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Customer reviews: Subi: Subscriptions & Loyalty

Develop by Shopify

Subify is a Shopify app designed to simplify subscription management for eCommerce stores. This review covers its features, pricing, and real user experiences to help merchants decide if it fits their business needs.

Reviews (716)

Overall rating
4.9

What Merchants Think

"Subi Subscriptions App" receives overwhelmingly positive feedback from merchants for its user-friendly interface, robust feature set, and exceptional customer service. Users appreciate the app's ease of integration with Shopify, the responsiveness of the support team, and its functionality in simplifying subscription management. However, some merchants express minor concerns regarding pricing and feature accessibility.

Key Strengths

  • User-friendly and easy to integrate with Shopify
  • Highly responsive and supportive customer service
  • Provides intuitive subscription setup and management
  • Offers flexible plan options suitable for business growth
  • Enables effective customization and branding
  • Strong support received during migration from other platforms

Common Concerns

  • Higher payment tiers required for certain features
  • Lack of transparency in pricing structure
  • Some issues with the app functionality on lower-tier plans
  • Shipping options are limited without premium fees

Final Thoughts

Overall, "Subi Subscriptions App" is highly regarded for its powerful subscription management capabilities and outstanding customer support. It is considered a valuable tool for merchants looking to implement subscription services on their Shopify stores, despite minor concerns about pricing. The app is especially beneficial for businesses seeking to enhance customer retention and streamline subscription operations.

Cattleya Shape

Nov 05, 2024  on Shopify

I like the application and the help is quick when needed. easy to use.

My Store

Nov 04, 2024  on Shopify

Very quick at responding and super helpful.

Sardia

Nov 04, 2024  on Shopify

Ook erg behulpzaam!

Doing Great Clothing Co

Nov 03, 2024  on Shopify

fast response when I needed help. Been very user friendly so far!

Make I Shop

Nov 03, 2024  on Shopify

Uciekaj.pl

Nov 03, 2024  on Shopify

We are starting a subscription-based business and it seems that Subify's offering checks all the boxes from a product perspective. A huge plus is the customer service - which is great (Stella, thanks again for your help!). 10/10 totally recommend.

Boutique Du Trident

Nov 02, 2024  on Shopify

Amazing customer service, Malika was an amazing help with setting up everything!

Floor 13 Club

Nov 02, 2024  on Shopify

very helpful customer service

My Store

Nov 02, 2024  on Shopify

The help with the set up was so good! the representative was so nice and very responsive. I am excited to learn

En.C.O.

Nov 02, 2024  on Shopify

I am a new business and I hoping to generate sales with subify. I needed help setting up the app. The customer service is fast and friendly. I am definitely looking forward to setting this up and using this tool to help my business grow.

Hyatoxine

Nov 02, 2024  on Shopify

Usmiler

Oct 31, 2024  on Shopify

Je commence tout juste à utiliser l'application, elle a l'air bien. Miles a été réactif et m'a aidé via le chat. merci

AbiHerb

Oct 31, 2024  on Shopify

REFINE BEAUTY

Oct 31, 2024  on Shopify

Great experience!

Mel's Little Luxuries

Oct 31, 2024  on Shopify

Subify were great. I had just set up a subscription service. I am not techy and was having an issue with the pricing options. I spoke with Melika and she spent a lot of time working through the issue and sorting the problem out. It's helped to make my website look more professional. I would definitely recommend their customer service. They are first class. -professional and patient

Zenergy Drink

Oct 29, 2024  on Shopify

I downloaded the app today after pulling my hair out trying to get another app to work. I chatted with support and they were kind and helpful. It took me less than 2 hours to set up the subscriptions, test the site for each product and send for fulfilment testing. Quick, simple, streamlined, and my favorite feature...completely straightforward in how to set it up. No crazy loopholes like some other apps. Thank you so much! This app came recommended and I will pass on the favor or recommending to others who ask me what subscription app to use for shopify. Thank you Subify. You made my day 10x easier!

Wicked Mystics

Oct 29, 2024  on Shopify

The agent was a pleasure to work with.

Gang🌟 Treats

Oct 28, 2024  on Shopify

LejeBarn.dk

Oct 28, 2024  on Shopify

Selvom det kan virke lidt "skræmmende" for en nybegynder, har Subify en virkelig god og kompetent kundeservice. De svarer hurtigt på spørgsmål, så man kan komme videre. Godt humør, masser af forståelse og kompetent hjælp.

Outer Line

Oct 28, 2024  on Shopify

The service from Pearl was awesome, super helpful and I am looking forward to working with her.

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