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Customer reviews: Subi Subscriptions App

Reviews (802)

Overall rating
4.9

What Merchants Think

"Subi Subscriptions App" receives overwhelmingly positive feedback from merchants for its user-friendly interface, robust feature set, and exceptional customer service. Users appreciate the app's ease of integration with Shopify, the responsiveness of the support team, and its functionality in simplifying subscription management. However, some merchants express minor concerns regarding pricing and feature accessibility.

Key Strengths

  • User-friendly and easy to integrate with Shopify
  • Highly responsive and supportive customer service
  • Provides intuitive subscription setup and management
  • Offers flexible plan options suitable for business growth
  • Enables effective customization and branding
  • Strong support received during migration from other platforms

Common Concerns

  • Higher payment tiers required for certain features
  • Lack of transparency in pricing structure
  • Some issues with the app functionality on lower-tier plans
  • Shipping options are limited without premium fees

Final Thoughts

Overall, "Subi Subscriptions App" is highly regarded for its powerful subscription management capabilities and outstanding customer support. It is considered a valuable tool for merchants looking to implement subscription services on their Shopify stores, despite minor concerns about pricing. The app is especially beneficial for businesses seeking to enhance customer retention and streamline subscription operations.

Tailstore

Sep 26, 2024  on Shopify

Great app really practical and excellent support

Jardin Scullion

Sep 25, 2024  on Shopify

Great service! Answered my questions promptly and they were kind throughout.

Itasha Coffee

Sep 24, 2024  on Shopify

Phenomenal support that is very helpful in setting up their app. They really went above and beyond making my store possible.

GlutActive

Sep 24, 2024  on Shopify

It’s a very good plugin; it has worked just as described. So far, it has been wonderful. The times I have needed help, they have assisted me right away.

AirStripes

Sep 24, 2024  on Shopify

Great App and excellent customer service! Recommended!

Steam Shovel Coffee

Sep 23, 2024  on Shopify

For a long time I put off setting up a subscription on my web site because I thought it would be difficult. You helped me to make a difficult job easy. Thanks

MEYERS COFFEE

Sep 23, 2024  on Shopify

I just started using Subify and so far, very impressive. I was able to set up a subscription for my coffee brand, Meyers Coffee in just a few minutes. Very easy. And the subscription option appears right in my shopify checkout window. It's fantastic! Thanks, Steve

Better Well

Sep 21, 2024  on Shopify

really good

HSÜAN

Sep 20, 2024  on Shopify

Ummah-Academy

Sep 20, 2024  on Shopify

Very good and friendly support

Eclatys

Sep 20, 2024  on Shopify

Sam helped me to make it works as I wanted !

logolini GmbH

Sep 20, 2024  on Shopify

Tolle App und toller Service - selbst Abends sind alle meine Probleme mit der App bei der Einrichtung mit meinem Theme gelöst worden. Freue mich auf den Einsatz der App

Charm & Ember

Sep 17, 2024  on Shopify

I am only using the basic functionality right but as a small startup new to the ecommerce world, this has been by far the best experience I have had so far. there support and tutorials are great, and every time i have a question no matter difficulty I am able to chat with a person who will give me real time answer, they even opened my account early on to make sure everything was set up correctly, and before reaching out to them helped me answer questions I had not asked yet. If they provide this level of customer service for a small start up with barley any subscriptions, I can not imagine how great they would be once we have 100s or 1000s, this is probably my favorite app to with, and its all because of their stellar customer service.

Living Silica

Sep 17, 2024  on Shopify

Customer Support is the best. Mason helped me with every question I had in order to install this app corretly!

Latitude 23.5 Coffee & Tea

Sep 15, 2024  on Shopify

Very responsive Customer Support. Miles responded very quickly and helped to solve our issue. Highly recommend!

ATTIC Teas

Sep 15, 2024  on Shopify

I've tried several subscription apps and Subify has been the best by far. It integrates so well with Shopify, great design and easy of use. And the customer service has been exceptional. I can't recommend them highly enough!

Wezario

Sep 15, 2024  on Shopify

The application is easy to use, aesthetically pleasing and the customer service is top-notch. I'd just like to be able to change the widget's color without using Custom CSS, if that's possible one day.

ratbone skinny

Sep 14, 2024  on Shopify

Subify is an exceptional app for managing subscriptions on Shopify, and my experience with it has been overwhelmingly positive. The migration process was remarkably easy, allowing me to transition my existing subscription setup without any hassle. Subify's onboarding is designed to be user-friendly, making it simple to create and manage subscription plans in just a few minutes. The app's intuitive interface means that even those who are not tech-savvy can navigate it with ease, which is a significant advantage for busy merchants. One of the standout features of Subify is its customer service. The support team is incredibly responsive and knowledgeable. Whenever I had questions or needed assistance, they were quick to provide help, often resolving my issues within minutes. This level of support is crucial for maintaining smooth operations, especially when dealing with subscription-based products. The staff, particularly Melika, went above and beyond to ensure that I was satisfied with the setup and functionality of the app. Overall, Subify not only simplifies subscription management but also enhances customer satisfaction through its robust support system. I highly recommend it to anyone looking to implement or improve their subscription services on Shopify.

Hive Queen Insects

Sep 13, 2024  on Shopify

Rapidly closing the gap between the industry leaders that had a ton of money and a head start. Very flexible team that still pays attention to smaller merchants just getting started! Can't say that about ReCharge...

Beemzy

Sep 12, 2024  on Shopify

Great app and the customer support ⭐️⭐️⭐️⭐️⭐️ Thanks for your help Troye! I just got the app 10min ago but I am already happy! Also really easy to understand and set up! Very user friendly!

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