Subify App Review: Features, Pros & Cons for Shopify

Customer reviews: Subi Subscriptions App

Subify is a Shopify app designed to simplify subscription management for eCommerce stores. This review covers its features, pricing, and real user experiences to help merchants decide if it fits their business needs.

Reviews (687)

Overall rating

4.9

5

299
4

10
3

3
2

4
1

4

What Merchants Think

"Subi Subscriptions App" receives overwhelmingly positive feedback from merchants for its user-friendly interface, robust feature set, and exceptional customer service. Users appreciate the app's ease of integration with Shopify, the responsiveness of the support team, and its functionality in simplifying subscription management. However, some merchants express minor concerns regarding pricing and feature accessibility.

Key Strengths

User-friendly and easy to integrate with Shopify
Highly responsive and supportive customer service
Provides intuitive subscription setup and management
Offers flexible plan options suitable for business growth
Enables effective customization and branding
Strong support received during migration from other platforms

Common Concerns

Higher payment tiers required for certain features
Lack of transparency in pricing structure
Some issues with the app functionality on lower-tier plans
Shipping options are limited without premium fees

Final Thoughts

Overall, "Subi Subscriptions App" is highly regarded for its powerful subscription management capabilities and outstanding customer support. It is considered a valuable tool for merchants looking to implement subscription services on their Shopify stores, despite minor concerns about pricing. The app is especially beneficial for businesses seeking to enhance customer retention and streamline subscription operations.

Resonic

Nov 23, 2024 on Shopify

Melika did a great job at assisting me. She helped me to change my subscriptions text colours promptly and accurately. Tysm once again.

Reborn Sounds

Nov 22, 2024 on Shopify

Amazing Customer Support. Highly Recommend!

Maat Living

Nov 22, 2024 on Shopify

Easy set-up. Had a couple of questions and Dela was able to quickly answer them and help us customize our widget to match our branding.

Happiibokkusu

Nov 22, 2024 on Shopify

I had a great assist from Dela. Got my free plan in under 5 minutes upon checking. I still haven’t tested it out yet but I’m already amazed by the support.

e.

Nov 21, 2024 on Shopify

Love this app! It is very user friendly & the customer service is beyond excellent! Nareh was helpful & kind & went above and beyond my expectations. Thank you to the team for a great app & even better people!

bellaflow

Nov 21, 2024 on Shopify

They are very helpful, I recommend!

Laredo Disc Golf Store

Nov 21, 2024 on Shopify

Super happy that my start up business was able to get the free plan right away! Aliya, at costumer support, was super helpful!

Happenstence

Nov 21, 2024 on Shopify

The customer support team helped me for over a week to fix an issue with my pages! 10/10

Kausay

Nov 20, 2024 on Shopify

My Store

Nov 20, 2024 on Shopify

Looks good so far. Very helpful to get it set up.

Here I Am

Nov 19, 2024 on Shopify

Customer support was very helpful. Just getting things setup now.

Seasons Performance

Nov 18, 2024 on Shopify

Defiant Metal

Nov 18, 2024 on Shopify

So far so good, Pearl from support was very friendly and helpful.

My Store

Nov 18, 2024 on Shopify

j'avais un souci sur mon compte, Pearl a su y répondre. elle est très professionnelle, et très aimable. Service vraiment génial !!

Home Tailor - test

Nov 17, 2024 on Shopify

Aliya helped me!

Joii Pet Shop

Nov 17, 2024 on Shopify

I've been using Subify for more than 4 months now, and it’s a great app – very intuitive and easy to navigate! It has really streamlined managing subscriptions for our online store. My only minor gripe is the export feature: when I want to export the current list of subscribers, I have to request it, and it arrives by email within 12 hours. However, if I ask for it via customer service chat, it’s sent over within minutes. Big thanks to Mason for his prompt and helpful support! Overall, it’s a solid app with responsive customer service.

Ohlala

Nov 17, 2024 on Shopify

nice support, good help, thx

Zukra Energy

Nov 16, 2024 on Shopify

Easy to use and with very efficient support. I'm happy with my choice among so many options.

Hydrate Filters

Nov 16, 2024 on Shopify

Nareh was really helpful. Looking forward to using the app.

Santa Barbara Cookie Company

Nov 16, 2024 on Shopify

Great experience. Easy to use and embed on my Shopify store. Hasti at Subify was even there to help me!!! Great product. Awesome service. Thank you Hasti and thank you Subify!