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Customer reviews: Subi Subscriptions App

Reviews (802)

Overall rating
4.9

What Merchants Think

"Subi Subscriptions App" receives overwhelmingly positive feedback from merchants for its user-friendly interface, robust feature set, and exceptional customer service. Users appreciate the app's ease of integration with Shopify, the responsiveness of the support team, and its functionality in simplifying subscription management. However, some merchants express minor concerns regarding pricing and feature accessibility.

Key Strengths

  • User-friendly and easy to integrate with Shopify
  • Highly responsive and supportive customer service
  • Provides intuitive subscription setup and management
  • Offers flexible plan options suitable for business growth
  • Enables effective customization and branding
  • Strong support received during migration from other platforms

Common Concerns

  • Higher payment tiers required for certain features
  • Lack of transparency in pricing structure
  • Some issues with the app functionality on lower-tier plans
  • Shipping options are limited without premium fees

Final Thoughts

Overall, "Subi Subscriptions App" is highly regarded for its powerful subscription management capabilities and outstanding customer support. It is considered a valuable tool for merchants looking to implement subscription services on their Shopify stores, despite minor concerns about pricing. The app is especially beneficial for businesses seeking to enhance customer retention and streamline subscription operations.

Local Grows

Oct 09, 2024  on Shopify

Easy to navigate and the support is on point. Helped me quickly on a task that had taken far too long on another app.

Terra Amor

Oct 08, 2024  on Shopify

I had a good experience with the customer service

Rosie's Chips

Oct 08, 2024  on Shopify

Love subify, they're extremely helpful and A+ experience with them!

Schoko Chocolates

Oct 07, 2024  on Shopify

Their plugin and support, both are exceptional.

Kaffeerösterei rabenschwarz

Oct 07, 2024  on Shopify

Gute App mit vielen Anpassungsmöglichkeiten und sehr gutem und schnellen Support, falls man selbst mal nicht weiter kommt. Habe einige getestet und werde bei dieser App bleiben.

SpiraVeg

Oct 06, 2024  on Shopify

The app is very easy to add on the store. The interface is easy to use. The customer service is great. After installed the app, I had a few questions, the live chat person answered / solved questions right away.

Zach Resells

Oct 04, 2024  on Shopify

great customer service

IconicFilter

Oct 04, 2024  on Shopify

Great service. it is nice to work with this app, Highly recommend it.. Nareh helped me alot

Nutri-Lawn of Vancouver

Oct 03, 2024  on Shopify

Patriot Crew

Oct 03, 2024  on Shopify

I highly recommend this app for any Shopify store looking to add subscriptions. It’s a powerful tool with excellent features, and the ability to allow customers to modify their subscriptions without canceling is a huge win. My business has seen a significant increase in recurring revenue thanks to this app!

Newrospace

Oct 02, 2024  on Shopify

Startups should apply for their Early Stage Program on their Pricing page! They gave me a 77% discount for 4 months to try out their growth plan! This gives my startup a fighting chance especially since we have a tight budget!

Performance Supplements

Oct 02, 2024  on Shopify

support was very helpful after we started the free trial, provided some tips and tricks for us when we were brand new to Subify, and set us up for success within 15 minutes of signing up! Highly recommend!

1tier

Oct 01, 2024  on Shopify

They responded quickly to resolve the issue. They actively provided answers and support regarding the issue. I am satisfied. :)

HEARTH AND CRAFT CO.

Oct 01, 2024  on Shopify

This app is super user friendly and offers fair pricing. The support team was very helpful in responding to my questions quickly and efficiently!

AquaFit

Oct 01, 2024  on Shopify

Sehr gute App!

Splash Fabric

Oct 01, 2024  on Shopify

Seems to be working well so far. Customer service is prompt at responding to questions.

Radiant

Oct 01, 2024  on Shopify

Really great customer service - Miles went above and beyond to help me with a subscription issue. If you are looking for a subscription app that has great customer service (unlike Recharge which i moved away from) go for these guys

antoineherve.com

Sep 30, 2024  on Shopify

Works perfectly, thanks to an excellent support from Stella, creative and efficient. After few month, Subify is working good for my Shopify, thanks to all the team!

Shop Santé

Sep 29, 2024  on Shopify

L'application semble fonctionner parfaitement et le support est incroyable. Ils sont réactifs et proactifs. J'aimerais mentionner Dala pour son excellent service! L'application semble fonctionner parfaitement et le support est incroyable. Ils sont réactifs et proactifs. J'aimerais mentionner Dala pour son excellent service!

William James Gifts

Sep 26, 2024  on Shopify

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