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Customer reviews: Subi Subscriptions App

Subify is a Shopify app designed to simplify subscription management for eCommerce stores. This review covers its features, pricing, and real user experiences to help merchants decide if it fits their business needs.

Reviews (690)

Overall rating
4.9

What Merchants Think

"Subi Subscriptions App" receives overwhelmingly positive feedback from merchants for its user-friendly interface, robust feature set, and exceptional customer service. Users appreciate the app's ease of integration with Shopify, the responsiveness of the support team, and its functionality in simplifying subscription management. However, some merchants express minor concerns regarding pricing and feature accessibility.

Key Strengths

  • User-friendly and easy to integrate with Shopify
  • Highly responsive and supportive customer service
  • Provides intuitive subscription setup and management
  • Offers flexible plan options suitable for business growth
  • Enables effective customization and branding
  • Strong support received during migration from other platforms

Common Concerns

  • Higher payment tiers required for certain features
  • Lack of transparency in pricing structure
  • Some issues with the app functionality on lower-tier plans
  • Shipping options are limited without premium fees

Final Thoughts

Overall, "Subi Subscriptions App" is highly regarded for its powerful subscription management capabilities and outstanding customer support. It is considered a valuable tool for merchants looking to implement subscription services on their Shopify stores, despite minor concerns about pricing. The app is especially beneficial for businesses seeking to enhance customer retention and streamline subscription operations.

Hand International Inc Non Profit Organization

Apr 13, 2024  on Shopify

Subify is a great App. I am just getting started with them and so far so good. I had some technical issues that was quickly resolved by Melika. She was super helpful and knowledgeable. Great App. Highly recommended for Subscription and Membership.

The Mental Wellness Space

Apr 12, 2024  on Shopify

Hasti was unbelievably helpful. The app is easy to use, but I had a couple of customizations that she quickly implemented for me. I didn't have to ask for help. As soon as I installed it and started working, Hasti showed up and helped me get set up. I have a lot of confidence in their product because of the attention they give to their customers. Excellent onboarding exeprience.

Atarah's Atelier

Apr 11, 2024  on Shopify

it is very easy to use and customize! This is exactly what I was looking for since I needed something with great features to create a membership.

BodyScape Body Sculpting Spa

Apr 09, 2024  on Shopify

Nareh , took very good care of me . Every issue I had she helped me find a solution .

Pour Offroad Coffee Company

Apr 09, 2024  on Shopify

I own a coffee company and this app has been instrumental in providing us recurring revenue month over month. The customer service is always attentive and they truly are listening to user requests and adding features constantly!! Highly recommend!

Glass VoIP Shop

Apr 09, 2024  on Shopify

Very good integration with Shopify and great customer service

CHALKBOARD CANDLE CO. ®

Apr 03, 2024  on Shopify

Incredibly easy to begin and when I needed something right away, my question was answered and website fixed immediately! Super impressed!

BARBELITE

Apr 03, 2024  on Shopify

Je tiens à exprimer ma profonde gratitude pour l'expérience exceptionnelle que j'ai vécue avec cette application. Dès le début, j'ai été impressionné par la réactivité et le professionnalisme de l'équipe de support. Un grand merci en particulier à la personne qui s'est occupée de mon cas. Sa patience et son écoute attentive m'ont véritablement marqué. Face à un problème technique que je rencontrais, elle a fait preuve d'une réelle empathie et d'une volonté inébranlable de trouver une solution adaptée, en prenant le temps nécessaire pour comprendre en détail ma situation et en explorant toutes les options possibles. L'efficacité et la bienveillance dont elle a fait preuve témoignent de l'excellence du service client de cette application. Il est rare de rencontrer une telle dévotion et un tel engagement envers la satisfaction des utilisateurs. Cette expérience a non seulement résolu mon problème de manière satisfaisante, mais a également renforcé ma confiance et mon appréciation envers cette application. Je recommande vivement cette application à toute personne cherchant une solution fiable, soutenue par une équipe véritablement à l'écoute et déterminée à offrir la meilleure expérience utilisateur possible. Merci encore pour votre dévouement et votre professionnalisme. Damien.

Resell Rights Pro

Apr 01, 2024  on Shopify

Great application with an even better customer service! Thank you Sam for all your help today!

Berry Bookish Sisters

Mar 30, 2024  on Shopify

It's user friendly and the support team is quick and helpful.

The Golfers Circle

Mar 29, 2024  on Shopify

The customer service is incredible. It's fast interaction and its on hands help within minutes. I got my concerns and questions answered and figured out. Hasti was the last representative that I used and she was amazing. I highly recommend this service, Thanks so much!

ALLSUPPS

Mar 28, 2024  on Shopify

I recently had the pleasure of using Subify for my subscription needs, and I must say, I've been thoroughly impressed. The highlight for me has been their stellar customer service - responsive, helpful, and incredibly efficient at resolving any issues that come up. Additionally, the integration with our backend systems has been seamless, making the overall management of subscriptions a breeze. If I had to point out an area for improvement, it would be the design of the widgets. They're functional but lack a bit in design flair. However, this is a minor issue in the grand scheme of things. Overall, Subify has significantly enhanced our subscription management experience, and I highly recommend it to anyone looking for an effective and user-friendly solution.

APETIT Catering & Store

Mar 27, 2024  on Shopify

Mother & Daughter

Mar 27, 2024  on Shopify

I'm starting to work with this application. I needed help for the first time and Delaram from support helped me immediately. Thanks for their professionalism and speed.

Ori Lifestyle

Mar 26, 2024  on Shopify

Amazing customer support! Quick response time with solutions to every concerns! Definitely recommend!

Zenmen Health

Mar 25, 2024  on Shopify

Our previous app is closing, so we chose Subify to be our next subscriptions app. Seller support is responsive and very helpful, especially during subscriber data migration.

Rock Chocs

Feb 01, 2024  on Shopify

This is an excellent app to use to provide subscriptions for all your products. Easy to set up and run excellent customer service. Great way to increase sales

Koori Curriculum

Jan 28, 2024  on Shopify

This app is great. Easy to install - edit and utilise to the best of our needs. Customer support is also quick and supportive. What a cool app. Thanks!

Ace Disc Golf

Jan 11, 2024  on Shopify

Without a doubt, one the easiest and smoothest customer service teams out there. I wanted an amendment on one of the default email templates and it was dealt with quickly and hassle free from the Hengram team. We are using Subify as a membership portal and they've been great to deal with from start to launching the membership programme. We've now launched with no issues, everything is working as it should. Couldn't recommend Subify enough

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