep 02, 2024  on Shopify

very Nice app ! Easy to use ! Good support !

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