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Customer reviews: Subi Subscriptions App

Reviews (799)

Overall rating
4.9

What Merchants Think

"Subi Subscriptions App" receives overwhelmingly positive feedback from merchants for its user-friendly interface, robust feature set, and exceptional customer service. Users appreciate the app's ease of integration with Shopify, the responsiveness of the support team, and its functionality in simplifying subscription management. However, some merchants express minor concerns regarding pricing and feature accessibility.

Key Strengths

  • User-friendly and easy to integrate with Shopify
  • Highly responsive and supportive customer service
  • Provides intuitive subscription setup and management
  • Offers flexible plan options suitable for business growth
  • Enables effective customization and branding
  • Strong support received during migration from other platforms

Common Concerns

  • Higher payment tiers required for certain features
  • Lack of transparency in pricing structure
  • Some issues with the app functionality on lower-tier plans
  • Shipping options are limited without premium fees

Final Thoughts

Overall, "Subi Subscriptions App" is highly regarded for its powerful subscription management capabilities and outstanding customer support. It is considered a valuable tool for merchants looking to implement subscription services on their Shopify stores, despite minor concerns about pricing. The app is especially beneficial for businesses seeking to enhance customer retention and streamline subscription operations.

Joii Pet Shop

Nov 17, 2024  on Shopify

I've been using Subify for more than 4 months now, and it’s a great app – very intuitive and easy to navigate! It has really streamlined managing subscriptions for our online store. My only minor gripe is the export feature: when I want to export the current list of subscribers, I have to request it, and it arrives by email within 12 hours. However, if I ask for it via customer service chat, it’s sent over within minutes. Big thanks to Mason for his prompt and helpful support! Overall, it’s a solid app with responsive customer service.

Ohlala

Nov 17, 2024  on Shopify

nice support, good help, thx

Zukra Energy

Nov 16, 2024  on Shopify

Easy to use and with very efficient support. I'm happy with my choice among so many options.

Hydrate Filters

Nov 16, 2024  on Shopify

Nareh was really helpful. Looking forward to using the app.

Santa Barbara Cookie Company

Nov 16, 2024  on Shopify

Great experience. Easy to use and embed on my Shopify store. Hasti at Subify was even there to help me!!! Great product. Awesome service. Thank you Hasti and thank you Subify!

Green Wildflower Co.

Nov 16, 2024  on Shopify

So far customer service has been great!

Briyo

Nov 15, 2024  on Shopify

It was a fantastic experience.

Spleet Romania

Nov 15, 2024  on Shopify

Dela was very nice in helping upgrade my shop. Everything works well

MOOAZAA SHOP

Nov 15, 2024  on Shopify

She was kind to deal with me and had patience and understood my problem even though I could not explain it accurately, she gave me good solutions so I am grateful to have such an employee from you, I want to thank her again for helping me and solving my problem.

RESPIRA

Nov 14, 2024  on Shopify

Great subscription app with really good customer service for everything that I needed, truly recommend!

Lila Lagohm

Nov 14, 2024  on Shopify

Love the app! Simple to use, took me 10 min to create a subscription plan. And the service is amazing. If there's something I can't do I get instant help. Always answers quickly! Veru happy with it.

Neeko’s Sports Stats

Nov 14, 2024  on Shopify

Incredible customer service. Thank you for helping my business grow.

In Bloom Fiction

Nov 13, 2024  on Shopify

super helpful

Samdea Mala

Nov 13, 2024  on Shopify

Appena installati, il servizio clienti è super efficiente e molto gentile. Non so dire nulla riguardo alle funzonalità, ma conun supporto presente e funzionante mi sento decisamente più tranqulla che tutto possa funzionare al meglio.

DIY Land Lease

Nov 13, 2024  on Shopify

Miles was super nice and helpful as I try out your app on a potential new site.

MOODBYMARIE

Nov 13, 2024  on Shopify

J'ai choisi le plan gratuit pour commencer avec un produit que mes clients peuvent acheter chaque mois. C'est un widget tout simple et facile d'utilisation . le support technique est en ligne en direct si vous avez besoin d'aide, je recommande !

Ageless You

Nov 12, 2024  on Shopify

really good once set up properly

Optivance

Nov 11, 2024  on Shopify

Excellent and friendly customer service

Zeera-boutique

Nov 11, 2024  on Shopify

very nice service and very fast response thanks to the pretty assistant

Da General Store

Nov 11, 2024  on Shopify

Really great help in solving my issue

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